Error Messages and Their Meanings

Error Messages and Their Meanings

If there is an error, one of the following messages may appear on the display. If other message appears, follow the message.

Message

Causes and solutions

 

 

Put original back, check it and

Original jammed during Memory Transmis-

press Start key.

sion. Place originals that have not been scanned

 

again.

 

 

Error occurred, and trans. was

A document jam occurred during Immediate

cancelled.

Transmission. Press the {OK}key, and then re-

 

send the pages that have not been sent.

 

 

 

An error occurred during Immediate Trans-

 

mission. Press the {OK}key, and then resend

 

the original.

 

Note

 

ˆ There may be a problem with the machine

 

or the telephone line (for example noise or

 

cross talk). If the error reoccurs frequently,

 

contact your service representative.

 

 

Memory is full. Scanning will

If you press [Exit], the machine returns to stand-

be stopped and only scanned

by mode and starts transmitting the pages that

page(s) will be stored.

have been stored.

 

 

Cannot send fax as scanner is in

The Copy function is in use. To cancel the job

use by another function.

in process, do the following, and then try fax-

 

ing again.

 

Press [Exit], and then press the {Copy}key.

 

Next press the {Clear/Stop}key. When the mes-

 

sage “[Stop] key was pressed.

 

Stop copying?” appears, press [Stop].

 

 

Updating the settings. Re-se-

Wait with the main power switch on. The ma-

lect dest./functions after up-

chine will enter standby mode after it exits

date finishes.

from RDS mode.

 

 

Check whether there are any

Cannot find the DNS server or SMTP server.

network problems.

• Check the DNS server is correctly pro-

[14-01]

grammed using the Web browser. See the

 

Web browser's Help.

 

• Check the SMTP server is correctly pro-

 

grammed using the Web browser. See the

 

Web browser's Help.

 

• Check the LAN cable is correctly connected

 

to the machine. See "Connecting the Net-

 

work Cable to the Network", Network Guide.

 

• Check the network connection and radio

 

wave status.

 

• Consult your network administrator.

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Ricoh Facsimile Reference Basic manual Error Messages and Their Meanings, Cancelled