Chapter 15-Gateway Calls
15-12
Configuring the Gateway Components on the RMX
To enable gateway calls in the RMX, the following components have to be
configured:
•Conference IVR Service to be used with the Conference Profile assigned
to the Gateway Profile. The IVR Services are used for Gateway IVR
connections.
•Conference Profile that includes the IVR Service for the Gateway
Session and the settings to automatically terminate the Gateway
Session: when one participant is still connected or when no
participants are connected
•Gateway Profile for call routing.

Defining the IVR Service for Gateway Calls

The system is shipped with a default Conference IVR Services for gateway
calls named GW IVR Service that enables you to run gateway calls
without defining a new Conference IVR Service. This IVR Service includes
the following settings:
•Welcome slide and message - disabled
•Conference and Chairperson Passwords - disabled
•General Messages - all messages including the gateway messages and
dial tones are selected
•Roll Call - disabled
•Video Services - Click&View - enabled
•Video Services - Video Welcome Slide - Default_GW_Welcom_Slide
•Operator Assistance - disabled
You can define a new Conference IVR Service to be used for gateway calls.
This Conference IVR Service will be assigned to the appropriate Gateway
Profile.
To define a new Conference IVR Service for gateway calls:
1In the RMX Management pane, expand the Rarely Used list and click
the IVR Services () entry.
The list pane displays the Conference IVR Services list.
2On the IVR Services toolbar, click the New Conference IVR Service
() button.
The New Conference IVR Service - Global dialog box opens.