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User’s Guide for the Polycom RealPresence Group Series
Models:
P001
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Troubleshooting
Password
To view stored presets
System Diagnostics
Adjusting Volume
Resolution
Using the Remote Control
Powering On and Off
Polycom Solution Support
Temporarily Refusing Calls
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[Type the document title]
4.0.0
November 2012
3725-63715-001/A
User’s Guide
for the Polycom
®
RealPresence
®
Group Series
Polycom Document Title
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Contents
User’s Guide for the Polycom RealPresence Group Series
Patent Information
Trademark Information
Contents
User’s Guide for Polycom RealPresence Group Series Contents
User’s Guide for the Polycom RealPresence Group Series
Using the Remote Control
To recharge the remote control battery
Recharging the Remote Control Battery
Power On Self Test Post
Powering On and Off
To return to the Home screen
Navigating the Local User Interface
To open the Menu screen
Placing a Call
Calling and Answering
Calling by Entering a Name or Number
Place a Call Recent Calls Place a Call Contacts
Calling from the Contacts Screen
Calling from the Recent Calls List
Go to Place a Call and select Recent Calls
Go to Place a Call and select Contacts
Ending a Call
Answering a Call
Types of Video Calls You Can Make
Calling a Speed Dial Entry
Participating in an Encrypted Call
Controlling What You See
Viewing Your System’s IP Address
Out of a call
Selecting and Adjusting a Camera or Other Video Source
A call
To adjust a Polycom EagleEye View camera
To stop camera tracking
To start camera tracking
To view stored presets
Setting and Using Camera Presets
To move the camera to a stored preset
Select Cameras Presets
Adjusting Volume
Switching Between Full-Screen Video and the Home Screen
Controlling What You Hear
Enjoying Stereo Audio in Video Calls
Muting the Microphone
To mute or unmute the microphone
Points to note about muting the microphone
Showing Content with People+Content IP
Showing Content
Information System Detail
Resolution
Click Disconnect
Refresh rates Hz
To set up your RealPresence Group system to show content
Resolution Refresh rates Hz
RealPresence Group 500 System
To stop showing content
Points to note about showing content
Searching for Directory Contacts
Working with Directory and Contact Entries
Including Multiple Sites in Calls
To place a multipoint call using Recent Calls
Placing a Multipoint Call
To place a multipoint call by adding sites to a call
Hanging Up a Multipoint Call
Passwords for Multipoint Calls
To configure a meeting password
To enter a meeting password
Multipoint Viewing Layouts
To change layouts during a multipoint call
Changing the Way Calls Are Answered
Temporarily Refusing Calls
Answering Video Calls Automatically
To temporarily refuse incoming calls
To mute automatically answered video calls
Muting Automatically Answered Video Calls
Select Mute Auto Answer Calls
User’s Guide for the Polycom RealPresence Group Series
Using Microsoft Outlook Calendaring
Joining a Scheduled Meeting
Viewing Scheduled Meetings
Icon Presence Description
Muting in a Cccp Call
Using Avaya Network Features with Video Calls
To activate call forwarding
To transfer a call
To deactivate call forwarding
To add a system to a call
Customizing Your Workspace
Adjusting for Room Lighting
Allowing the Far-End System to Control Your Camera
Select Far Control of Near Camera
Allowing Video Display on the Web
Troubleshooting
Placing a Test Call
To allow the display of video on the web
Status
System Information
Select Information
Select Status
A Call Status Information
Status Screen Description
To access information about your system diagnostics
System Diagnostics
Select Diagnostics
Diagnostic Screen Description
Play the VCR or DVD to test the audio
Contacting Technical and Solution Support
Using the Knowledge Base
Searching Documentation
Polycom Technical Support
Regulatory Notices
Polycom Solution Support
Polycom RealPresence Group System 700 Regulatory Model P002
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