Polycom 2000 Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 17-1, Appendix A - Disconnection Causes . . . . . . . . . . . . . . . A-1, Appendix B - Alarms and Faults . . . . . . . . . . . . . . . . . . B-1, Appendix C - CDR Fields

Table of Contents

Audit Events ................................................................................16-84

Alerts and Faults .................................................................16-84

Transactions ........................................................................16-85

ActiveX Bypass ...................................................................................16-88

Installing ActiveX .......................................................................16-88

Resetting the RMX ..............................................................................16-90

Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 17-1

Viewing the Status of the Hardware Components ......................... 17-1

HW Monitor Pane Toolbar ..................................................17-3

Viewing Hardware Component’s Properties ...................................17-4

Diagnostic Mode .................................................................................17-13

Performing Diagnostics .............................................................17-13

Diagnostics Monitoring .............................................................17-16

MCU Monitor ......................................................................17-16

Cards Monitor .....................................................................17-17

Error Buffer ..........................................................................17-18

Appendix A - Disconnection Causes . . . . . . . . . . . . . . . A-1

IP Disconnection Causes. .....................................................................A-1

ISDN Disconnection Causes ..............................................................A-10

Appendix B - Alarms and Faults . . . . . . . . . . . . . . . . . . B-1

Alarms ..............................................................................................B-1

Appendix C - CDR Fields - Unformatted File . . . . . . . . . C-1

The Conference Summary Record .......................................................C-3

Event Records .........................................................................................C-5

Standard Event Record Fields ......................................................C-5

Event Types .....................................................................................C-6

Event Specific Fields ....................................................................C-16

Disconnection Cause Values ...............................................................C-55

MGC Manager Events that are not Supported by the RMX 2000 .C-59

Appendix D - Ad Hoc Conferencing and External Database Authentication . . . . . . . . . . . . . . . . . . . . . . . D-1

Ad Hoc Conferencing without Authentication ................................D-2

Ad Hoc Conferencing with Authentication ...................................... D-3

Entry Queue Level - Conference Initiation Validation with an

External Database Application ....................................................D-4

Conference Access with External Database Authentication ........... D-6

Conference Access Validation - All Participants (Always) ..... D-7