Sennheiser ADN If a problem occurs, Conference system, Problem Possible cause Possible solution

Models: ADN

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If a problem occurs ...

If a problem occurs ...

Conference system

Problem

Possible cause

Possible solution

Page

Central unit cannot be

The central unit is not connected to

Connect the central unit to the mains.

16

switched on

the mains.

 

 

Conference unit cannot be

The conference unit is not connected

Check if all plugs are connected

17

used/activated

correctly.

correctly.

 

 

The cable string is too long.

Reduce the length of the cable string

13

 

 

or reduce the number of conference

 

 

 

units.

 

 

The maximum number of requests to

Increase the maximum number of

28 or 91

 

speak has been reached.

requests to speak.

 

 

The chairman unit has not been initial-

If chairman units are connected after-

30 or 88

 

ized before use.

wards, you have to initialize them.

 

 

 

 

 

The central unit’s display

Changes or errors have occurred.

Check the possible causes indicated by

34

panel displays error icons/

 

the icons.

 

the display panel lights up

 

 

 

red

 

 

 

Volume of the conference

The processing of the conference

Adjusting the processing of the

32 or 94

units’ loudspeakers is too

units’ audio signals (“Audio Gain

conference units’ audio signals.

 

high or too low

Reduction”) is adjusted so that the

 

 

 

gain of each additional channel is

 

 

 

reduced too much or too little.

 

 

 

The floor channel volume is not

Adjust the floor channel volume.

48, 93 or

 

adjusted correctly.

 

101

 

 

 

 

Loud hissing at the confer-

The conference units are placed too

Increase the distance between the

 

ence units’ loudspeakers

close together.

individual conference units to at least

 

 

 

50 cm.

 

 

The floor channel volume is adjusted

Reduce the floor channel volume.

48, 93 or

 

to a very high level.

 

101

 

 

 

 

After switch-on, the dele-

You are using ADN D1 delegate units

Set a conference mode which does

26 or 90

gate units only indicate

exclusively. The conference mode

not require the grant of speaking

 

requests to speak

chosen requires a chairman unit

privileges.

 

 

for granting speaking privileges

Use an ADN C1 chairman unit to assign

47

 

(e.g. “Request”).

 

the “speaking right.

 

 

 

 

 

 

Use the “Conference Manager”

99

 

 

software to grant speaking privileges.

 

Delegate unit is automati-

The speaking time limit is activated.

Deactivate or increase the speaking

28 or 91

cally deactivated

 

time limit.

 

 

A further speaker has made a request

Change the conference mode.

26 or 90

 

to speak in “Override” mode.

Increase the number of speakers who

27 or 91

 

 

 

 

can take the floor simultaneously.

 

 

 

 

 

No request to speak can be

The maximum number of requests to

Increase the maximum number of

28 or 91

made

speak has been reached.

requests to speak.

 

 

 

Wait until one of the current speakers

 

 

passes on his or her speaking privi-

 

 

 

leges.

 

 

 

 

 

The signal light ring

The function is deactivated.

Activate the function.

30 or 91

does not flash when a

 

 

 

request to speak is made

 

 

 

 

 

 

 

106

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Sennheiser ADN instruction manual If a problem occurs, Conference system, Problem Possible cause Possible solution