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TANDBERG D14049.04 manual Guide

Models: D14049.04

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Video

Communication

Server

ADMINISTRATOR

GUIDE

Version X3.0

July 2008

Introduction

Getting Started

Overview and

System

VCS

Zones and

Call

Bandwidth

Firewall

Applications

Maintenance

Appendices

Status

Configuration

Neighbors

Processing

Control

Traversal

D14049.04

JULY 2008

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Contents

Guide Preamble What’s in this Manual?Introduction Getting StartedDNS Overview and StatusNTP VCS ConfigurationCall Processing Zones and NeighborsBandwidth Control 151 Applications MaintenanceAppendices Copyright 2008, Tandberg Legal NoticesSafety Instructions Safety Instructions and ApprovalsApprovals TANDBERG’s Environmental Policy Environmental IssuesWaste Handling Digital User Guides Environmental Issues Tandberg VCS Overview VCS and the Tandberg Total SolutionVCS Control VCS Base ApplicationsVCS Expressway Dual Network Interfaces Standard Features Optional FeaturesUser Policy FindMe What’s New in this Version? Using this Administrator Guide Administrator GuideCommand Line Interface Typographical conventionsGetting Started Installation Site Preparations InstallationGeneral Installation Precautions Connecting the CablesPowering on the VCS Initial Configuration via Serial Cable Initial ConfigurationUP key Initial Configuration via Front PanelDown key Overview System Administrator AccessSelect Administrator Login Using the Web InterfaceWeb Interface Supported BrowsersGeneral page features Using the Command Line Interface CLI Command Line Interface Supported CharactersTypes of Commands How Command are Shown in this GuideOverview and Status Viewing the Overview Understanding the Overview OverviewSystem Information Status System Ethernet MAC address EthernetSpeed Viewing the IP Status Understanding the IP Status IP StatusViewing the Resource Usage Understanding the Resource Usage Resource UsageStatus System Resource Usage Traversal calls Viewing the Registrations Understanding the Registrations RegistrationsReason Registration HistoryDuration End TimeViewing the Presence Status Pages PresencePublishers Presentities Subscribers Viewing the Calls Understanding the Calls CallsViewing the Call History Understanding the Call History Call HistoryStatus Call History Filter Viewing the Search History Understanding the Search History Search HistoryAbout Searches Status Search HistoryViewing the Local Zone Understanding the Local Zone Local ZoneViewing the Zones Understanding the Zones ZonesStatus Zones Viewing the Links Understanding the Links LinksStatus Links Viewing the Pipes PipesUnderstanding the Pipes Status PipesViewing the Stun Relays Understanding the Stun Relays Stun RelaysViewing the Applications Understanding the Applications ApplicationsStatus Applications Status Warnings Viewing the Warnings Understanding the WarningsViewing the Event Log Understanding the Event Log Event LogEvent Log Color Coding Event Log LevelsEvent Log Format Interpreting the Event LogEvent Message Details FieldEvents and Levels Message Rejected Message ReceivedMessage Sent Registration AcceptedSystem Restore error System Backup errorTLS Negotiation Error User session Login failureViewing the Configuration Log Configuration LogUnderstanding the Configuration Log Types of Configuration EventsSystem Configuration Overview Configuration System AdministrationAbout Administrator Access settings About the System NameXConfiguration Ethernet System Configuration EthernetAbout Ethernet Speed Ethernet speedXConfiguration IP XConfiguration IPProtocol Overview IP ConfigurationXConfiguration IP Route XCommand RouteAdd About IPv4 to IPv6 GatewayingAbout LAN Configuration Overview LAN ConfigurationAbout Dual Network Interfaces IPv4 subnet maskAbout DNS Servers XConfiguration IP DNSAbout the DNS Domain Name XConfiguration NTP Address XConfiguration TimeZone Name System Configuration NTPAbout the NTP Server About the Time ZoneAbout Snmp XConfiguration SnmpExternal Manager XConfiguration ExternalManagerAbout the External Manager AddressAbout Logging LoggingAbout Remote Logging Remote LoggingXConfiguration Log Level Setting the Event Log LevelLog Levels About Event Log LevelsVCS Configuration Overview Endpoint Registration 323XConfiguration