![](/images/new-backgrounds/1132858/132858239x1.webp)
Troubleshooting
| Problem |
| Check | Page | ||
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| • | Projector power cord is not plugged into the wall outlet. | 26 | |
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| • | Power to the external connected devices is off. | — | |
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| • | The selected input mode is wrong. | 35 | |
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| • | Cables incorrectly connected to side panel of the projector. | ||
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| • | Remote control batteries have run out. | 17 | |
No picture and no | ||||||
• | External output has not been set when connecting notebook computer. | — | ||||
sound or projector | ||||||
• | The AV MUTE display appears. | 35 | ||||
| does not start. | |||||
| • | The cover of the lamp unit is not installed correctly. | 112 | |||
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| • | Cables incorrectly connected to the side panel of the projector. | ||
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| • | “Bright” is set to minimum position. | 59 | |
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Sound is heard but no |
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picture appears |
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| • | Picture adjustments are incorrectly set. | 59 | |
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| (Video Input only) |
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| • | Video input system is incorrectly set. | 93 | |
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| (INPUT 1 only) |
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| • | Input signal type RGB/Component is incorrectly set. | 60 | |
Color is faded or poor |
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| • | Adjust the focus. | 37 | |
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| • | The projection distance exceeds the focus range. | ||
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| (Computer Input only) |
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| • | Perform “Fine Sync” Adjustments (“Clock” Adjustment) | 61·63 | |
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| • | Perform “Fine Sync” Adjustments (“Phase” Adjustment) | 61 | |
Picture is blurred; | • | Noise will appear depending on the computer. |
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| noise appears |
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| • | The “DNR” (Digital Noise Reduction) setting is not correct. | 92 | |
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| • | Cables incorrectly connected to side panel of projector. | ||
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| • | Volume is set to minimum. | 35 | |
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Picture appears but no |
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sound is heard |
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An unusual sound is | • | If the picture is normal, the sound is due to cabinet shrinkage | — | |||
occasionally heard |
| caused by a room temperature changes. This will not affect |
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from the cabinet |
| operation or performance. |
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| Maintenance | • | See “Maintenance Indicators”. | 110 | ||
indicator illuminates |
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Image cannot be | • | The signal in INPUT 1 is not an analog RGB/Digital RGB XGA | 94 | |||
| (1024 ⋅ 768) signal. Images cannot be captured if the signals |
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| captured |
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| are different from the above. |
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| • | The signal in INPUT 1 is set to a resolution that exceeds SXGA. |
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Pict in Pict does not | • | The signal in INPUT 1 is sending Component signals 480I, | 88 | |||
| work |
| 480P, 720P, or 1080I. | |||
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| The signal in INPUT 1 is set to interlace mode using RGB signals. |
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![](/images/new-backgrounds/1132858/132858239xi2.webp)
116 | 02.4.29, 3:27 PM |