Technical Support | Schneider Electric PM810, PM870, PM820, PM850

PowerLogicTM Series 800 Power Meter	63230-500-225A2
Chapter 10—Maintenance and Troubleshooting	3/2011

Identifying the Firmware Version, Model, and Serial Number

1. From the first menu level, press ###: until MAINT is visible.

2.Press DIAG.

3.Press METER.

4.View the model, firmware (OS) version, and serial number.

5.Press 1; to return to the MAINTENANCE screen.

PLSD110094d

Viewing the Display in Different Languages

The power meter can be set to use one of five different languages: English, French, and Spanish. Other languages are available. Please contact your local sales representative for more information about other language options.

The power meter language can be selected by doing the following:

1.From the first menu level, press ###: until MAINT is visible.

2.Press MAINT.

3.Press SETUP.

4.Enter your password, then press OK.

5.Press ###: until LANG is visible.

6.Press LANG.

7.Select the language: ENGL (English), FREN (French), SPAN (Spanish), GERMN (German), or RUSSN (Russian).

8.Press OK.

9.Press1;.

10.Press YES to save your changes.

PLSD110103

Technical Support

For assistance with technical issues, contact your local Schneider Electric representative.

70	© 2011 Schneider Electric. All Rights Reserved.

Image 78

Schneider Electric PM810, PM870, PM820, PM850 Identifying the Firmware Version, Model, and Serial Number, Technical Support

