Error Messages and Their Meanings
If there is an error, one of the following messages may appear on the display. If other message appears, follow the message.
Message | Causes and solutions |
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| You do not have the privileges | Use of this function is restricted. Ask the ad- |
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| to use this function. | ministrator. |
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| Authentication has failed. | Wrong login user name or password. Confirm |
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| correct login user name or password. |
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| Authentication is not possible from this ma- |
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| chine. Ask the administrator. |
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| Selected files contain file(s) | You tried to delete a document for which you |
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that the user does not have ac- | do not have permission for deletion. Only |
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cess privileges to. Please note | your document administrator can deleted this |
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that only the files with access | document. Contact your document adminis- |
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| privileges will be deleted. | trator if you want to delete a document for |
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which you do not have permission for dele- |
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[OK] |
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tion. |
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Put original back, check it and | Original jammed during Memory Transmis- |
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| press [Start]. | sion. Place originals that have not been |
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| scanned again. |
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| Error occurred, and transmis- | A document jam occurred during Immediate |
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| sion was canceled. | Transmission. Press [OK], and then resend the |
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| pages that have not been sent. |
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| An error occurred during Immediate Trans- |
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| mission. Press [OK], and then resend the origi- |
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| nal. |
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| Note |
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| ❒ There may be a problem with the machine |
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| or the telephone line (for example noise or |
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| cross talk). If the error reoccurs frequently, |
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| contact your service representative. |
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| Cannot detect original size. | The machine failed to detect the size of the |
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| Place original again, then | original. Place originals again, and then press |
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press [Start]. | the {Start} key. |
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| L Call Service | There is a problem with the fax. Record the |
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| Functional problems with fac- | code number shown in the display and contact |
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your service representative. The copy function |
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| simile. Please call service. |
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will still work normally. |
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| Memory is full. Cannot scan | If you press [Exit], the machine returns to |
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more. Transmitting only scanned | standby mode and starts transmitting the pag- |
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| pages. | es that have been stored. |
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| Following output tray is full. | The paper output tray is full. Remove paper |
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| Remove paper. | from the tray indicated in the display. |
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