Getting Help, ManagingYour Account | Sprint Nextel H 11/07 guide

Getting Help

ManagingYour Account

Online:www.sprint.com

⬤Access your account information.

⬤Check your minutes used (depending on your Sprint service plan).

⬤View and pay your bill.

⬤Enroll in Sprint online billing and automatic payment.

⬤Purchase accessories.

⬤Shop for the latest Sprint phones.

⬤View available Sprint service plans and options.

⬤Learn more about Sprint Vision and other great products like Sprint Picture Mail, games, ringers, screen savers, and more.

FromYourSprintPhone

⬤Press to check minute usage and account balance.

⬤Press to make a payment.

⬤Press to access a summary of your Sprint service plan or get answers to other questions.

FromAnyOtherPhone

⬤Sprint Customer Service: 1-800-SPRINT1(1-800-777-4681).

⬤Business Customer Service: 1-800-927-2199.

SettingUpService

Section 1A: Setting Up Service

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Sprint Nextel H 11/07 manual Getting Help, ManagingYour Account, FromYourSprintPhone, FromAnyOtherPhone

Contents

11/07 Phone User Guide Table of Contents Controlling Your Roaming Experience Page 4A. Important Safety Information 4B. Manufacturer’s Warranty3B. SprintVision 3C. Sprint Music and Your PlayerPage Introduction Phone Guide Want to keep track of your minutes? Your Phone’s Menu Iii Media Player Call History Missed Alerts Contacts Mycontent SETTINGS/TOOLS Vii Viii Messaging Memory Card Manager Alarm Clock USE Menu Getting Started Setting Up Service Setting Up ServiceThis Section Setting UpYour Phone ActivatingYour Phone Tip Setting UpYourVoicemail Sprint Account Passwords Account Password VoicemailPasswordSprintVisionPassword Sprint Customer Service 1-800-SPRINT11-800-777-4681 Getting HelpManagingYour Account FromYourSprintPhone SprintOperatorServices ToaccessSprintOperatorServicesSprint TocallSprint411 Using Your Phone Phone Basics Phone Basics Your Phone PhoneBasics Key Functions PhoneBasics Phone Basics Viewing the Display Screen Indicates you have voicemail messages. Press Phone Basics Features ofYour Phone Phone Basics TurningYour Phone On and Off TurningYourPhoneOnTurningYourPhoneOff UsingYour Phone’s Batteryand Charger BatteryCapacity InstallingtheBattery PhoneBasics RemovingtheBattery ChargingtheBattery UsingthePhoneCharger NavigatingThrough Phone Menus SelectingMenuItems DisplayingYour Phone Number BackingUpWithinaMenuTogotothepreviousmenu Toreturntostandbymode Making and Answering Calls Making Calls Dialing Options Answering Calls AnsweringaRoamCallWithCallGuardEnabled Missed Call NotificationEndingaCall TodisplaytheMissedCallentryfromthenotificationscreen Calling Emergency Numbers ToexitEmergencymode Enhanced911E911Information In-Call Options End-of-Call Options Saving a Phone NumberTosaveanumberfromstandbymode Finding a Phone Number Dialing and Saving Phone Numbers With Pauses Using Abbreviated Dialing Todialorsavephonenumberswithpauses ToplaceacallusingContactsMatchabbreviateddialing ToplaceacallusingPrependabbreviateddialing Using Speed Dialing Dialing From the Contacts ListPress MenuContactsFind/AddEntry Shortcut TouseOne-TouchDialingforspeeddiallocations1-9 EnteringText EnteringTextWith the Numeric KeypadSelectingaTextInputMode EnteringCharactersUsingT9TextInput AddingaWordtotheT9Database EnteringCharactersUsingABCMode Charactersscrollinthefollowingorder Toentersymbols ToenterpresetmessagesToenternumbers Toenteremoticonssmileys EnteringTextWith the Qwerty Keyboard ToentertextwiththeQWERTYkeyboard Controlling Your Phone’s Settings Controlling Your Phone’s Settings Sound Settings YourPhone’sSettingsRingerTypes SelectingRingerTypesforVoiceCalls Adjusting the Phone’sVolumeSettings