Formore information,s eeC onfiguringthe servers oftware on page23.
NN OT E
If the SMARTBridgit Software AdministrationTools w indowdoesn’t appear, seeManually
updatingthe Windows registry on the next page to enterthe domain nameor IP address
manuallyin the Windows registry.
2. Comparethe domain nameor IP addressin t heR egisteredDomain Name box to the domain
nameor IP address you comparedin Verifying the network's DNS configuration ont he
previouspage.
3. If the domain namesor IP addressesare the same but clients are still unable to connect to the
server,see Verifying the network's DN S configurationon the previous paget o verify the port
forwardingandf irewallc onfigurations.
If the domainnames or IP addresses arediff erent,ty pey ourSMART Bridgit Server’sdomain
nameor IP address in the Registered DomainName box, and thenc lick Apply.
TheRestart Services dialog box appears.
4. Click Close Admini strative Tools.
TheSMART Bridgit Software AdministrationTools dialogbox closes.
5. Select Start > Control Panel> Admini strative Tools> Services.
TheServices dialog box appears.
6. Right-click SMART Bri dgit MasterService, andthen select R estart.
TheSMART Bridgit Master Service restarts.
NN OT E
OtherSMARTBridgit clients disconnectf romthe SMARTBridgits erverwhen youc omplete
this procedure.
7. Right-click SMART Bri dgit Conference Service,and then select Restart.
TheSMART Bridgit ConferenceService s tarts.
NN OT E S
If clients are still unable to connect to the server, see Verifyingt henetwork's DNS
configurationon the previous pageto verify t heport forwardingand firewall configurations.
AP P E N DI X A
Troubleshooting
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