Contents

User Guide Page Hazard Categories and Special Symbols 63230-500-225A2 PowerLogicTM Series 800 Power Meter 2011 PowerLogicTM Series 800 Power Meter 63230-500-225A2 2011 Contents Disturbance Monitoring PM870 Maintenance and TroubleshootingWaveform Capture Glossary Topics Not Covered In This Manual What is a Power Meter?Introduction 2011 Introduction PowerLogicTM Series 800 Power Meter Power Meter HardwarePower Meter With Integrated Display Introduction 2011 Power Meter Without Display Parts of the Series 800 Power Meter without display Power Meter With Remote Display Parts of the remote display Description Power Meter Parts and Accessories Electric Box Contents Firmware FeaturesSeries 800 Power Meter Features PM820 PM850 PM870 Introduction 2011 Schneider Electric. All Rights Reserved Safety Precautions 2011 Safety PrecautionsPage How the Buttons Work Power Meter DisplayOperation Changing Values Level Power Meter Setup Setup Mode AccessDate Setup Time Setup Lang Language Setup CTs Setup Comms Communications SetupMeter Setup Communications Default Settings Communications Setting PTs Setup HZ System Frequency SetupSYS System Type Setup Alarm Alarms Setup Input/Output Setup Passw Password Setup Timer Operating Time Threshold Setup Advan Advanced Power Meter Setup FeaturesROT Phase Rotation Setup INC Incremental Energy Interval Setup THD Calculation SetupVAR/PF Convention Setup Lock Resets Setup Alarm Backlight SetupBar Graph Setup PQ Advanced Evaluation Setup Power Demand Configuration Setup Power Meter Resets Initialize the Power MeterAccumulated Energy Readings Reset Accumulated Demand Readings Reset Minimum/Maximum Values ResetDisplay Mode Change Power Meter Diagnostics Accumulated Operating Time Reset View the Meter Information Read and Write RegistersView the Meter Date and TIme 2011 Metering Capabilities Metering CapabilitiesReal-Time Readings One-second, Real-time Readings Reportable Range Power Factor Min/Max Conventions Min/Max Values for Real-time Readings Power Factor Sign Conventions Real Demand Power Calculation Methods Demand ReadingsDemand Readings Reportable Range Sliding Block Fixed Block Demand Current Thermal Demand Example Peak Demand Predicted demand is updated every secondPredicted Demand Generic Demand Input Metering Demand Pulse hour second Accumulated Energy, Conditional Energy ReadingsAccumulated Energy Accumulated Energy, Incremental Configuration Energy-Per-Shift PM810 with PM810LOGEnergy-per-shift recorded values Category Recorded Values Power Analysis Values Values -3 to Default THD-Voltage, Current Fundamental Voltages per phaseFundamental Currents per phase Miscellaneous Input/Output Capabilities Digital Inputs Relay Output Operating Modes Normal Demand Mode External Synch Pulse Demand TimingDemand Synch Pulse Input Normal Timed End Of Power Demand IntervalLatched Absolute kWh Pulse KWh Out Pulse Wire Pulse InitiatorSolid-state KY Pulse Output KVARh Out Pulse Fixed Pulse Output Calculating the Kilowatthour-Per-Pulse Value Analog Inputs Analog Outputs= 0.1111 kWh/pulse Basic Alarm Groups AlarmsBasic Alarms 2011 Alarms EV1Max1 Setpoint-driven AlarmsEV2Max2 Max2 Viewing Alarm Activity and History PrioritiesTypes of Setpoint-controlled Functions Schneider Electric. All Rights Reserved Scale Factors Scale Groups Measurement Range Scale Factor Scale Group Register Numbers Scaling Alarm SetpointsAlarm Conditions and Alarm Numbers Limit Standard Speed Alarms 1 Second Digital Standard Speed Advanced alarm features by model Advanced AlarmsAdvanced Alarm Groups PM850 PM870 Alarm Levels Abbreviated Test Display Name Register Nand Logging Introduction2011 Logging Alarm Log Storage Alarm LogMaintenance Log Memory Allocation for Log Files Value Stored Number Data Logs Registers Organizing Data Log Files PM850, PM870 Alarm-driven Data Log EntriesBilling Log Data LogPage Configure the Billing Log Logging Interval 2011 Logging Billing Log Register List DescriptionData Type➀ Page 2011 Waveform Capture Waveform CaptureWaveform Capture Number Channels Waveform Storage How the Power Meter Captures an EventChannel Selection in PowerLogic Software Initiating a Waveform 63230-500-225A2 PowerLogicTM Series 800 Power Meter 2011 Disturbance Monitoring PM870About Disturbance Monitoring Transformer Plant C Plant D Fault Plant aPlant B 63230-500-225A2 PowerLogic TM Series 800 Power Meter 2011 Capabilities of the PM870 During an EventPage Maintenance and Troubleshooting Power Meter MemoryDate and Time Settings Identifying the Firmware Version, Model, and Serial Number Viewing the Display in Different LanguagesTechnical Support Troubleshooting Heartbeat LED CT and PT ratings, System Type, Nominal Using This Appendix What is Normal? Section I-Case B Section I Common Problems for 3-Wire and 4-Wire SystemsSection I-Case a Section I-Case C Section II 3-Wire System Troubleshooting Section III-Case B Section III 4-Wire System TroubleshootingSection III-Case a Section III-Case C Section III-Case E Section III-Case FSection III-Case G Readings from a 4-wire system Troubleshooting DiagnosisField Example About Registers Register List AccessAppendix B-Register List Floating-point Registers Table B-1 Date and Time Format How Signed Power Factor is Stored in the RegisterHow Date and Time are Stored in Registers Table B-2 Date and Time Byte Example Table B-3 Modbus Commands Supported Modbus CommandsResetting Registers Table B-4 Register Listing-Reset Commands Schneider Electric All Rights Reserved Appendix C-Using the Command Interface Overview of the Command Interface Issuing Commands Table C-2 Command CodesCommand Resets Files 9020 None Enter into setup mode 9021 8001 Operating Outputs from the Command InterfaceSetup Exit setup mode and save all changes Conditional Energy To save the changes, write the value 1 to register Command Interface Control Incremental EnergyDigital Input Control Using Incremental Energy Figure C-2 Incremental energy example Setting Up Individual Harmonic Calculations Changing Scale Factors Enabling Floating-point RegistersPage SEMI-F47/ITI Cbema Specification Appendix D-Advanced Power Quality EvaluationsPower Quality Standards Table D-2 Duration categories Table D-3 Categorized disturbance levels F-47 Sag levels Appendix D-Advanced Power Quality EvaluationsPowerLogicTM Series 800 Power Meter 63230-500-225A2 Table D-4 Duration categories EN501602000 Specification How Evaluation Results Are ReportedTable D-6 Register Entries Description Number Evaluation During Normal Operation1 Possible Configurations Through Register WritesPower Frequency Supply Voltage Variations Harmonic Voltage Evaluations During Abnormal OperationSupply Voltage Unbalance Count of Magnitude of Rapid Voltage Changes Table D-9 Voltage interruptions Duration t seconds Detection of Interruptions of the Supply VoltageTable D-8 Voltage dip classifications Table D-10 Over-voltages Duration t seconds Harmonic Calculations Operation with PQ Advanced EnabledResetting Statistics Time Intervals 100 Schneider Electric. All Rights Reserved 101 Portal RegistersTable D-12 Portal Register Descriptions Size Data Detection and Classification of Supply Voltage Dips on Detecting and Classifying Temporary Power Frequency Over 102 Schneider Electric. All Rights Reserved 103 Setting Up PQ Advanced Evaluation from the Display Alarms Allocated for PQ Advanced Evaluations 63230-500-225A2 3/2011 GlossaryTerms 105 106 Schneider Electric. All Rights Reserved Abbreviations and Symbols 2011 Glossary107 108 Schneider Electric. All Rights Reserved 63230-500-225A2 3/2011 PowerLogicTM Series 800 Power Meter IndexIndex 109 110 PLC 111 VAR 112Page PowerLogic Power Meter 800 User Guide