Selecting a KeyTone Selecting a Slide Sound AlertNotificationSilence All ToactivateSilenceAll Display Settings Changing theTextGreetingChanging the BacklightTime Length Slide Show Changing the Display Screen for Incoming CallsTosettheincomingcallsdisplay Select CallerID or NoCallerID Changing the Display Screen Changing the Phone’s Menu StyleChanging theTheme Color Select Black, BubbleGum, Glacial, or Tropicaland press Tochangethekeypadlightsetting Changing the Clock DisplayChanging theTextInputFont Changing the Keypad LightTime Length Toassignalanguageforthephone’sdisplay Changing the Status LightModeDisplay Language Tochangethestatuslightmode Location Settings Toenableyourphone’sLocationfeature Messaging Settings SettingMessageNotificationSettingMessageAlerts Select Message&Icon or IconOnly Tip CallbackNumber DeletingOldMessagesDeliveryReceipt Toautomaticallydeletereadmessages ManagingPresetMessages ToeditordeleteapresetmessageToaddanewpresetmessage AddingaCustomizedSignature Airplane/Music Mode SMSVoiceOptionsSelect Speakerphone or FromName and press TTYUseWith SprintService ToturnTTY Modeonoroff Phone Setup Options Auto KeyguardShortcuts Call Answer Mode Auto-Answer Mode Contacts Match Abbreviated DialingTextEntry TosetyourContactsmatchoptions Setting Your Phone’s Security Setting Your Phone’s Security Accessingthe Security Menu UsingYour Phone’s Lock FeatureLockingYour Phone UnlockingYour Phone Calling in Lock Mode Locking DataLocking Pictures Changing the Lock Code Using Special Numbers Select Erase/ResetErasePrivateBrowserDataErasing Private Browser Data Toaddorreplaceaspecialnumber ResettingYour Picture Mail Account Select Erase/ResetEraseContactsToresetyourPictureMailaccount Select Erase/ResetResetPictureMail. a disclaimer appears Resetting Default Settings ResettingYour PhoneToresetdefaultsettings Select Erase/ResetResetAllSettings. a disclaimer appears Security Features for SprintVision Enabling and Disabling SprintVision ServicesTodisableSprintVisionservices ToenableSprintVisionservices Controlling Your Roaming Experience Understanding Roaming RecognizingtheRoamingIconontheDisplayScreenRoamingonOtherDigitalNetworks Controlling Your Roaming Experience SettingYour Phone’sRoam Mode CheckingforVoicemailMessagesWhileRoaming Using Call Guard ToturnCallGuardonoroffToplaceroamingcallswithCallGuardon ToanswerincomingroamingcallswithCallGuardon Using Data Roam Guard TousedataserviceswhenDataRoamGuardisactiveTosetyourDataRoamGuardnotification Managing Call History Managing Call History ViewingHistory Select an entry and press Call History Options Making a Call From Call History Savinga Phone Number From Call History Prepending a Phone Number From Call History ErasingCall HistoryPress MenuCallHistoryDeleteCallHistory Using Contacts Using Contacts Addinga New Contacts EntryPress MenuContactsFind/AddEntry FindingContacts Entries FindingContactsbyName FindingSpeedDialNumbers FindingGroupEntriesPress MenuContactsSpeedDial#’s Press MenuContactsGroups Contacts Entry Options Adding a Phone Number to a Contacts Entry Editing a Contacts Entry’s Phone Number Assigning Speed Dial Numbers Toassignaspeeddialnumbertoanewphonenumber Editing a Contacts Entry Toassignaspeeddialnumbertoanexistingphonenumber Selecting a Ringer Typefor an Entry Selecting aTextTonefor an Entry Dialing SprintServices TodialaservicefromyourContactsPress MenuContactsServices Todialaservicefromstandbymodeusingyourkeypad Wireless Backup ActivatingWirelessBackupDuringPhoneActivationActivatingandDeactivatingWirelessBackupService Toactivatethewirelessbackupservice ViewingYourWirelessBackupStatus SettingtheWirelessBackupAlertTodeactivatethewirelessbackupservice Press