Problems and Solutions

Dialing and transmission problems

 

 

 

 

Problem

 

Solution

 

 

 

 

 

Dialing is not possible.

Make sure the power cord is properly plugged into

 

 

 

a power outlet.

 

 

Make sure that the telephone line is properly

 

 

 

connected to both the TEL. LINE 1 jack and the

 

 

 

wall jack.

 

 

Make sure that the fax machine is set to the correct

 

 

 

dialing mode for your telephone line. See Option

 

 

 

Setting 22 in Chapter 6.

 

 

 

 

 

The power is on, but no

Make sure that the receiving machine has paper.

 

transmission takes place.

 

 

 

 

Make sure that the telephone line cord is plugged

 

 

 

into the TEL. LINE 1 jack, and not the TEL. SET

 

 

 

jack.

 

 

If the receiving machine is in manual mode with no

 

 

 

attendant, reception will not be possible.

 

 

If the receiving machine is not a Sharp model,

 

 

 

make sure it is G3 compatible.

 

 

Check the display for error messages.

 

 

Press the SPEAKER key and check for a dial tone.

 

 

 

 

 

Nothing is printed at the

Make sure that the document for transmission is

 

receiving end.

 

placed face down in the feeder.

 

 

 

 

 

A distorted image is

If ECM mode (Option Setting 9) is turned off, noise

 

received at the other end.

 

on the telephone line may cause distortion. Try

 

 

 

sending the document again.

 

 

Make a copy of the document on your fax machine.

 

 

 

If the copy is also distorted, your fax machine may

 

 

 

need service.

 

 

 

 

 

9. Trouble- shooting

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Image 189
Sharp FO-6700 operation manual Dialing and transmission problems