User’s Guide for the Polycom RealPresence Group Series
Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP)
If a Polycom RealPresence Group system is deployed in a Microsoft Lync Server 2010 environment and Centralized Conferencing Control Protocol (CCCP) is enabled, you can place and participate in multipoint calls that are hosted by Microsoft audio and video servers.
For more information about CCCP multipoint calling, refer to the Polycom Unified Communications Deployment Guide for Microsoft Environments or contact your system administrator.
Muting in a CCCP Call
A Microsoft Lync client acting as the call organizer can mute all of the participants in the call. You cannot unmute until the organizer unmutes the participants unless you are designated as a presenter. If the meeting organizer has muted your Polycom RealPresence Group system selectively, you can unmute your system even if the organizer does not. It is important to understand that no one else can unmute your microphone. They can only request that you unmute.
When your mute status changes due to a Microsoft Lync client organizer muting or unmuting all of the participants, notification is displayed on the Polycom RealPresence Group system monitor.
Using Avaya Network Features with Video Calls
Depending on how your system is configured, you may be able to use Avaya® telephony network features such as call forwarding, transferring calls, and adding additional sites in an
To activate call forwarding:
1Make sure that the Polycom system is not in a call.
2From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls. For example, dial *22016 if *2 is the Feature Access Code and 2016 is the system E.164.
3Wait for confirmation beeps.
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