Error Messages and Their Meanings

 

 

 

 

 

Message

Causes and solutions

 

 

 

 

 

 

Check whether there are any

Cannot log on to the POP3/IMAP4 server.

 

 

network problems.

• Check the user name and password of the

 

 

[15-02]

e-mail account are correctly programmed

 

 

 

from File Transfer under System Settings.

 

 

 

See “File Transfer”, Network Guide. You can

 

 

 

also use the Web Image Monitor for confir-

 

 

 

mation. See the Web Image Monitor's

 

 

 

Help.

 

 

 

• Consult your network administrator.

 

 

 

 

 

 

Check whether there are any

No machine's e-mail address is programmed.

 

 

network problems.

• Check the machine's e-mail address is cor-

 

 

[15-03]

rectly programmed from File Transfer un-

 

 

 

der System Settings. See “File Transfer”,

 

 

 

Network Guide. You can also use the Web

 

 

 

Image Monitor for confirmation. See the

 

 

 

Web Image Monitor's Help.

 

 

 

 

 

 

 

 

 

 

Check whether there are any

Cannot find the DNS server or POP3/IMAP4

 

5

 

 

network problems.

server.

 

 

 

[15-11]

• Check the DNS server's IP address is cor-

 

 

 

rectly programmed using the Web Image

 

 

 

Monitor. See the Web Image Monitor's

 

 

 

Help.

 

 

 

• Check the DNS server is correctly pro-

 

 

 

grammed using the Web Image Monitor.

 

 

 

See the Web Image Monitor's Help.

 

 

 

• Check the host name or IP address of the

 

 

 

POP3/IMAP4 server is correctly pro-

 

 

 

grammed using the Web Image Monitor.

 

 

 

See the Web Image Monitor's Help.

 

 

 

• Check the POP3/IMAP4 server is correctly

 

 

 

programmed using the Web Image Moni-

 

 

 

tor. See the Web Image Monitor's Help.

 

 

 

• Check the LAN cable is correctly connected

 

 

 

to the machine.

 

 

 

• Consult your network administrator.

 

 

 

 

 

 

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