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TANDBERG D14049.04 manual 178, Upgrading via the Web Interface

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Upgrading Software

TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE

Upgrading via the Web Interface

To upgrade your software via the web interface:

•Maintenance > Upgrade.

You will be taken to the Upgrade page.

You must restart the system after you ! have uploaded the new software

version and confirmed the upgrade, in order for the installation to complete. Any configuration changes you make between confirming the upgrade and restarting will be lost, so we recommend restarting your system immediately.

Before you start the upgrade, ensure that the software image file for the new

version has been saved in a network location that can be accessed via the web interface. Also ensure that you have the

16-character Release Key readily available (this is not required if you are upgrading to a dot release, e.g. X3.0 to X3.1).

Introduction

Getting Started

Overview and

System

VCS

Zones and

Call

Bandwidth

Status

Configuration

Configuration

Neighbors

Processing

Control

D14049.04

178

JULY 2008

Firewall

Traversal

System Information

This section tells you about the software and hardware that currently make up your system.

Release key

Enter the 16-character Release Key that has been provided to you. This is not required if you are upgrading to a dot release, e.g. X3.0 to X3.1.

If you have cut and pasted the release key, ensure there are no leading or trailing spaces.

Select the software file

Enter the path of the software image file, or click Browse to locate it on the network.

Install Software

Click Install Software. After a few moments you will be taken to the Upgrade Confirmation page. This page will list any warnings of which you need to take note before proceeding with the upgrade.

Abort Upgrade

Click here to cancel the upgrade and return to the Upgrade page.

Continue with Upgrade

Check the details and click Continue with Upgrade to proceed.

Applications Maintenance Appendices

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TANDBERG D14049.04 manual 178, Upgrading via the Web Interface

