Paradyne 3551 manual Dbm

COMSPHERE 3550 Series Data Service Units

Table C-9

Dial Backup Error Messages

Message	Notify NMS1	Condition	Action
DBM: Busy	Yes	Telephone line associated with	Try again. Try another number if possible,
		remote DBM is busy.	or investigate why the line is busy.
DBM: Call Aborted	No	Call was aborted from the DCP.	None
DBM:Callbck Fail	No	There was a failure to connect	Make sure you have the correct call setup
		on a callback attempt.	pointer and that remote DBM has the
			proper telephone number in that directory.
			If both are correct, attempt to place a
			manual call from the remote DBM.
DBM:	Yes	DBM is not able to dial out (e.g.,	Wait until the test is completed, or abort
Conflict w/Envir		test is being run); there is no	the test.
		DBM at the far end.
DBM:Dir Empty	Yes	An attempt was made to place a	Check Backup Directory entries and
		call from an empty directory.	numbers.
DBM:DTR Discon	Yes	DTR has gone low, or the call	Raise DTR at the DTE, or disable the
		did not connect.	DTRCallCon configuration option.
DBM:Illegal Char	Yes	Illegal character in the directory	Check directory entry.
		specified.
DBM:No Answer	Yes	There was no answer from the	1. Check that remote DBM is configured
		remote DBM or modem.	for many calls.
			2. Make sure remote DBM is properly
			connected to the dial network.
			3. Check operational status of remote
			DSU using a Device Test.
			4. Attempt to place a call from remote
			DBM. If it cannot be placed, replace
			the DBM.
DBM:NoDialTone	Yes	No dial tone received from the	Check the dial network connections. If
		network.	conditions are good and no problem is
			found, call telephone company and report
			the problem.
DBM:No Ringing	No	DBM is not getting ringback	Look for line problems. If conditions are
		from the other end.	good and no problem is found, call
			telephone company and report the
			problem.
DBM:	No	Call attempt failed for	1. Check DBM for proper operation by
NotConnected		unspecified reasons.	running a Device Test.
			2. Check the DBM's configuration options
			to ensure that DBM is enabled.
			3. If you cannot correct the problem,
			contact your service representative.
DBM:	Yes	The rate in the calling and called	Check speed configured in both units.
RateMismatch		DBM or modem are not
		compatible.
DBM:SecurityFail	No	Passwords in calling and called	1. Make sure that both DBMs have
		DBM do not match.	compatible security options.
			2. Make sure that both DBMs have the
			proper password.

1 If Yes, an error message is reported to the NMS if the NMS initiated the dial command.

C-10 December 1996 3550-A2-GB20-20