Manuals / Brands / Computer Equipment / Fax Machine / Ricoh / Computer Equipment / Fax Machine

Ricoh 3245 Solving Problems, Solving Problems, This table lists some common problems and their solutions

1 108

Download 108 pages, 3.37 Mb

Solving Problems

Solving Problems

This table lists some common problems and their solutions.

Problem		Causes and solutions	Reference

Image background appears		Adjust scan density.	p.32 “Image Density (Con-
dirty when received at the			trast)”
other end. Images from the
back page appear.

Printed or sent image contains		The ADF or exposure glass is	“Maintaining Your Machine”,
spots.		dirty. Clean them.	General Settings Guide
		Make sure that ink or correc-
		tion fluid is dry before placing
		originals.

Received image is too light.		Request the sender to increase	---
		image density.


		When using moist, rough, or	“Copy Paper”, General Set-		5
		When using moist, rough, or	“Copy Paper”, General Set-
		processed paper, the printed	tings Guide
		processed paper, the printed	tings Guide
		image may be partly invisible.
		Only use recommended pa-
		per.

		When D appears on the dis-	“DAdding Toner”, General
		play, toner is beginning to run	Settings Guide
		out. Replace the toner car-
		tridge soon.

The machine failed to print re-		If this happened when the re-	p.85 “Substitute Reception”,
ceived fax messages.		ceive file indicator was lit, a	Facsimile Reference <Advanced
		problem such as run out of pa-	Features>
		per or toner might disable
		printing.

		Store has been selected for Re-	p.124 “Printing fax informa-
		ception File Setting. Print the	tion using a Web browser”,
		fax messages using a Web	Facsimile Reference <Advanced
		browser or the Print Stored	Features>
		RX File function.	p.34 “Printing Received and
			p.34 “Printing Received and
			Stored Documents”, Facsimile
			Reference <Advanced Features>

		When Bis lit, load paper into	“Loading Paper”, General Set-
		the tray.	tings Guide

Message appears blank at the		The original was placed up-	p.13 “Placing Originals”
other end.		side down. Place it properly.

Both transmission and receiv-		Make sure that the modular	p.201 “Connecting the Ma-
ing are impossible.		cord is correctly connected.	chine to a Telephone Line and
			Telephone”, Facsimile Refer-
			ence <Advanced Features>

		The terminal adaptor setting	---
		is incorrect. Check the setting.

93

Contents

FAX Option Type Operating Instructions Facsimile Reference <Basic Features Getting Started Page Manuals for This Machine ❖Scanner Reference (PDF file - CD-ROM1) ❖Manuals for DeskTopBinder Lite [Setup] [Start] ❖Other manuals TABLE OF CONTENTS Specifying a Destination Searching for a Destination 3. Using Internet Fax Functions Internet Fax Functions (by E-Mail) Canceling a Transmission of an Internet Fax 5. Troubleshooting Page NOTICE -Noticeabout the Telephone Consumer Protection Act (Valid in USA only) Note to users in Canada Remarque concernant les utilisateurs au Canada -Avertissement: Important Safety Instructions Caution How to Read This Manual Symbols 1. Getting Started Control Panel 6.Display Panel 8.{Program} key 9.{Clear Modes} key 13.Function status indicators 14.Data In indicator Reading the Display Reading the display panel and using keys Display contents will differ depending on installed optional units ❖ Initial Display 1.Allows you to select scanning conditions and sizes Press this button to enter or add fax number 4.Displays messages and the ma- chine status [Add] 6.Press to display various informa- tion about transmission Displays Quick Operation keys set for frequently used functions [TX File Status] User Authentication Log Off (Using the Control Panel) A Press {User Tools/Counter} B Press [Logout] C Press [Yes] [Yes] Page 2. Faxing Placing Originals Clear/Stop Setting a Scan Area Specifying standard sizes Specifying programmed sizes Specifying Mixed Original Sizes Specifying Auto Detect Transmission Modes Memory Transmission A Make sure that Memory TX is se- lected B Place the original C Make the settings you require D Specify a destination F Specify a destination G Press the {Start} key -Sendingoriginals using the exposure glass -Checkingthe transmission settings Check Modes -BroadcastingSequence -Checkingthe transmission progress Canceling a Memory Transmission While the Original Is Being Scanned While the Original Is Being Transmitted Before the Transmission Is Started Page Immediate Transmission E Press the {Start} key Canceling an Immediate Transmission Before You Have Pressed the {Start} Key After You Have Pressed the Confirming Transmission Confirming on Display Confirming by Report Confirming by E-mail Scan Settings Resolution Original Type Image Density (Contrast) Auto Image Density Manual Image Density Combined Auto and Manual Image Density Mixing Scan Settings for a Multiple Page Original {Start} key When placing originals in the optional Auto Document Feeder Specifying a Destination Entering a Fax Number Using the {Tone} key with On Hook Dial Entering an E-mailAddress Entering an IP-FaxDestination C Enter the IP-Faxdestination and then press [OK] [Protocol] -IP-FaxDestination ❖When not using a gatekeeper/SIP server ❖When using a gatekeeper/SIP server Registering Entered Destinations to the Address Book Using Destination Lists Switching the titles of destination lists Specifying a single destination Specifying a group of destinations [Select] [Cancel] D Press the {Start} key Searching for a Destination Search by Destination Name Search by Fax Number Search by E-mailAddress Search by IP-FaxDestination Search by LDAP Server G Enter a partial string for each search condition for each con- dition, and then select the search criteria [Name] [Search Beginning Word] •[Search End Word]: Search for strings that end with the specified character Specifying a Registration Number Reception Receiving a Fax in Manual Reception Mode Page 3. Using Internet Fax Functions Internet Fax Functions (by E-Mail) Internet Fax Precautions Functions Not Supported by E-mailTransmission Functions Not Supported by E-mailReception T.37 Full Mode ❖Registering the Received Reception Confirmation Contents ❖Requesting a Reception Confirmation Sending Internet Fax Documents [E-mail Account] B When you set an e-mailoption, press [Sub TX Mode] C Press [E-mailOptions] To enter the subject To enter the text To set reception notice To set BCC transmission G Select the scan settings you require H Enter the e-mailaddress J Specify the next destination K Press the {Start} key Confirming Reception Page Canceling a Transmission of an Internet Fax While the Original Is Being Scanned In After the Original Has Been Scanned In Receiving Internet Fax Auto E-mailReception Manual E-mailReception Page Received Images IP-FaxFunction Page Notes on Using IP-Fax Functions not Available for IP-FaxTransmission Sending by IP-Fax [IP-Fax Setting of Fax Initial Settings] C To add a destination, press [Add] D Specify the next destination Page 4. Programming Initial Settings and Adjustments Programming Programming a Fax Header Programming an Own Name Programming an Own Fax Number Editing Deleting Page Programming Fax Destinations and Folder Destinations in the Address Book Page 5. Troubleshooting Adjusting the Volume E Press [Lower] or [Louder] for each item, and then press [OK] [Lower] [Louder] [Check] F Press the {User Tools/Counter} key When the {Facsimile} Key Is Lit in Red When Toner Runs Out Error Messages and Their Meanings as scanner is in use for other function [Stop] key was pressed. Stop copying? [Stop] key was pressed. Stop stor [14-01] [14-09] [14-33] [15-01] [15-02] [15-03] [15-11] [15-12] -Outof paper display message Exit -Networkerror display message (switch 21, bit 6) Solving Problems Receiv ing Page When Things Don't Go as Expected INDEX Page ❖FCC Requirements