Contents

Guide Introduction What’s in this Manual?Preamble Getting StartedOverview and Status DNSVCS Configuration NTPZones and Neighbors Call ProcessingBandwidth Control 151 Maintenance ApplicationsAppendices Legal Notices Copyright 2008, TandbergSafety Instructions Safety Instructions and ApprovalsApprovals TANDBERG’s Environmental Policy Environmental IssuesWaste Handling Digital User Guides Environmental Issues Overview VCS and the Tandberg Total Solution Tandberg VCSVCS Control VCS Base ApplicationsVCS Expressway Dual Network Interfaces Standard Features Optional FeaturesUser Policy FindMe What’s New in this Version? Command Line Interface Administrator GuideUsing this Administrator Guide Typographical conventionsGetting Started General Installation Precautions InstallationInstallation Site Preparations Connecting the CablesInitial Configuration Powering on the VCS Initial Configuration via Serial CableUP key Initial Configuration via Front PanelDown key System Administrator Access OverviewWeb Interface Using the Web InterfaceSelect Administrator Login Supported BrowsersGeneral page features Types of Commands Command Line Interface Supported CharactersUsing the Command Line Interface CLI How Command are Shown in this GuideOverview and Status Overview Viewing the Overview Understanding the OverviewSystem Information Status System Ethernet MAC address EthernetSpeed IP Status Viewing the IP Status Understanding the IP StatusViewing the Resource Usage Understanding the Resource Usage Resource UsageStatus System Resource Usage Traversal calls Registrations Viewing the Registrations Understanding the RegistrationsDuration Registration HistoryReason End TimeViewing the Presence Status Pages PresencePublishers Presentities Subscribers Calls Viewing the Calls Understanding the CallsViewing the Call History Understanding the Call History Call HistoryStatus Call History Filter About Searches Search HistoryViewing the Search History Understanding the Search History Status Search HistoryLocal Zone Viewing the Local Zone Understanding the Local ZoneViewing the Zones Understanding the Zones ZonesStatus Zones Viewing the Links Understanding the Links LinksStatus Links Understanding the Pipes PipesViewing the Pipes Status PipesStun Relays Viewing the Stun Relays Understanding the Stun RelaysViewing the Applications Understanding the Applications ApplicationsStatus Applications Viewing the Warnings Understanding the Warnings Status WarningsEvent Log Color Coding Event LogViewing the Event Log Understanding the Event Log Event Log LevelsInterpreting the Event Log Event Log FormatMessage Details Field EventEvents and Levels Message Sent Message ReceivedMessage Rejected Registration AcceptedTLS Negotiation Error System Backup errorSystem Restore error User session Login failureUnderstanding the Configuration Log Configuration LogViewing the Configuration Log Types of Configuration EventsSystem Configuration About Administrator Access settings System AdministrationOverview Configuration About the System NameAbout Ethernet Speed System Configuration EthernetXConfiguration Ethernet Ethernet speedXConfiguration IP Route XCommand RouteAdd Overview IP ConfigurationXConfiguration IP XConfiguration IPProtocol About IPv4 to IPv6 GatewayingAbout Dual Network Interfaces Overview LAN ConfigurationAbout LAN Configuration IPv4 subnet maskAbout DNS Servers XConfiguration IP DNSAbout the DNS Domain Name About the NTP Server System Configuration NTPXConfiguration NTP Address XConfiguration TimeZone Name About the Time ZoneXConfiguration Snmp About SnmpAbout the External Manager XConfiguration ExternalManagerExternal Manager AddressAbout Remote Logging LoggingAbout Logging Remote LoggingLog Levels Setting the Event Log LevelXConfiguration Log Level About Event Log LevelsVCS Configuration 323 Overview Endpoint RegistrationConfiguring H.323 XConfiguration H323About SIP on the VCS Using the VCS as a SIP RegistrarSIP Overview SIP Registration ExpiryUsing the VCS as a SIP Presence Server Using the VCS as a SIP Proxy ServerSIP protocols and ports Configuring SIP Registrations, Protocols and Ports XConfiguration SIPCancel Configuring SIP DomainsVCS Configuration Protocols SIP Domains View/EditSave SIP interworking