MenuContactsWirelessBackupViewStatus Using the Phone’s Tools UsingYour Phone’s Calendar Press MenuSettings/ToolsToolsSchedulerUsing the Phone’sTools Adding an Eventto the Calendar Event Alert Menu Viewing Events Going toToday’s Calendar Menu Erasing a Day’s EventsErasing PastEvents TogototheCalendarmenufortoday’sdate UsingYour Phone’s Alarm Clock Press MenuSettings/ToolsToolsAlarmClockErasing All Events UsingYour Phone’s Notepad TousetheQuickAlarmTocomposeanote Toreadasavednote Using EZTips Using the CalculatorPress MenuSettings/ToolsToolsEzTipCalculator Press MenuSettings/ToolsToolsCalculator Using theWorld Clock Using the D-Day CounterUsing the Unit Converter Tosetacountdowntimerforanupcomingevent Using Your Phone’s Voice Services ManagingVoiceMemos ManagingVoice Memos Recording Voice Memos Press MenuSettings/ToolsToolsVoiceMemo Voice Memo OptionsErasingVoice Memos To play the voice memos you have recorded Using the microSD Card Using the microSD Card UsingYour Phone’s microSD Card and Adapter Using the microSD CardInsertingthemicroSDCard RemovingthemicroSDCard Using the microSD Adapter MicroSDIconIndicatorsToinsertthemicroSDcardintothemicroSDadapter ToremovethemicroSDcardfromthemicroSDadapter MicroSD Settings Creating Folders in the microSD CardViewing Memory in the microSD Card Formatting the microSD Card MicroSD Folders DisplayingYourmicroSDFoldersToremovetheconnection 105 Using the Built-in Camera Using the Built-in Camera Taking Pictures Totakeapicturewiththephoneopen107 RegisteringYour SprintPicture Mail Account Camera Mode Options 109 SettingtheSelf-timer UsingtheZoomTocanceltheSelf-timerafterithasstarted Selecting Camera Settings ViewingYour Camera’s Status Area Display111 Recording Videos Video Mode Options 113 SelectingVideo Settings ToselectyourvideosettingsVideoLength to select VideoMail or LongVideo Setting Storage Options Storing Pictures andVideosPhone Folder 115 Memory Card Folders Phone Folder and Memory Card OptionsToreviewyourstoredpicturesandvideosinthemicroSD Press MenuPicturesMyAlbumsMemoryCard Camera/CamcorderMode to activate Camera/Camcorder mode Rotate117 Online Albums ZoomTosavepicturesandvideostoanonlinealbum Toreviewyouronlinealbums OnlineAlbumOptions 119 Sending Sprint Picture Mail First time you send Sprint Picture Mail, you will be 121 Sending Pictures andVideos From Messaging Press MenuMessagingSendMessagePictureMail Using the SprintPicture MailWeb Site ToaccesstheSprintPictureMailWebsiteManagingSprintPicture Mail 123 Managing Online Pictures andVideos From Your Phone Toviewyouronlinepicturesfromyourphone Uploading Pictures DownloadingYour Online Pictures125 TosendpicturesusingtheonlineAddress Book Sending Online SprintPicture MailSelect RecipientsOnlineAddr.Book Tosendanalbumfromtheonlinepicturesmenu Accessing Online Picture Options FromYour Phone 127 ToaccessyouronlineAlbumsoptionsfromyourphone Printing Pictures Directly FromYour Phone Toprintpicturesdirectlyfromyourphone Press MenuPicturesPictBridge129 Settings and Info ToaccessthesettingsandinfomenuPress MenuPicturesSettingsandInfo Using Bluetooth 131 Turning Bluetooth On and Off BluetoothStatusIndicatorsToturnBluetoothon ToturnBluetoothoff Using the Bluetooth SettingsMenu Bluetooth Settings Device NameToaccesstheBluetoothSettingsmenu Toset aBluetoothnameforyourphone Bluetooth SettingsVisibility Bluetooth Settings Device InfoTodisplayyourphone’sBluetoothaddress Bluetooth Profiles 135 Using Bluetooth PairingBluetooth Devices WaitingforPairingTopairyourphonewithanotherBluetoothdevice PairedDevices Sending All Contacts Using Bluetooth ToaccesstheExchangeFolderExchangeFolder TosendallContacts Sprint Service Features Sprint Service Features Basics Sprint Service Features