Solving Problems | Ricoh Facsimile Reference Basic specs

Troubleshooting

Solving Problems

This table lists some common problems and their solutions.

		Problem	Causes and solutions	Reference

		Image background appears	Adjust scan density.	p.27 “Image Density (Con-
		dirty when received at the		trast)”
		other end. Images from the
		back page appear.

		Printed or sent image contains	The ADF or exposure glass is	“Maintaining Your Machine”,
		spots.	dirty. Clean them.	Copy Reference
			Make sure that ink or correc-
			tion fluid is dry before placing
			originals.

		Received image is too light.	Request the sender to increase	---
			image density.


5			When using moist, rough, or	“Copy Paper”, General Set-
			When using moist, rough, or	“Copy Paper”, General Set-
			processed paper, the printed	tings Guide
			processed paper, the printed	tings Guide
			image may be partly invisible.
			Only use recommended pa-
			per.

			When D appears on the dis-	“DAdding Toner”, Copy Ref-
			play, toner is beginning to run	erence
			out. Replace the toner car-
			tridge soon.

		The machine failed to print re-	If this happened when the re-	p.34 “Substitute Reception”,
		ceived fax messages.	ceive file indicator was lit, a	Facsimile Reference <Advanced
			problem such as run out of pa-	Features>
			per or toner might disable
			printing.

			When Bis lit, load paper into	"Loading Paper", Copy Refer-
			the tray.	ence

		Message appears blank at the	The original was placed up-	p.13 “Placing Originals”
		other end.	side down. Place it properly.

		Both transmission and receiv-	Make sure that the modular	p.101 “Connecting the Ma-
		ing are impossible.	cord is correctly connected.	chine to a Telephone Line and
				Telephone”, Facsimile Refer-
				ence <Advanced Features>

			The terminal adaptor setting	---
			is incorrect. Check the setting.

		Transmission is possible,	The optional terminal adaptor	---
		though receiving is impossi-	setting is incorrect. Check the
		ble.	setting.

		Receiving is possible, though	The optional terminal adaptor	---
		transmission is impossible.	setting is incorrect. Check the
			setting.

70

Image 78

Ricoh Facsimile Reference Basic manual Solving Problems, This table lists some common problems and their solutions

Contents

Facsimile Reference Basic Features Operating Instructions Facsimile Reference Basic Features Introduction ™ FCC Requirements Canada Manuals for This Machine ™ Manuals for DeskTopBinder V2 Lite ™ Manuals for ScanRouter V2 Lite™ Other manuals Table of Contents Adjusting the Volume Canceling Internet Fax TransmissionInitial Settings and Adjustments When Toner Runs OutPage Remarque concernant les utilisateurs au Canada Important Safety Instructions Importantes Mesures DE SÉ- Curité Preparation How to Read This ManualSymbols Limitation Control Panel ™ Features Programmed by Default Reading the display and using keys Reading the Display Machine status or currently se- lected function Message ™ When Internet Fax Settings is onStandby display Destination entry Selection keys Selectable items ™ Memory Transmission fax transmission ™ TX ModeCommunication display ™ Reception User code entry display Transmission Modes ™ Memory Transmission Faxing Placing Originals 81/2 Placing Originals in the ADF Placing a Single Original on the Exposure Glass Originals unsuitable for the ADF Limit mark Document guide Memory Transmission Make sure the Memory Trans. in- dicator lights Make the settings you require Place the original in the ADF, or on the exposure glassSpecify a destination Sending originals using the exposure glass Press the Startkey Press the Clear Modeskey Canceling a Memory TransmissionWhile the Original Is Being Scanned Press the Clear/Stopkey Make sure that the standby dis- play appears Press Stop TXPress Delete Immediate Transmission Make sure the Memory Trans. in- dicator is offPlace the original Select the scan settings you re- quire FAX616.tif After You Have Pressed StartKey Canceling an Immediate TransmissionBefore You Have Pressed StartKey Press the Clear/Stop key, and then remove the original Scan Settings Resolution ™ Photo Original Type™ Text Press the Original Type key for the type you require When placing originals on the exposure glass Image Density Contrast When placing originals in the ADF ™ Fax number Specifying a DestinationEntering a Fax Number ™ E-mail address Press the On Hook Dialkey PauseTone Press Tone Using the Destination List Entering an E-mail AddressPress Manual Specifying a destination using the Quick Dial key Specifying a group of destinations using the Quick Dial key Press the OK key when confir- mation is complete Make sure the destination name appears on the displayPress the Check Destinationkey ™ Search by Destination Name Searching for a DestinationSearch by Destination Name ™ Search by Fax Number Selecting from Destination List Select the destination name to specify using Uor TSelect the destination you want to specify using Tor U Select Display Destination List us Select Search by Registration No. using Uor T Specifying a Registration Number Press to display . Note2 Search by Fax NumberEnter a fax number to search for Search by Fax No. confirmation Search by E-mail Address ˆ If Search by E-mail Address doesSearch by E-mail Address entry dis Select the e-mail address to speci- fy using Uor T Reception Switching the Reception Mode™ Auto Switch ™ Manual Reception Receiving a Fax in Manual Reception Mode Faxing Using Internet Fax Functions Internet Fax Functions Internet Fax Precautions Functions Not Supported by E-mail TransmissionFunctions Not Supported by E-mail Reception ™ Returning a Return Receipt Full Mode™ Registering the Received Reception Confirmation Contents ™ Requesting a Reception Confirmation Using Internet Fax Functions Transmitting Internet Fax ™ Attach Subject™ Return Receipt Key When you set an e-mail option, press TX ModeSelect Manual Input using U or T, and then press the OK key Enter the subject Press Uor Tto select On Press the OKkey After selecting the subject, press the OKkey Enter the e-mail address Specify the next destination About the E-mail Subject Confirming Reception Canceling Internet Fax Transmission Manual E-mail Reception Receiving Internet FaxAuto E-mail Reception Press the programmed User Func Mail is in the server Press Exit Date Received ImagesSubject Message is inserted in all e- mails ™ Own Name Initial Settings and Adjustments™ Fax Header ™ Own Fax Number facsimile number of sender Programming Press the User Tools/Counterkey Editing Enter an Own Name, and then press the OKkeyPress the User Tools/Counter key Select Fax Header using U or T, and then press the OKkey Deleting Display returns to that of step E Programming Fax Numbers and E-mail addresses Adjusting the Volume You can adjust the volume using When Facsimile Key Is Lit in Red Problem Solutions When Toner Runs Out Make sure that the machine is in facsimile modePress Exit, and then perform transmission operation Error Messages and Their Meanings Cancelled 14-09 Out of paper display message Solving Problems This table lists some common problems and their solutions Exceeded max. E When Things Dont Go as Expected Want Operation Reference Index Auto Reception Manual Reception Memo EN USA B168-8607