mode Configuring InterworkingXConfiguration Interworking Mode InterworkingRegistration Overview MCU, Gateway and Content Server RegistrationRegistration Control Endpoint RegistrationPreventing automatic registrations Finding a VCS with which to Register323 H323 Gatekeeper AutoDiscoveryConfiguring Authentication AuthenticationAuthentication Mode Authentication for Local RegistrationsConfiguring External Registration Credentials About External Registration CredentialsAlias Origin Setting Authentication DatabasesAuthentication using an Ldap Server Configuring Ldap Server settings XConfiguration Ldap XConfiguration Authentication LdapAuthentication using a Local Database Configuring the Local DatabaseAbout Alias Registration Attempts to Register using an Existing AliasRegistering Aliases Alias RegistrationActivating use of Allow or Deny Lists Allow and Deny ListsAbout Allow and Deny Lists Removing existing registrationsXCommand AllowListAdd XConfigurationAllowList Registration Managing Entries in the Allow ListManaging Entries in the Deny List VCS Configuration Registration Deny ListXCommand DenyListAdd XConfigurationDenyList Registration Add Deny List PatternZones and Neighbors Introduction Example Network DiagramAbout your Video Communications Network Bandwidth Management Overview Configuring the Local Zone and its SubzonesLocal Zone and Subzones Local Zone MatchesTraversal Subzone Configuring the Traversal Subzone PortsVCS Configuration Local Zone Traversal Subzone What are traversal calls?About Zones Traversal Client Zone Traversal Server Zone Neighbor ZoneEnum Zone DNS Zone Default Zone XCommand DefaultLinksAddXCommand ZoneAdd Adding Zones Configuring ZonesVCS Configuration Zones XConfiguration Zones ZoneHop count Configuring Zones All TypesMatch1 Match5 Configuring Neighbor Zones Authentication username Configuring Traversal Client ZonesRetry interval Configuring Traversal Server Zones Configuring Enum Zones DNS suffixConfiguring DNS Zones About Clustering Clustering, Peers and AlternatesCluster Subzone Prerequisites Administration Accounts IP configurationDNS Configuration System NameSIP Registrations Backup and RestoreRegistrations Upgrading toClustering and Presence ConfigurationClustering and FindMe Viewing Peers Enabling the Replication of FindMe InformationNeighboring the Local VCS to a Cluster 100Peer 1...Peer 6 address 101 Dial Plans102 Call Processing103 Call Processing DiagramSearch Process Dialing by IP Address Dialing by H.323 or SIP URI 104Dialing by Address Types Dialing by Enum105 About Hop Counts Configuring Hop CountsXConfiguration Zones Zone 1..200 HopCount Hop CountsOverview of Searches and Transforms 106Searches and Transforms Pre-Search TransformsXConfiguration Transform Configuring Pre-Search Transforms107 108 Zone Searching and Transforming109 Configuring Zone Searches and TransformsDefault Settings Local ZoneCombining Match Types and Priorities 110Examples Never Query a Zone111 Filter Queries to a Zone Without Transforming112 Query a Zone for Original and Transformed Alias113 Query a Zone for Two or More Transformed AliasesAuthentication Mode Off About Call Policy Administrator Policy and AuthenticationAuthentication Mode On 114VCS Configuration Call Policy Administrator PolicyEnabling the use of Administrator Policy Administrator Policy ModeConfiguring Administrator Policy via the Web Interface 116Uploading a CPL Script 117About CPL XSD files URI Dialing 118H323 URI Dialing for Outgoing Calls Configuring Matches for DNS Zones119 Process120 Adding and Configuring DNS ZonesXCommand ZoneAdd XConfiguration Zones Zone AdvancedXConfiguration IP DNS Server Configuring DNS Servers121 122 URI Dialing for Incoming Calls123 Example DNS Record ConfigurationRecommended Configuration URI Dialing and Firewall TraversalEnum Dialing 124Overview Process Enabling Enum Dialing Example 125Enum Dialing for Outgoing Calls 7.6.5.4.3.2.1.4.4Mode of PatternMatch Pattern string Pattern type of Prefix Configuring Matches for Enum ZonesConfiguring Transforms for Enum Zones 126127 Configuring Enum ZonesClick Create Zone 128 Enum Dialing for Incoming Calls Configuring DNS Naptr Records129 About DNS Domains for Enum130 Recommended Configuration for Firewall TraversalXConfiguration