•Try resetting the remote control. See “To reset the remote control” on page 71.
BUTTONS AREN’T SENDING THE RIGHT COMMANDS
•If a button isn’t having the right effect on the current device, the button might have been programmed in Home. If so, the command learned in Home will have same effect at all times. However, you can override the global default: display a particular device’s control panels before teaching the buttons the commands you want them to have for that device. For more information, see “To program a button globally” on page 37.
•A large finger area can activate neighboring buttons. Try using the tip of your finger or your fingernail when tapping the buttons on the display. You can also use a pencil eraser or a capped pen. (Don’t press hard; you can damage the display.)
MACROS DON’T WORK
•Make sure the remote control’s sending eye is pointed toward the devices for the entire time the macro is running.
•Try inserting delays between commands; see “Editing macros” on page 57.
•The macro might include one or more inactive buttons (buttons that don’t have commands assigned to them). Inactive buttons are visible in Record mode and can be recorded as part of a macro, but they won’t have any effect when you execute the macro, because there are no commands assigned to them. (It’s best to teach the remote control all of the commands it needs to control your devices before you record macros.)
•One or more of the buttons that the macro refers to might have been reprogrammed. A macro doesn’t actually store commands; it just refers to a series of buttons. if you include a button in a macro and later teach the button a new command, the new command is executed when you play the macro.
THE TV GOES BLANK OR THE INPUT SOURCE CHANGES
•The items on the Device menu might be programmed to switch the input source. For example, choosing VCR from the Device menu (or from a Home panel) might tell the preamp to switch your TV’s input to VCR; if you’re watching TV at the time, you’ll see the picture change. For instructions on choosing a device without switching the input source, see “To switch devices without affecting the source” on page 23.
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