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CLIE Operating Instru ctions
Getting help
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HotSync® problemsI cannot perform a HotSync® operation
Check the Windows® system tray to make sure the HotSync® Manager is running.
If it is not, open the HotSync® Manager from the Start menu.
Make sure the cradle is connected securely.
After a HotSync® operation, one of my applications did not synchronize
Click the HotSync® Manager and choose Custom. Check t hat the correct conduit is active.
I am using Outlook® as my PIM, but cannot perform a HotSync® operation
Click the HotSync® Manager and choose Custom. Check that the correct conduit is active.
Check that the correct conduit is installed. Reinstall the HotSync® Manage r and make sure the correct
conduit is selected.
To synchronise Memos, To Do List items, Dates and Outlook contacts, you need to i nstall Intellisync®. This
will not work if you only have the Palm™ Desktop for CLIÉ software installed.
I cannot launch the HotSync® Manager
Make sure you are not running another program, such as network and facsimile software, tha t uses the
serial port you selected in the Setup dialog box.
Back up the Palm™ Desktop for CLIÉ software, uninstall it, and then re install it.
My CLIÉ handheld appears to freeze when I place it near my computer
Move your CLIÉ handheld away from the computer’s infrared port.
A local HotSync® operation did not complete success fully
Try each of these in turn: