Sony Types of trouble and how to correct trouble, In the recording mode

— Troubleshooting —

English

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power supply and contact your Sony dealer or local authorised Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display function has worked. See page 259.

In the recording mode

Symptom	Cause and/or Corrective Actions
START/STOP does not operate.	• The POWER switch is not set to CAMERA.
	c Set it to CAMERA. (p. 35)
	• The cassette has run out.
	c Rewind the tape or insert a new one. (p. 33, 54)
	• The write-protect tab is set to expose the red mark.
	c Use a new tape or slide the tab. (p. 34)
	• The tape is stuck to the drum (moisture condensation).
	c Remove the cassette and leave your camcorder for at least
	one hour to acclimatise. (p. 281)
The power goes off.	• While being operated in CAMERA mode, your camcorder has
	been in the standby mode for more than five minutes.
	c Set the POWER switch to OFF (CHG) and then to CAMERA.
	• The battery pack is dead or nearly dead.
	c Install a charged battery pack. (p. 24)
The image on the viewfinder screen	• The viewfinder lens is not adjusted.
is not clear.	c Adjust the viewfinder lens. (p. 39)
The SteadyShot function does not	• STEADYSHOT is set to OFF in the menu settings.
work.	c Set it to ON. (p. 235)
The autofocusing function does not	• The setting is the manual focus.
work.	c Press FOCUS/INFINITY to set to the autofocus mode. (p. 79)
	• Shooting conditions are not suitable for autofocus.
	c Adjust for manual focusing. (p. 79)
The picture does not appear in the	• The LCD panel is open.
viewfinder.	c Close the LCD panel. (p. 37)
A vertical band appears when you	• The contrast between the subject and background is too high.
shoot a subject such as lights or a	This is not a malfunction.
candle flame against a dark
background.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

Some tiny white, red, blue or green	• Slow shutter, Super NightShot or Colour Slow Shutter is
spots appear on the screen.	activated. This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the screen.CAMERA or DEMO MODE is set to ON in the menu settings without a cassette and a “Memory Stick” inserted, your camcorder automatically starts the demonstration.

cInsert a cassette or a “Memory Stick” and the demonstration stops.

You can also cancel DEMO MODE. (p. 241)

252