
Solving Problems
Problem | Causes and solutions | Reference |
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When using On Hook Dial or | If the machine fails to detect |
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Manual Dial, "Receiving" | the size of the original when |
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appears and transmission is | the {Start}key is pressed, it |
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not allowed. | performs a receiving opera- |
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| tion. |
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All fax messages stored in | When about one hour passes | p.98 “Turning Off the Main |
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memory have been lost. Those | after power of the machine is | Power/In Case of a Power |
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messages include ones stored | turned off, all fax messages | Failure”, Facsimile Reference |
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through Memory Transmis- | stored in memory are lost. If | <Advanced Features> |
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sion/Reception or Substitute | any messages have been lost |
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Reception. | for this reason, a Power Fail- |
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| ure Report is automatically |
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| printed when the machine is |
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| turned on. If fax messages |
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| stored for Memory Transmis- |
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| sion have been lost, check the |
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| destinations and resend the |
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| messages. If fax messages re- |
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| ceived through Memory or |
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| Substitute Reception have |
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| been lost, ask the senders to |
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| resend the messages. |
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Transmission failed due to | If the | p.68 |
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"Exceeded max. E- | the machine is exceeded, an | ile Reference <Advanced Fea- |
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mail size." error. | Internet Fax document cannot | tures> |
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| be sent. Set Max. |
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| to OFF, or specify the maxi- |
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| mum |
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| value. Then, resend the docu- |
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| ment. |
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Other fax machine's name is | When a destination is pro- |
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not correctly printed or dis- | grammed in the Address |
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played. | Book using SmartDeviceMon- |
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| itor for Admin or Web brows- |
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| er, in some languages, the |
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| programmed destination may |
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| not print or display correctly. |
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| When this happens, use ASCII |
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| characters (for example: |
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| 9). |
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