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System Snapshot
TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE
Overview |
| Creating a System Snapshot |
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The system snapshot is used for diagnostic purposes. It is a file that can be sent to your TANDBERG support representative at their request to assist them in troubleshooting issues you may be experiencing.
To create a system snapshot file:
•Maintenance > System Snapshot.
You will be taken to the System Snapshot page.
Create System Snapshot
Clicking on this button will initiate the download of the system snapshot file. You will then be asked whether and where you would like to save the file.
Select a location from which you can easily send the file to your TANDBERG support representative.
Error Reports
You can configure the VCS to automatically send reports to a specified web service each time it experiences application failures such as system crashes. The information contained in these reports can then be used by TANDBERG technical support to diagnose the cause of the failures. This feature is only intended for use at the request of TANDBERG technical support in exceptional situations, and is OFF by default. This feature
cannot be configured via the web interface; it is configured via xConfiguration Error Reports.
Introduction | Getting Started |
| Overview and |
| System |
| VCS |
| Zones and |
| Call |
| Bandwidth |
| Firewall |
| Applications |
| Maintenance |
| Appendices |
| Status |
| Configuration |
| Configuration |
| Neighbors |
| Processing |
| Control |
| Traversal |
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D14049.04 |
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JULY 2008 |
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