Ricoh Facsimile Reference Basic manual Exceeded max. E

Solving Problems

Problem	Causes and solutions	Reference
When using On Hook Dial or	If the machine fails to detect
Manual Dial, "Receiving"	the size of the original when
appears and transmission is	the {Start}key is pressed, it
not allowed.	performs a receiving opera-
	tion.
All fax messages stored in	When about one hour passes	p.98 “Turning Off the Main
memory have been lost. Those	after power of the machine is	Power/In Case of a Power
messages include ones stored	turned off, all fax messages	Failure”, Facsimile Reference
through Memory Transmis-	stored in memory are lost. If	<Advanced Features>
sion/Reception or Substitute	any messages have been lost
Reception.	for this reason, a Power Fail-
	ure Report is automatically
	printed when the machine is
	turned on. If fax messages
	stored for Memory Transmis-
	sion have been lost, check the
	destinations and resend the
	messages. If fax messages re-
			5
	ceived through Memory or
	Substitute Reception have
	been lost, ask the senders to
	resend the messages.
Transmission failed due to	If the e-mail size specified on	p.68 “E-mail Settings”, Facsim-
"Exceeded max. E-	the machine is exceeded, an	ile Reference <Advanced Fea-
mail size." error.	Internet Fax document cannot	tures>
	be sent. Set Max. E-mail Size
	to OFF, or specify the maxi-
	mum e-mail size to a larger
	value. Then, resend the docu-
	ment.
Other fax machine's name is	When a destination is pro-
not correctly printed or dis-	grammed in the Address
played.	Book using SmartDeviceMon-
	itor for Admin or Web brows-
	er, in some languages, the
	programmed destination may
	not print or display correctly.
	When this happens, use ASCII
	characters (for example: a-z, 0-
	9).

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