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Polycom P001 manual To deactivate call forwarding, To transfer a call, To add a system to a call

Models: P001

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User’s Guide for the Polycom RealPresence Group Series

To deactivate call forwarding:

1From the Polycom system Place a Call screen, dial the Feature Access Code provided by the Avaya Communication Manager administrator. For example, #2 if #2 is the Feature Access Code for disabling call forwarding.

2Wait for confirmation beeps.

To transfer a call:

1While in a call, press the # key on your Polycom system remote control to access the tone pad.

2Press the Select button to activate flash hook. The first far-end system is placed on hold.

3Wait for a dial tone, and then dial the extension of the far-end system to which you want to transfer the call. The call connects both audio and video between the local system and the second far-end system. The first far-end system is still on hold.

4Hang up the near-end system. The two far-end systems are now connected in a call with audio and video, if the capabilities are present.

To add a system to a call:

1While in a call, press the # key on the Polycom system remote control to access the tone pad.

2Press the Select button to activate flash hook. The far-end system is put on hold.

3Wait for a dial tone, and then dial the extension of the system that you want to add to the call.

4Press the Select button again. The call becomes an audio-only conference with all of the systems. If the system that dialed the flash hook hangs up, the other systems remain connected in a call with audio and video, if the capabilities are present.

Polycom, Inc.

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Polycom P001 manual To deactivate call forwarding, To transfer a call, To add a system to a call

Contents

Polycom Document Title User’s Guide for the Polycom RealPresence Group Series4.0.0 November 2012 3725-63715-001/A Type the document titlePatent Information Trademark InformationContents Placing a Multipoint Call Hanging Up a Multipoint Call Version User’s Guide for the Polycom RealPresence Group SeriesUser’s Guide for the Polycom RealPresence Group Series Using the Remote ControlTo recharge the remote control battery Recharging the Remote Control BatteryTo shut down the RealPresence Group System, do one of the following Powering On and OffPower On Self Test POST To power on the RealPresence Group System, do one of the followingTo open the Menu screen Navigating the Local User InterfaceTo return to the Home screen Place a Call Recent Calls Place a Call Contacts Calling and AnsweringPlacing a Call Calling by Entering a Name or Number1 Go to Place a Call and select Recent Calls Calling from the Recent Calls ListCalling from the Contacts Screen To place a call from the Recent Calls screenCalling a Speed Dial Entry Answering a CallEnding a Call Types of Video Calls You Can MakeViewing Your System’s IP Address Controlling What You SeeParticipating in an Encrypted Call Out of a call Selecting and Adjusting a Camera or Other Video SourceEagleEye Director or Polycom EagleEye III using the remote control To select a near-end or far-end camera, or other video sourceTo adjust a Polycom EagleEye View camera To stop camera tracking Starting and Stopping Camera Tracking with EagleEye DirectorTo start camera tracking 1 Select Cameras Presets Setting and Using Camera PresetsTo view stored presets To move the camera to a stored presetTo adjust the volume Switching Between Full-Screen Video and the Home ScreenAdjusting Volume To store a presetPoints to note about muting the microphone Muting the MicrophoneEnjoying Stereo Audio in Video Calls To mute or unmute the microphoneShowing Content with People+Content IP Showing ContentRefresh rates Hz ResolutionInformation System Detail 3 Click DisconnectRefresh rates Hz To set up your RealPresence Group system to show contentRealPresence Group 500 System ResolutionRealPresence Group 700 System Points to note about showing contentTo stop showing content Server 2010 on page Working with Directory and Contact EntriesSearching for Directory Contacts To place a multipoint call by adding sites to a call To place a multipoint call using Recent CallsIncluding Multiple Sites in Calls Placing a Multipoint CallHanging Up a Multipoint Call Passwords for Multipoint CallsTo place a multipoint call using Contacts Points to note about passwords and multipoint callsTo change layouts during a multipoint call To enter a meeting passwordTo configure a meeting password Multipoint Viewing LayoutsTo temporarily refuse incoming calls Temporarily Refusing CallsChanging the Way Calls Are Answered Answering Video Calls Automatically2 Select Mute Auto Answer Calls Muting Automatically Answered Video CallsTo mute automatically answered video calls To place a multipoint call using a connected SoundStation IP 7000 conference phone To end a call using a connected SoundStation IP 7000 conference phone Using Microsoft Outlook CalendaringTo join a scheduled meeting from the Calendar screen Viewing Scheduled MeetingsJoining a Scheduled Meeting Icon To manage contacts using Office Communicator or Microsoft LyncViewing Microsoft Office Communications Server or Microsoft Lync Server 2010 Presence StatesTo activate call forwarding Using Avaya Network Features with Video CallsMultipoint Calls Using Centralized Conferencing Control Protocol CCCP Muting in a CCCP CallTo add a system to a call To deactivate call forwardingTo transfer a call To allow the far end to control your camera Adjusting for Room LightingCustomizing Your Workspace Allowing the Far-End System to Control Your CameraPlacing a Test Call TroubleshootingAccessing System Information, Status, and Diagnostics Screens Allowing Video Display on the WebStatus To access information about your systemTo access information about your system status System InformationStatus Screen In a Call Status InformationStatus Screen DescriptionDiagnostic Screen System DiagnosticsTo access information about your system diagnostics Select DiagnosticsAudio Meter Diagnostic ScreenDescription Polycom Technical Support Using the Knowledge BaseContacting Technical and Solution Support Searching DocumentationRegulatory Notices Polycom Solution SupportPolycom, Inc Polycom RealPresence Group System 700 Regulatory Model P002User’s Guide for the Polycom RealPresence Group Series