H323 Configuring H.323SIP Overview Using the VCS as a SIP RegistrarAbout SIP on the VCS SIP Registration ExpiryUsing the VCS as a SIP Presence Server Using the VCS as a SIP Proxy ServerSIP protocols and ports XConfiguration SIP Configuring SIP Registrations, Protocols and PortsVCS Configuration Protocols SIP Domains Configuring SIP DomainsCancel View/EditXConfiguration Interworking Mode Configuring InterworkingSave SIP interworking mode InterworkingRegistration Control MCU, Gateway and Content Server RegistrationRegistration Overview Endpoint Registration323 Finding a VCS with which to RegisterPreventing automatic registrations H323 Gatekeeper AutoDiscoveryAuthentication Mode AuthenticationConfiguring Authentication Authentication for Local RegistrationsAbout External Registration Credentials Configuring External Registration CredentialsAlias Origin Setting Authentication DatabasesAuthentication using an Ldap Server XConfiguration Ldap XConfiguration Authentication Ldap Configuring Ldap Server settingsConfiguring the Local Database Authentication using a Local DatabaseRegistering Aliases Attempts to Register using an Existing AliasAbout Alias Registration Alias RegistrationAbout Allow and Deny Lists Allow and Deny ListsActivating use of Allow or Deny Lists Removing existing registrationsManaging Entries in the Allow List XCommand AllowListAdd XConfigurationAllowList RegistrationXCommand DenyListAdd XConfigurationDenyList Registration VCS Configuration Registration Deny ListManaging Entries in the Deny List Add Deny List PatternZones and Neighbors Introduction Example Network DiagramAbout your Video Communications Network Local Zone and Subzones Overview Configuring the Local Zone and its SubzonesBandwidth Management Local Zone MatchesVCS Configuration Local Zone Traversal Subzone Configuring the Traversal Subzone PortsTraversal Subzone What are traversal calls?Neighbor Zone About Zones Traversal Client Zone Traversal Server ZoneXCommand DefaultLinksAdd Enum Zone DNS Zone Default ZoneVCS Configuration Zones Adding Zones Configuring ZonesXCommand ZoneAdd XConfiguration Zones ZoneHop count Configuring Zones All TypesMatch1 Match5 Configuring Neighbor Zones Authentication username Configuring Traversal Client ZonesRetry interval Configuring Traversal Server Zones DNS suffix Configuring Enum ZonesConfiguring DNS Zones About Clustering Clustering, Peers and AlternatesCluster Subzone DNS Configuration Administration Accounts IP configurationPrerequisites System NameRegistrations Backup and RestoreSIP Registrations Upgrading toClustering and FindMe Viewing Peers ConfigurationClustering and Presence Enabling the Replication of FindMe InformationNeighboring the Local VCS to a Cluster 100Peer 1...Peer 6 address Dial Plans 101Call Processing 102103 Call Processing DiagramSearch Process Dialing by Address Types 104Dialing by IP Address Dialing by H.323 or SIP URI Dialing by EnumXConfiguration Zones Zone 1..200 HopCount About Hop Counts Configuring Hop Counts105 Hop CountsSearches and Transforms 106Overview of Searches and Transforms Pre-Search TransformsXConfiguration Transform Configuring Pre-Search Transforms107 Zone Searching and Transforming 108Default Settings Configuring Zone Searches and Transforms109 Local ZoneExamples 110Combining Match Types and Priorities Never Query a ZoneFilter Queries to a Zone Without Transforming 111Query a Zone for Original and Transformed Alias 112Query a Zone for Two or More Transformed Aliases 113Authentication Mode On About Call Policy Administrator Policy and AuthenticationAuthentication Mode Off 114Enabling the use of Administrator Policy Administrator PolicyVCS Configuration Call Policy Administrator Policy Mode116 Configuring Administrator Policy via the Web InterfaceUploading a CPL Script 117About CPL XSD files URI Dialing 118H323 119 Configuring Matches for DNS ZonesURI Dialing for Outgoing Calls ProcessXCommand ZoneAdd XConfiguration Zones Zone Adding and Configuring DNS Zones120 AdvancedXConfiguration IP DNS Server Configuring DNS Servers121 URI Dialing for Incoming Calls 122Recommended Configuration Example DNS Record Configuration123 URI Dialing and Firewall TraversalEnum Dialing 124Overview Process Enabling Enum Dialing Enum Dialing for Outgoing Calls 125Example 7.6.5.4.3.2.1.4.4Configuring Transforms for Enum Zones Configuring Matches for Enum ZonesMode