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FindMe™ (User Policy)
TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE
Overview
What is FindMe?
FindMe is a form of User Policy, which is the set of rules that determines what happens to a call for a particular user or group when it is received by the TANDBERG VCS.
The FindMe feature lets you assign a single “FindMe” name to individuals or groups in your enterprise. Users can determine which devices will be called when their FindMe name is dialed, and can also specify what happens if those devices are busy or go unanswered.
The FindMe feature means that potential callers can be given a single FindMe Alias on which they can contact an individual or group in your enterprise - callers won’t have to know details of all the devices on which that person or group might be available.
To enable this feature you must purchase and install the appropriate option key. Contact your TANDBERG representative for information.
How are Devices Specified?
When configuring their FindMe account, users are asked to specify the devices to which calls to their FindMe name will be routed.
It is possible to specify aliases and even other FindMe names as one or more of the devices. However, care must be taken in these situations to avoid circular configurations.
For this reason, we recommend that users specify the physical devices they wish to ring when their FindMe name is called, by entering the alias with which that device has registered.
Process Overview
When the VCS receives a call for a particular alias, it checks to see whether User Policy has been enabled. If so, the VCS queries the User Policy Manager to see whether that alias is listed as a FindMe name. If so, the call is forwarded to the aliases according to configuration for that FindMe alias.
If User Policy has not been enabled, or the alias is not present in the User Policy Manager, the VCS will continue to search for the alias in the usual manner, i.e. first locally and then sending the request out to neighbors.
User Policy is invoked after any Administrator Policy configured on the VCS has been applied. See the Call Processing Diagram for more information.
Who Must do What Before FindMe™ Can Be Used?
FindMe™ is an optional feature on the VCS, and you must install the appropriate option key before it can be used. Contact your TANDBERG representative for more information.
The following steps are required for the use of FindMe once the option has been installed:
1.The VCS administrator enables and configures User Policy.
2.The VCS administrator creates a user account for each user or group who require a FindMe name.
3.The owner of the FindMe name configures their account settings.
Recommendations When Deploying FindMe
•The FindMe name should be in the form of a URI, and should be the individual’s primary URI.
•Endpoints should not register with an alias that is the same as an existing FindMe name. You can prevent this by including all FindMe names on the Deny List.
Example
Users at Example Corp. have a FindMe name in the format john.smith@example.com. Each of the user’s endpoints are registered with a slightly different alias that identifies its physical location. For example their office endpoint is registered with an alias in the format john.smith.office@example.com and their home endpoint as john.smith.home@example.com. Both of these endpoints are included in the list of devices to ring when the FindMe name is dialed. The alias john.smith@example. com is added to the Deny List, to prevent an individual endpoint registering with that alias.
FindMe is supported by clustering. For specific
information about how FindMe information is managed
across Peers in a cluster, refer to the section Clustering and FindMe.
User Policy Manager
The User Policy Manager is the application that manages the FindMe user accounts.
The VCS has its own local User Policy Manager. However, it also provides the ability to use a User Policy Manager on a remote system; this feature is intended for future third party integration.
Introduction | Getting Started |
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| Applications |
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