6.15 Where a replacement phone is issued
under the warranty the original phone
must be returned to Orange.
6.16 You may be charged the
recommended retail price of any battery
charger or antenna returned to Orange
which is shown not to be that originally
supplied with the phone or of any
phone returned to Orange which is
shown to have been deliberately
damaged.
6.17 If your phone is lost or stolen, or
maliciously or accidentally damaged so
that it is no longer operable and such
lost theft or damage falls outside these
terms and conditions then Orange may
entirely at its discretion agree to sell you
a replacement phone at prevailing
replacement phone prices. The charge
for any replacement phone so supplied
will be applied to your Orange account.
6.18 Orange will use its reasonable
endeavours to dispatch any
replacement phone to you within 24
hours of agreeing to issue such
replacement, however, for reasons
beyond our control this may not always
be possible.
6.19 Orange will arrange with you a place
and time period for any replacement
phone to be delivered free of charge
but we reserve the right to impose a
charge if you are unavailable as agreed.
6.20 Any replacement phone received under
either clause 3 or clause 7 will not
attract a further period of insurance or
warranty. For the avoidance of doubt
(subject to the provisions of clause 6)
the periods stated in clauses 8.1, 9.1
and 10.2 as appropriate will continue to
apply from the date such cover
originally came into effect.
7Warranty - defective materials or
workmanship
7.1 If your phone (or parts thereof)
becomes defective due to faulty
materials or workmanship Orange will
(at its option) repair or replace it at no
charge provided that:
13 - reference
13.17
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