of PatternMatch Pattern string Pattern type of Prefix 126127 Configuring Enum ZonesClick Create Zone 128 129 Configuring DNS Naptr RecordsEnum Dialing for Incoming Calls About DNS Domains for EnumXConfiguration Call Services Recommended Configuration for Firewall Traversal130 Unregistered EndpointsXConfiguration Call Services Fallback Alias Overview Configuration Example Usage131 Fallback AliasCall IDs, Serial Numbers and Tags 132Identifying a Particular Call Disconnecting a Call via the Web Interface Disconnecting CallsIssues when Disconnecting SIP Calls 133Bandwidth Control 134Bandwidth Control Overview 135Bandwidth Control on the VCS Example Network Deployment 136 About the Default SubzoneSubzones Specifying the Subzone IP Addresses Subzone Links137 XCommand SubZoneAddCreating a Subzone XConfiguration Zones LocalZone SubZone Configuring a Subzone138 Applying Bandwidth Limitations to Subzones 139Types of Limitations How Different Bandwidth Limitations are ManagedXCommand LinkAdd Default Links140 About Links Creating Links141 XConfiguration Bandwidth LinkEditing Links About Default Links Default LinksPre-Configured Links 142143 XCommand PipeAddAbout Pipes Creating Pipes 144 XConfiguration Bandwidth PipeEditing Pipes Editing an Existing PipeApplying Pipes to Links 145One Pipe, One Link One Pipe, Two or More LinksAbout the Default Call Bandwidth Default Bandwidth and DownspeedingConfiguring Default Call Bandwidth and Downspeeding 146Bandwidth Control Examples 147Example Without a Firewall VCS Control Subzone Configuration VCS Expressway Subzone Configuration148 Example With a FirewallFirewall Traversal 149Firewall Traversal Overview 150About Expressway VCS as a Firewall Traversal Client How does it work?151 Quick Guide to VCS Traversal Client Server ConfigurationVCS Expressway Server Firewall Traversal Protocols and Ports 152Overview Expressway Process Firewall Traversal Protocols SIP Firewall Traversal Protocols153 Call signalingMedia SIP PortsAuthentication and NTP Firewall Traversal and AuthenticationConfiguration Zones Edit Zone, in the Configuration section 154155 Other Issues156 Configuring the VCS as a Traversal ClientAdding a New Traversal Client Zone TraversalClient Create Zone157 Configuring a Traversal Client Zone158 Configuring the VCS as a Traversal ServerAdding a New Traversal Server Zone TraversalServer Create ZoneClient authentication username Configuring a Traversal Server ZoneDemux mode 159XConfiguration Zones LocalZone Traversal H323 Configuring Traversal for Endpoints160 161 Configuring Traversal Server Ports162 Stun Services163 Configuring Stun Services164 FindMe User Policy 165XConfiguration Policy UserPolicy Configuring User Policy Manager166 Enabling FindMe on the VCSManaging FindMe User Accounts 167About User Accounts Creating a New User Account Viewing Existing User Account Settings Changing a User Password168 Deleting a User Account 169Are you sure...? Accessing the FindMe Configuration Using TANDBERG’s FindMe170 About your FindMe User Account171 Configuring your FindMe User AccountOverview Presence Server 172Presence User Agent PUA 173Aggregation of Presence Information Registration refresh periodEnabled Enabling and Disabling Presence ServicesDisabled 174Viewing Presence Status 175Publishers Presentities176 MaintenanceInstalling and Restarting Overview Upgrading Using SCP/PSCP177 Upgrading SoftwareUpgrading via the Web Interface 178Software successfully upgraded Software upgrade in progress179 Restart system180 Downgrade Procedure Impact on features introducedDowngrading Software 181 XConfiguration Option 1..64 KeyOption Keys Overview Adding Options via the CLI182 Maintenance Option KeysAdding Options via the Web Interface Add option keySecurity 183Overview Enabling Security Adding an Administration Account Administration Accounts184 Account Disabled This account can not be used Editing an Administration Account185 Overview Creating a Backup of your VCS Configuration Backup and Restore186 Limitations187 Restoring a Previous Backup188 Error ReportsSystem Snapshot Overview Creating a System SnapshotXCommand Boot Maintenance Restart189 Restarting190 Maintenance ShutdownShutting Down Overview Shutting DownOverview DefaultValuesSet Level Restoring Default ConfigurationXCommand DefaultValuesSet Level 3 must be 191Overview Maximum length of Passwords Password EncryptionCommand