Problems and Solutions

Reception and copying problems

Problem

 

Solution

 

 

 

The fax machine doesn’t

•

Make sure that the reception mode is set to AUTO.

receive documents

 

If you subscribe to a distinctive ring service, make

automatically.

 

sure that the Distinctive Ring function is set to the

 

 

correct ring pattern. If you do not subscribe to a

 

 

distinctive ring service, make sure that Distinctive

 

 

Ring is set to OFF SETTING. (See Distinctive Ring

 

 

in Chapter 5.)

 

 

 

The power is on, but no

•

Make sure that the wall jack is connected to the

reception takes place.

 

TEL. LINE 1 jack, and not the TEL. SET jack.

 

 

 

The printing paper comes

•

Make sure that the document is loaded properly in

out blank when you try to

 

the feeder of the transmitting machine. Make a

receive a document.

 

copy or print a report to confirm the printing ability

 

 

of your machine.

 

 

 

The received document is

•

Ask the other party to send higher contrast

faint.

 

documents. If the contrast is still too low, your fax

 

 

machine may need service. Make a copy or print a

 

 

report to check your machine’s printing ability.

 

•

The toner cartridge may need replacement.

 

 

 

Received images are

•

If ECM mode (Option Setting 9) is turned off, noise

distorted.

 

on the telephone line may cause distortion. Have

 

 

the other party try sending the document again.

 

•

If the other machine has ECM mode, make sure

 

 

this feature is turned on in both fax machines (see

 

 

Option Setting 9).

 

•

Make a copy or print a report on your fax machine.

 

 

If the copy or report is also distorted, your fax

 

 

machine may need service.

 

•

The drum cartridge may be damaged. Try a new

 

 

drum cartridge.

 

 

 

188

Page 190
Image 190
Sharp FO-6700 operation manual Reception and copying problems, 188