This section includest roubleshootingt opics andinformation on how to get technical support.It also
shows how you can use the SMARTBridgitsoft waretroubleshootingtool to optimize your syst em
configurationandresolve problems.
Using the SMARTBridgit troubleshooting tool
SMARTBridgitsoftw arehas a troubleshootingtool that you can use to determine thec auseof issues
youc ouldhave.
gTo open the troubleshooting tool
1. OpenSMAR TBridgitclient softw areand create a test meeting.
TheSMARTBridgit lobby screen appears.
2. Select Menu > About SMART Bridgit.
TheAbout SMART Bridgit Software dialog box appears.
3. Select Technical Support> Troubleshooting.
TheTroubleshootingdialog box appears.
Thefeatures of the Troubleshootingdialog box aredescribed in the following sections:
lScreencapture technology below
lSharingcolor quality on page60
lAudio onpage 61
lConnectionon page 62
lInk onpage 62
Formore assistance, contact SMAR T TechnicalS upport(smarttech.com/contactsupport).

Screencapture technology

This section providesan overview of the various technologiesthat SMAR TBridgitsoftw areuses
whenyou share your desktop duringa meeting.
AP P E N DI X A
Troubleshooting
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