
Troubleshooting
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| Message | Causes and solutions |
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| Check whether there are any | |
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| network problems. | thentication or POP before SMTP authentica- |
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| tion. |
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| • Check the user name and password for | |
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| |
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| SMTP or POP before SMTP authentication |
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| are correctly programmed in Fax Mail Re- |
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| ception Account under File Transfer in Sys- |
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| tem Settings. See "Settings You Can |
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| Change with User |
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| Network Guide. |
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| • Check the user name and password of the |
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| |
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| from Fax Mail Reception Account under |
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| File Transfer in System Settings. See "Set- |
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| tings You Can Change with User |
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| Transfer", Network Guide. |
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| • Consult your network administrator. |
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5 |
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| Check whether there are any | No machine's | |
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| network problems. | • Check the fax machine's |
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| correctly programmed from Fax Mail Recep- |
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| tion Account under File Transfer in System |
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| Settings. See "Settings You Can Change with |
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| User |
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| • Consult your network administrator. |
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| Check whether there are any | No POP3/IMAP4 server's address is pro- |
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| network problems. | grammed. |
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| • Check the host name or IP address of the |
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| POP3/IMAP4 server is correctly pro- |
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| grammed using the Web browser. See the |
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| Web browser's Help. |
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| • Consult your network administrator. |
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| Check whether there are any | No account name is programmed. |
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| network problems. | • Check the user name and password of the |
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| |
|
|
| from Fax Mail Reception Account under |
|
|
| File Transfer in System Settings. See "Set- |
|
|
| tings You Can Change with User |
|
|
| Transfer", Network Guide. |
|
|
| • Consult your network administrator. |
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|
|
|
| Check whether there are any | No machine's |
|
| network problems. | • Check the fax machine's |
|
|
| correctly programmed from Fax Mail Re- |
|
|
| ception Account under File Transfer in Sys- |
|
|
| tem Settings. See "Settings You Can |
|
|
| Change with User |
|
|
| Network Guide. |
|
|
| • Consult your network administrator. |
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