User’s Guide for the Polycom RealPresence Group Series
Office Communicator and Microsoft Lync contacts appear on the RealPresence
Group system and on the Contacts screen. To add or delete Office
Communicator or Microsoft Lync contacts on the Polycom RealPresence
Group system, use the Office Communicator or Microsoft Lync application.
To manage contacts using Office Communicator or Microsoft Lync:
1Log in to Office Communicator or Microsoft Lync with the same account information specified in the SIP settings of your Polycom RealPresence Group system.
2From Office Communicator or Microsoft Lync, you can add and remove contacts.
Changes made to contacts using Office Communicator or Microsoft Lync appear on the RealPresence Group system Contacts list.
Polycom RealPresence Group systems do not support Office Communicator or
Microsoft Lync distribution list groups, which are created on the Microsoft
Exchange Server and are typically used for sending email to a group of people.
Viewing Microsoft Office Communications Server or
Microsoft Lync Server 2010 Presence States
If your system is automatically provisioned and registered to a global directory server, your directory may include default LDAP group members and up to 200 global contacts stored by the presence service.
Polycom RealPresence Group systems and Office Communicator or Microsoft Lync users in an integrated environment use the following presence icons to indicate presence states:
Icon | Presence | Description |
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| Available | The user is available either in or out of a call |
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| Do Not Disturb | The user is set to Do Not Disturb or Busy |
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| Unknown Presence | The user’s presence state is unknown or |
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| offline |
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| Idle | The user is inactive or away |
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