Call Services Unregistered Endpoints131 Overview Configuration Example UsageXConfiguration Call Services Fallback Alias Fallback AliasCall IDs, Serial Numbers and Tags 132Identifying a Particular Call Issues when Disconnecting SIP Calls Disconnecting CallsDisconnecting a Call via the Web Interface 133134 Bandwidth ControlBandwidth Control Overview 135Bandwidth Control on the VCS Example Network Deployment Subzones About the Default Subzone136 Specifying the Subzone IP Addresses Subzone Links137 XCommand SubZoneAddCreating a Subzone XConfiguration Zones LocalZone SubZone Configuring a Subzone138 Types of Limitations 139Applying Bandwidth Limitations to Subzones How Different Bandwidth Limitations are Managed140 Default LinksXCommand LinkAdd About Links Creating Links141 XConfiguration Bandwidth LinkEditing Links Pre-Configured Links Default LinksAbout Default Links 142143 XCommand PipeAddAbout Pipes Creating Pipes Editing Pipes XConfiguration Bandwidth Pipe144 Editing an Existing PipeOne Pipe, One Link 145Applying Pipes to Links One Pipe, Two or More LinksConfiguring Default Call Bandwidth and Downspeeding Default Bandwidth and DownspeedingAbout the Default Call Bandwidth 146Bandwidth Control Examples 147Example Without a Firewall 148 VCS Expressway Subzone ConfigurationVCS Control Subzone Configuration Example With a Firewall149 Firewall TraversalAbout Expressway VCS as a Firewall Traversal Client 150Firewall Traversal Overview How does it work?151 Quick Guide to VCS Traversal Client Server ConfigurationVCS Expressway Server Overview Expressway Process Firewall Traversal Protocols 152Firewall Traversal Protocols and Ports SIP Firewall Traversal ProtocolsMedia Call signaling153 SIP PortsConfiguration Zones Edit Zone, in the Configuration section Firewall Traversal and AuthenticationAuthentication and NTP 154Other Issues 155Adding a New Traversal Client Zone Configuring the VCS as a Traversal Client156 TraversalClient Create ZoneConfiguring a Traversal Client Zone 157Adding a New Traversal Server Zone Configuring the VCS as a Traversal Server158 TraversalServer Create ZoneDemux mode Configuring a Traversal Server ZoneClient authentication username 159XConfiguration Zones LocalZone Traversal H323 Configuring Traversal for Endpoints160 Configuring Traversal Server Ports 161Stun Services 162Configuring Stun Services 163164 165 FindMe User Policy166 Configuring User Policy ManagerXConfiguration Policy UserPolicy Enabling FindMe on the VCSManaging FindMe User Accounts 167About User Accounts Creating a New User Account Viewing Existing User Account Settings Changing a User Password168 Deleting a User Account 169Are you sure...? 170 Using TANDBERG’s FindMeAccessing the FindMe Configuration About your FindMe User AccountConfiguring your FindMe User Account 171172 Overview Presence ServerAggregation of Presence Information 173Presence User Agent PUA Registration refresh periodDisabled Enabling and Disabling Presence ServicesEnabled 174Publishers 175Viewing Presence Status PresentitiesMaintenance 176177 Overview Upgrading Using SCP/PSCPInstalling and Restarting Upgrading Software178 Upgrading via the Web Interface179 Software upgrade in progressSoftware successfully upgraded Restart system180 Downgrade Procedure Impact on features introducedDowngrading Software Option Keys XConfiguration Option 1..64 Key181 Overview Adding Options via the CLIAdding Options via the Web Interface Maintenance Option Keys182 Add option keySecurity 183Overview Enabling Security Adding an Administration Account Administration Accounts184 Account Disabled This account can not be used Editing an Administration Account185 186 Backup and RestoreOverview Creating a Backup of your VCS Configuration LimitationsRestoring a Previous Backup 187System Snapshot Error Reports188 Overview Creating a System Snapshot189 Maintenance RestartXCommand Boot RestartingShutting Down Maintenance Shutdown190 Overview Shutting DownXCommand DefaultValuesSet Level 3 must be Restoring Default ConfigurationOverview DefaultValuesSet Level 191Command Line Interface Password EncryptionOverview Maximum length of Passwords 192193 AppendicesCPL Reference Address-switch194 Overview of CPL on the VCS195 FieldSubfield 196Otherwise