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If a problem occurs ...
“Conference Manager” software
Problem | Possible cause | Possible solution | see page |
Software cannot be | No network connection. | Check the connections between | 20 |
connected to the central |
| network, central unit and PC. |
|
unit | The IP address of the central unit or of | Check the network settings and adjust | 50 |
| |||
| the Windows PC has been changed. | them if necessary. |
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| There is already a connection to the | Disconnect the connection to the | 67 |
| central unit. | central unit. |
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Screen connected to the | The screen resolution is set too high. | Reset the screen resolution. | 55 |
central does not show |
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anything |
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Network connection | No Zeroconf service installed on the | If the PC and the central unit are | – |
between Windows PC | Windows PC. | directly connected to each other, the |
|
and central unit cannot |
| network configuration is usually done |
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be established |
| via Zeroconf – not via DHCP. If no |
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| Zeroconf service is installed on the PC, |
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| install this service or manually assign |
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| the route (subnet: 255.255.0.0; |
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| IP address range: 169.254.0.x; |
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| x = desired IP address of the PC). |
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| Improper IP address allocation to the | Check the network settings and adjust | 52 |
| PC and/or the central unit. | them if necessary. |
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| The network communication between |
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| the central unit and the Windows PC |
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| is blocked by a proxy server and/or a |
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| firewall. |
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Password forgotten | − | Delete the existing password. | 64 |
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Objects in the Room View | The objects are locked. | Unlock the objects. | 84 |
window cannot be changed | The software runs in “Live” operating | Change to “Setup” operating mode to | 59 |
| mode. | edit the configuration. |
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Pictures cannot be imported | You are using the central unit’s | Import pictures using the Windows | 78 |
| integrated software. | version of the software. |
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If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.
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