Diagnostics and Troubleshooting | Paradyne 8310 MVLt, 8510 RADSL

Diagnostics and Troubleshooting

6

Diagnostic Screens

Use the Diagnostics submenu to perform self-tests or view alarm status.

8000-A2-GB26-10

January 1999

6-1

Image 79

Paradyne 8310 MVLt, 8510 RADSL manual Diagnostics and Troubleshooting, Diagnostic Screens

Contents

HOTWIRE Dslam for 8310 MVL and 8510 Radsl Cards Copyright E 1999 Paradyne Corporation All rights reserved Contents Configuring the Hotwire Dslam Traps Contents Document Purpose and Intended Audience About This Guide Section Description Document Summary Document Number Document Title Product-Related Documents Viii What is the Hotwire DSLAM? Hotwire Dslam System Description Central Office CO Hotwire Dslam ComponentsOptional Input Hotwire Dslam Chassis Front View of a Hotwire 8800 or 8810 Dslam Chassis MCC Card Hotwire Dslam FeaturesRadsl or MVL Card Configuring the DSL Cards Levels of AccessSoftware Functionality Monitoring the DSL Cards Troubleshooting and Diagnostics Overview Hotwire Menus and Screens Menu and Screen Formats Components of a Hotwire Menu Components of a Hotwire Screen Keys Definition Commonly Used Navigation Keys Hotwire Chassis Hotwire Menu HierarchyHotwire Chassis Main Menu Hotwire ± MCC Menu Applications Hotwire ± DSL MenuHotwire DSL Diagnostics DSL Card Configuration Menu DSL Card Monitoring Menu Logging In to the System User Login Screen Reviewing the Levels of Access Card Selection Screen D U X X Column Position Display Description Heading Automatically Logging Out Accessing the Hotwire ± DSL MenuExiting from the System Manually Logging Out Management Domain Configuring the Hotwire DslamService Domain Domain Types For each DSL card, to See Configuring the DSL Cards Configuring VNIDs on a DSL Card Configuring the Active Vnid on each DSL Port Addressing a Location Using Dhcp Configuring Static Users Configuring Subnet Masks Configuring Subnet Addressing Configuring IP Filter Rules Configuring the Hotwire Dslam DSL Configuration Card Status Screens MVL and 8510 Radsl Card Configuration Nvram Clear Card Status Options 1Card Info Card Information Time/Date DOS Machine Nvram Cfg Loader Nvram Configuration LoaderCard Reset Card Status Options 2 Apply Download B Card Status Options 3Download Code Download Code and Apply Download F a and B Download Code a or Apply Download B Ports Options 1 DSL Configuration Ports ScreensEthernet Port DSL Ports Radsl Parameters 8510 Radsl Card Ports Options 2 DSL Ports MVL Parameters 8310 MVL Card Ports Options 3 DSL Configuration Interfaces Screens General General Interfaces Interfaces OptionsControl Control Interfaces DSL Configuration Bridge Screens DSL Configuration Users Screens Port Vnid Bridge Options 1General General Bridge Parameters Card Vnid Client Vnid Bridge Options 2 ARP Entry Add ARP Entry B Bridge Options 3 DSL Configuration Service Node Screens SN Configuration Service Node Options DSL Configuration Filters Screen Filters Options 1 IP Filters IP Filter Configuration screenIP Filters IP Filter Table Filters Options 2 IP Filters IP Filter ConfigurationDestination Address ± nnn.nnn.nnn.nnn format DSL Monitoring Card Status Screens Monitoring the Hotwire Dslam Card Status Options Login HistoryCard Info General Card Information Syslog Screen Example Physical Layer Options 1 DSL Monitoring Physical Layer ScreensActive List Active Ports List Ethernet Stats Ethernet Statistics Physical Layer Options 2 EtherHDLC Stats EtherHDLC Statistics Physical Layer Options 3Initialized EtherHDLC Ports ± s1c, s1d, s1e, or s1f DSL Link Perf DSL Link Performance Summary Physical Layer Options 4 DSL Perf Stats DSL Performance Stats Physical Layer Options 5Customer Data Physical Layer Options 6 DSL Error StatsDSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens Active List Active Interfaces List Monitor Interfaces OptionsStatus Interface Status DSL Network Protocol Screens Socket Statistics Network Protocol Options 1UDP Statistics TCP Statistics TCP Data Statistics Network Protocol Options 2 TCP Connection Statistics Network Protocol Options 3IP Statistics Icmp Statistics Icmp Packet Statistics Network Protocol Options 4Snmp Statistics Network Protocol Options 5 Snmp Authentication Statistics Bridge Table DSL Bridge Screens Client MAC TableItem to Display ± Entry number ARP Table Vnid DSL SN Information Screen Filter Table Default filter action ± Forward/discardDSL Monitoring IP Filters Screen IP Filters Diagnostic Screens Diagnostics and Troubleshooting DSL Packet Echo Test Diagnostics OptionsAlarms Card Alarms Selftest No Response at Startup TroubleshootingChecking Alarms Major Alarms 1 Action Major Alarms 2 Action Margin Threshold Minor Alarms 1 Action Link Down Minor Alarms 2 ActionThreshold High-Level Troubleshooting Network Problems Client Cannot Ping the Gateway Router Client-to-Service Node SegmentIf the Client cannot Ping the Gateway Router Then Physical Client Cannot Reach Service NodeClient-to-Service Node Segment Layer Solution Layer 1 ± Client Cannot Reach Dslam Service Node-to-DSLAM Segment 1 Layer SolutionLayer 1 ± Physical Layer 2 ± Service Node-to-DSLAM Segment 2 Layer SolutionNetwork Client Cannot Reach IPC Movefromdef=1 DSLAM-to-IPC Segment Layer Solution Client Cannot Reach Router IPC-to-Router Segment Layer Solution Router-to-IPC Segment Layer Solution Cannot Upload Configurations to a Unix Server Examining Performance Issues Go To Performance Issues ± Viewing Network Statistics Download Code Download Only System Automatic Immediate Apply Download Code DSL Card Traps TrapsEvent Severity Comment Trap # Traps MIB Traps Glossary Domain Default routeDhcp Relay Agent Dhcp Server Internet HostHost routes Hub Packet Service NodeOpenLane DCE Manager Telnet Static routeSubnet address Subnet mask GL-6 IN-1 Index IN-2