Problem

Cause

Action

 

 

 

Oven

 

 

 

 

 

The oven does not

The door is open.

Close the door and try again.

heat.

 

 

 

 

 

Smoke comes out

During initial operation, smoke may

This is not a malfunction,

during preheating.

come from the heating elements

and if you run the oven 2-3

 

when you first use the oven.

times, it should stop.

 

 

 

 

Food is on the heating elements.

Let the oven cool and then

 

 

remove the food from the

 

 

heating elements.

 

 

 

There is a burning or

Plastic or non heat-resistant

Use glass cookware suitable

plastic smell when

cookware is used.

for high temperatures.

using the oven.

 

 

 

 

 

There is a bad smell

Food residue or plastic has melted

Use the steam function and

coming from inside

and stuck to the interior.

then wipe with a dry cloth.

the oven.

 

You can put a lemon slice

 

 

inside and run the oven to

 

 

remove the odour more

 

 

quickly.

 

 

 

The oven does not

The oven door is frequently opened

Do not frequently open

cook properly.

during cooking.

the door unless you are

 

 

cooking things that need

 

 

to be turned. If you open

 

 

the door often, the interior

 

 

temperature will be lowered

 

 

and this may affect the

 

 

results of your cooking.

 

 

 

 

The oven controls are not correctly

Correctly set the oven

 

set.

controls and try again.

 

 

 

 

The grill or other accessories are not

Correctly insert the

 

correctly inserted.

accessories.

 

 

 

 

The wrong type or size of cookware

Reset the oven controls or

 

is used.

use suitable cookware with

 

 

flat bottoms.

 

 

 

English 65

Troubleshooting

MG28J5255UW_EO_DE68-04375A-00_EN.indd 65

2015-06-03 ￿￿ 11:46:42

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Samsung MG28J5255UW/EO, MG28J5255UW/ET manual Troubleshooting