Insurance terms | Siemens C55 guide

2 Insurance terms

2.1Orange Personal Communications Services Limited (Orange) is monitored by HSBC Insurance Brokers Limited which is a member of the General Insurance Standards Council.

2.2Orange is authorised by the insurer to collect premiums, to accept or decline claims, to arrange repairs and issue replacement phones on behalf of the insurer. For the purposes of this insurance, ‘phone’ means handset, standard battery, SIM Card and charger, originally supplied as part of the standard package.

2.3The insurance is arranged with an authorised insurer whose details are available upon request to HSBC Insurance Brokers Limited, Quay West, Trafford Wharf Road, Manchester, M17 1PL.

2.4The following paragraphs describe the conditions and cover provided under the terms of this insurance which forms part of a master policy arranged by HSBC Insurance Brokers Limited on

behalf of Orange. This insurance is subject to the terms and conditions of the master policy, a copy of which can be obtained from HSBC Insurance Brokers Limited. Requests should be made in writing, stating your Orange phone number.

3Cover for lost, stolen and damaged phones

Your phone is insured worldwide subject to the terms of the insurance policy (see clause 6.14). If your phone (or parts thereof) is lost, stolen or damaged you will be entitled to a replacement or repair free of charge provided you have complied in all respects with the terms and conditions of the policy and in particular:

3.1Loss, theft or malicious damage claims must be reported to the Police immediately but in any event within 24 hours of discovery of the occurrence. In respect of claims arising outside the United Kingdom please refer to Clause 6.14.

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Siemens C55 manual Insurance terms, Cover for lost, stolen and damaged phones

Contents

Guide Page Welcome Insert your SIM Card Insert the battery Insert and charge your battery Registration SIM Card number This is on the SIM Card itself SIM update With the C55 you can Your calls Inside Keep working on the move Ensure your phone is Introduction to Your phone Scroll keys Charger and headphone socket Loudspeaker Display Power keySoft keys Answer a call Auto keylock Switch your phone onMake your way around the menus Make your selection Messages Records Groups Explore the menus Organiser Surf & fun Where do I go for help? Symbols on your display Calls2 Make a call Listen to calls at the right volume Silence your ring toneAvoid accidental calls Choose whether you answer a call or not Redialling a numberCall back a missed number straight away Take two different calls at the same time Mute your call Calls Manage your Phonebook Manage your phonebook Orange Directory Enquiries Change to edit it When you have finished press Save Manage your contacts by sorting them into groups Manage your phonebook Page Manage your phonebook Decide how to Manage your calls Answer Phone Call Return What happens when you get an Answer Phone message?When someone leaves a message on your Listening to your Answer Phone messages Personalising your Answer Phone greeting Press 1 to save your Answer Phone PIN Set up an Answer PhonePage Decide how to manage your calls Messaging5 Text messages are easy, quick and convenient How do I know which symbols are available on which keys?Page Save time when sending a text message using templates How do I know whether a text message has been delivered? Send the same text message to a group of people Reading a text message When you receive a text message, Orange Multi Media Services Orange WAP services brings you information on the move Setting your connection To end your WAP session press and hold Choose from a list of options while you are browsing You can access the Options menu at any Bookmark your favourite sites What are my Orange Gprs WAP settings? What are my Orange WAP settings? No more Cancels the All future option To cancel an alert dial 277 and follow the prompts Keep working on Move Keep working on the move Orange Answer Fax Keep working on the move Orange Assistant Accessories Keep working on the move Set your phone to Suit your needs Command Control your phone using voice commands Change the way your phone behaves instantly You can change your ring tone to suit your circumstances Always be alerted to a call in the most appropriate wayPage Set your phone to suit your needs Play Plays the ring tone Ring tone for Change your phone’s appearance to suit your mood Own greeting Create a new phone any time you want Manage your time Calls Set the time and date When you have finished, press OKPage Keep track of figures and finances using your Organiser Find out who has called you and when Manage your time and calls Ensure your phone 10 is secure Orange Care Ensure that only authorised people can use your phone Manufacturer’s warranty What if I enter the wrong PIN? What are the security codes for? Control the numbers that can be called from your phone 10.5 Set your phone to only accept your SIM Card 10.7 Games Applications Download useful business tools and games International 12 services Orange International services Check list before you travel 12.3 Using your Answer Phone abroad Using Gprs abroadMore information 12.5 Reference13 Everyday use of your phone SafetyNetwork services Using your Orange phone in a vehicle Car kit installation Emergency calls Do not connect incompatible products Pacemakers Operating environment Aircraft safety Other medical equipmentExplosive materials Never use a phone without a cover General safety information Phone and battery care Mobile phones Day phone return Radio waves and your phonePaperwork SAR value for your Siemens C55 is 0.49w/kg Data protection Orange explain Services and Charges Allowing access to your Orange account Cover for lost, stolen and damaged phones Insurance terms 13.13 Provided if ModificationDefective materials or workmanship Vehicle unless the item was in a General Premium Payment 13.16 Beyond our control this may not always be possible 13.18 Not be entitled to a refund of any premiums paid Term and Payments pay as you go service plan Switching between service plans Claims Was first registered on the Orange network Complaints Pay monthly Terms and conditions These include any reasonable administration charges Monthly Billing Date Period of 12 months commencing on the date of Registration Suspension Suspension of Services if you break your Contract Suspension of Orange Additional ServicesMonitoring the Services you use Roaming Services outside the UK You fail to pay any of your bills from Orange on time Disconnection of your Service by us without written notice Termination of your Contract by Orange Things that you agree to do Your responsibilities When your payments are duePenalties for overdue payments Payment methods 13.31 13.32 13.33 What to do if your SIM Card is lost, stolen or damaged SIM Card Its your responsibility to keep your SIM Card safe 13.35 13.36 Your maximum liability Maximum liability of Orange Disputes between you and us General Changes to your ContractDisclosure of information to third parties Delivering communications to you Orange company details Declaration of conformity Index14 See Orange Fax and Data IndexSee Orange Answer Phone See Orange Directory Enquiries See Orange Information menu International services See Orange Text Media Page Page Page Account holder or call 07973 100 Orange servicesServices Contact OrangePage Page A5B00075069860