Line Interface 192Appendices 193194 Address-switchCPL Reference Overview of CPL on the VCSField 195Subfield 196Otherwise Not-present 197 Rule-switchLocation Reject198 Call Screening of Authenticated UsersCPL Examples Call Screening Based on AliasCall Screening Based on Domain 199Change of Domain Name Dont accept calls from this sourceAddress Address is=DefaultSubZone Block Calls from Default Zone and Default Subzone200 Allow Calls from Locally Registered Endpoints OnlyUsing the address-switch node Restricting Access to a Local GatewayUsing the rule-switch node 201Regular Expression Reference 202Overview Common Regular Expressions Matches 0 or more repetitions of the previous matchPattern Variable Reference 203204 VCS Configuration Protocols H.323VCS Port Reference VCS PortsXConfiguration SIP TCP Port XConfiguration Traversal Server Stun Relay PortXConfiguration SIP TLS Port XConfiguration H323 Gatekeeper CallSignaling PortRange EndXConfiguration SIP TCP Outbound Port End XConfiguration SIP TCP Outbound Port StartXConfiguration Traversal Media Port Start 206207 DNS ConfigurationOverview Microsoft DNS Server Verifying the SRV RecordDownloading the Ldap schemas Ldap Configuration208 About the Ldap DatabasesAdding H.350 Objects 209Securing with TLS Create the Organizational Hierarchy210 Include /etc/openldap/schemas/sipidentity.ldifOpenLDAP # MeetingRoom1 endpoint 211Slapadd -l ldif file 212 Command Reference xConfiguration213 214 Example Configuration Applications Presence Server Mode On215 Example xConfiguration Bandwidth Downspeed Total Mode On Example xConfiguration Bandwidth Downspeed PerCall Mode OnExample xConfiguration Bandwidth Link 1 Node1 Name HQ 216Example xConfiguration Error Reports Mode Off Example xConfiguration Bandwidth Pipe 1 Name 512Kb Asdl217 Example xConfiguration Ethernet 1 IP V4 SubnetMask Example xConfiguration Ethernet 1 IP V4 AddressExample xConfiguration Ethernet 1 Speed Auto Example xConfiguration ExternalManager AddressExample xConfiguration H323 Gatekeeper TimeToLive Example xConfiguration H323 Gatekeeper CallTimeToLive219 220 221 222 223 Example xConfiguration Policy UserPolicy Mode LocalExample Configuration SIP Loop Detect Mode On Example xConfiguration Registration RestrictionPolicy None224 225 226 Example xConfiguration SystemUnit Password password123 Example xConfiguration SystemUnit Name Oslo HQ VCSExample xConfiguration TimeZone Name GMT Example xConfiguration Transform 1 Pattern Behavior Replace228 Example xConfiguration Traversal Server Stun Relay Mode On Example xConfiguration Traversal Server Stun Discovery Port229 Example Traversal Server Stun Relay Port230 231 Example xConfiguration Zones LocalZone Match 1..5 Priority232 233 234 235 Example xConfiguration Zones Zone 1 H323 Mode On236 Example xConfiguration Zones Zone 1 HopCountExample xConfiguration Zones Zone 1 Name UK Sales Office Example xConfiguration Zones Zone 1 Match 1 PriorityExample xConfiguration Zones Zone 1 Neighbor H323 Port 237Example xConfiguration Zones Zone 1 Neighbor SIP Port Example xConfiguration Zones Zone 1 Neighbor Peer 1 Address238 239 Example xConfiguration Zones Zone 1 SIP Mode On240 Example xConfiguration Zones Zone 3 TraversalServer SIP Port241 Example xConfiguration Zones Zone 1 Type Neighbor242 Command Reference xCommandExample xCommand AllowListDelete AllowListId Example xCommand AdminAccountDelete AdminAccountIdExample xCommand boot 243244 Example xCommand DefaultLinksAdd Example xCommand CredentialDelete CredentialIdExample xCommand DefaultValuesSet Level Example xCommand DenyListDelete DenyListIdExample xCommand DomainDelete DomainId Example xCommand DomainAdd DomainName example.comExample xCommand FeedbackDeregister ID 246247 248 Example xCommand LinkDelete LinkIdExample xCommand OptionKeyDelete OptionKeyId Example xCommand OptionKeyAdd Key 1X4757T5-1-60BAD5CD249 Example xCommand RouteDelete RouteId Example xCommand PipeDelete PipeId250 251 Example xCommand SubZoneDelete SubZoneId2Example xCommand ZoneDelete ZoneId Example xCommand TransformDelete TransformId252 253 Example xCommand ZoneList Alias john.smith@example.com254 Command Reference xStatusSystemUnit 255Ethernet 256NTP 257Calls 258259 Registrations 260Zones 261262 263 Links 264Alternates 265SIP 266Stun 267268 269 Bibliography 270Glossary 271Fqdn 272Term Definition Local VCS 273RTP 274VCS 275Contact Information 276