Troubleshooting

Message

Causes and solutions

 

 

Check whether there are any

Cannot log on to the POP3/IMAP4 server.

network problems.

• Check the user name and password of the

[15-12]

e-mail account are correctly programmed

 

from File Transfer under System Settings.

 

See “File Transfer”, Network Guide. You can

 

also use the Web Image Monitor for confir-

 

mation. See the Web Image Monitor's

 

Help.

 

• Check the user name and password for

 

POP before SMTP authentication are cor-

 

rectly programmed from File Transfer un-

 

der System Settings. See “File Transfer”,

 

Network Guide. You can also use the Web

 

Image Monitor for confirmation. See the

 

Web Image Monitor's Help.

 

• Consult your network administrator.

 

 

5

-Out of paper display message

If the paper tray runs out of paper, “No paper. Load it. then press [Exit ].” appears on the display, asking you to add more paper.

Note

❒If there is paper left in the other paper trays, you can receive messages as usu- al, even if the message appears on the display.

❒You can turn this function on or off with the User Parameters. See p.166 “User Parameters”, Facsimile Reference <Advanced Features> (switch 05, bit 7).

-Network error display message

If the “Check whether there are any network problems.” message ap- pears, the machine is not correctly connected to the network or the settings of the machine is not correct. If you do not need to connect the machine to the network, you can select so that the message disappear and the key goes out with User Pa- rameters. See p.166 “User Parameters”, Facsimile Reference <Advanced Features> (switch 21, bit 6).

Note

❒When you restart connecting the machine to the network, make sure to set “Display” with User Parameters.

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