The Basics UsingVoicemail Setting UpYourVoicemail141 Voicemail Notification NewVoicemail Message AlertsTo call your voicemail Todisplayyour Missed Log UsingOne-TouchMessageAccess UsingAnotherPhonetoAccessMessagesRetrievingYourVoicemail Messages 143 UsingExpertMode Voicemail OptionsVoicemailButtonGuide SettingUpGroupDistributionLists SprintCallbackVoicemail-to-VoicemailMessage 145 Voicemail-to-VoicemailMessageReply Voicemail-to-VoicemailMessageForwardingVoicemail-to-VoicemailReceiptRequest Clearing the Message Icon Voicemail Menu KeyExtendedAbsenceGreeting Press Menu MessagingVoicemailClearIcon Sprint Service Features The Basics Using SMSTextMessaging ComposingSMSTextMessages149 Sprint Service Features The Basics AccessingSMSTextMessages SendingaTextMessage Using the Qwerty KeyboardToreadanSMSTextmessage ToreplytoanSMSTextmessage Using SMSVoice Messaging Using PresetMessagesToaddpresetmessages ActivatingSMSVoice Messaging AccessingSMSVoice Messages ComposingSMSVoice MessagesToreplytoanSMSVoicemessage 153 Using Caller ID ToswitchbacktothefirstcallerResponding to CallWaiting Torespondtoanincomingcallwhileyou’reonacall Making aThree-Way Call 155 Using Call Forwarding ToactivateCallForwardingTodeactivateCallForwarding Sprint Vision 157 SprintVision Applications Sprint Vision Getting StartedWith SprintVision Your User NameFindingYourUserName 159 Press MenuSettings/ToolsSettingsMore...Data Launching a SprintVision ConnectionUpdatingYourUserName SprintVision Home TochangeyourNetGuardsettings Net Guard161 SprintVision Connection Status and Indicators Navigating theWeb SoftkeysScrolling Selecting GoingBackGoingHome Accessing Messaging Using EmailMessageTypes GettingStartedWithEmail Sprint Vision AccessingEmail 167 AccessingSprintInstantMessaging AccessingWirelessChatroomsPress MenuMessagingInstantMessaging AccessingtheDownloadMenus Press MenuMyContent169 SelectinganItemtoDownload DownloadinganItemTodownloadaselecteditem UsingMyContentManager ToaccessMyContentManager171 TodownloadpurchasedcontentfromMyContentManager Using the Browser Menu Exploring theWeb173 OpeningtheBrowserMenu Toopenthebrowsermenu AccessingaBookmark CreatingaBookmarkSelect MyBookmarks 175 DeletingaBookmark GoingtoaSpecificWebsiteReloadingaWebPage Select Goto WebAddress SprintVision FAQs RestartingtheWebBrowserSelect Browser OptionsRestartBrowser HowdoIsigninforthefirsttime? CanIsignoutofdataservices? Whenismydataconnectionactive?Whenismydataconnectiondormant? Sprint Music and Your Player 179 Using SprintMusic Manager GettingSprintMusicManagerLaunchingSprintMusicManager Sprint Music and Your Player OverviewofSprintMusicManager TransferringMusictoYourPhoneTotransfermusictoyourphone MusicandYourPlayer Playing MusiconYour Phone Press MenuMediaPlayer Safety and Warranty Information Important Safety Information Important Safety Information General Precautions Important SafetyInformation185 Maintaining Safe Use of and Access to Your Phone UsingYourPhoneWhileDrivingFollowingSafetyGuidelines UsingYourPhoneNearOtherElectronicDevices RestrictingChildren’sAccesstoYourPhone TurningOffYourPhoneBeforeFlyingTurningOffYourPhoneinDangerousAreas 187 UsingYour PhoneWith a Hearing Aid Device A T3 rating Getting the Best Hearing DeviceExperience WithYour Phone 189 Caring for the Battery ProtectingYourBattery Radio Frequency RF Energy 191 SpecificAbsorptionRatesSARforWirelessPhones Bluetooth QD ID B012917FCCRadioFrequencyEmission FCCNotice 193 Owner’s Record Phone Guide Proprietary Notice Manufacturer’s Warranty Manufacturer’sWarrantyWarranty 195 Manufacturer’sWarranty Warranty Warranty 197 Whatlgwilldo Howtogetwarrantyservice Index Index199 Making Calls 25 Messaging Settings 52 microSD Card 100 Index