Not-present Location Rule-switch197 RejectCPL Examples Call Screening of Authenticated Users198 Call Screening Based on AliasChange of Domain Name 199Call Screening Based on Domain Dont accept calls from this source200 Block Calls from Default Zone and Default SubzoneAddress Address is=DefaultSubZone Allow Calls from Locally Registered Endpoints OnlyUsing the rule-switch node Restricting Access to a Local GatewayUsing the address-switch node 201Overview Common Regular Expressions 202Regular Expression Reference Matches 0 or more repetitions of the previous match203 Pattern Variable ReferenceVCS Port Reference VCS Configuration Protocols H.323204 VCS PortsXConfiguration SIP TLS Port XConfiguration Traversal Server Stun Relay PortXConfiguration SIP TCP Port XConfiguration H323 Gatekeeper CallSignaling PortRange EndXConfiguration Traversal Media Port Start XConfiguration SIP TCP Outbound Port StartXConfiguration SIP TCP Outbound Port End 206Overview Microsoft DNS Server DNS Configuration207 Verifying the SRV Record208 Ldap ConfigurationDownloading the Ldap schemas About the Ldap DatabasesSecuring with TLS 209Adding H.350 Objects Create the Organizational Hierarchy210 Include /etc/openldap/schemas/sipidentity.ldifOpenLDAP # MeetingRoom1 endpoint 211Slapadd -l ldif file Command Reference xConfiguration 212213 Example Configuration Applications Presence Server Mode On 214215 Example xConfiguration Bandwidth Link 1 Node1 Name HQ Example xConfiguration Bandwidth Downspeed PerCall Mode OnExample xConfiguration Bandwidth Downspeed Total Mode On 216Example xConfiguration Error Reports Mode Off Example xConfiguration Bandwidth Pipe 1 Name 512Kb Asdl217 Example xConfiguration Ethernet 1 Speed Auto Example xConfiguration Ethernet 1 IP V4 AddressExample xConfiguration Ethernet 1 IP V4 SubnetMask Example xConfiguration ExternalManager AddressExample xConfiguration H323 Gatekeeper TimeToLive Example xConfiguration H323 Gatekeeper CallTimeToLive219 220 221 222 Example xConfiguration Policy UserPolicy Mode Local 223Example Configuration SIP Loop Detect Mode On Example xConfiguration Registration RestrictionPolicy None224 225 226 Example xConfiguration TimeZone Name GMT Example xConfiguration SystemUnit Name Oslo HQ VCSExample xConfiguration SystemUnit Password password123 Example xConfiguration Transform 1 Pattern Behavior Replace228 229 Example xConfiguration Traversal Server Stun Discovery PortExample xConfiguration Traversal Server Stun Relay Mode On Example Traversal Server Stun Relay Port230 Example xConfiguration Zones LocalZone Match 1..5 Priority 231232 233 234 Example xConfiguration Zones Zone 1 H323 Mode On 235Example xConfiguration Zones Zone 1 HopCount 236Example xConfiguration Zones Zone 1 Neighbor H323 Port Example xConfiguration Zones Zone 1 Match 1 PriorityExample xConfiguration Zones Zone 1 Name UK Sales Office 237Example xConfiguration Zones Zone 1 Neighbor SIP Port Example xConfiguration Zones Zone 1 Neighbor Peer 1 Address238 Example xConfiguration Zones Zone 1 SIP Mode On 239Example xConfiguration Zones Zone 3 TraversalServer SIP Port 240Example xConfiguration Zones Zone 1 Type Neighbor 241Command Reference xCommand 242Example xCommand boot Example xCommand AdminAccountDelete AdminAccountIdExample xCommand AllowListDelete AllowListId 243244 Example xCommand DefaultValuesSet Level Example xCommand CredentialDelete CredentialIdExample xCommand DefaultLinksAdd Example xCommand DenyListDelete DenyListIdExample xCommand FeedbackDeregister ID Example xCommand DomainAdd DomainName example.comExample xCommand DomainDelete DomainId 246247 Example xCommand LinkDelete LinkId 248Example xCommand OptionKeyDelete OptionKeyId Example xCommand OptionKeyAdd Key 1X4757T5-1-60BAD5CD249 Example xCommand RouteDelete RouteId Example xCommand PipeDelete PipeId250 Example xCommand SubZoneDelete SubZoneId2 251Example xCommand ZoneDelete ZoneId Example xCommand TransformDelete TransformId252 Example xCommand ZoneList Alias john.smith@example.com 253Command Reference xStatus 254255 SystemUnit256 Ethernet257 NTP258 Calls259 260 Registrations261 Zones262 263 264 Links265 Alternates266 SIP267 Stun268 269 270 Bibliography271 Glossary272 Fqdn273 Term Definition Local VCS274 RTP275 VCS276 Contact Information