reconfigure your monitor resolution. For details, see “Modifying the System Configuration” (page 25).

The new external hardware is not working properly.

•Make sure the cables for the new external device are firmly connected and the pins are not bent.

An external device connected to a USB connector does not work.

•Reduce the number of external devices connected to USB ports.

•Refer to the documentation that came with the device.

System cannot read the DVD/CD information.

•Make sure that you are using the correct type of disc.

•Make sure the DVD/CD is properly inserted in the drive.

•Check if the DVD/CD is clean and not scratched.

The DVD/CD tray cannot be ejected.

•Make sure that the NSR is turned on.

•Slowly insert the tip of a pen or paperclip into the eject hole on the DVD/CD drive. Pull the tray out from the drive then remove the disc.

The NETWORK LED does not light up.

• Check the cabling and network equipment for the proper connection.

Cannot access the hard disk drive.

•Make sure the hard disk drive is properly inserted.

•Check the HDD LEDs on the front panel of the system. Identify the defective hard disk drive by reading the drive LEDs. A defective HDD LED does not light up.

•Due to rapid flashing during frequent access to the hard disk drive, the HDD LED may appear unlit in bright environments.

Cannot access the CompactFlash card. (Only the NSR-100/ 50)

•Make sure the CompactFlash card is properly inserted.

•Make sure the CompactFlash card is formatted as VFAT file system.

•Make sure the CompactFlash card is not removed within 10 seconds after accessing the card. If you remove the card while files are being accessed or transferred, the NSR may become unstable. You must restart the system in order to access the CompactFlash card.

Cannot access NSR from a remote client.

•Make sure the NSR is operating properly (there should be no abnormalities with the hard disk drive, network, software or other items).

•Make sure the correct user name, password, and connection port are set in RealShot Manager.

•Refer to the troubleshooting section of the user’s guide for the RealShot Manager.

The NSR heats up quickly

•Make sure that nothing is blocking the ventilation openings on the front, sides, and rear of the unit and dust has not accumulated in them.

Miscellaneous 183