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Using TANDBERG’s FindMe™
TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE
About your FindMe User Account
About FindMe™
The FindMe feature allows you as an individual or part of a group to have a single name on which you can always be called, and you chose where calls to that name will be routed. You can also determine what happens if your first choices are either busy or unanswered after a certain period of time.
For example, you could set up your individual FindMe name so that it will call you on your desktop endpoint first. If there’s no answer after 10 seconds it will divert the call to your mobile phone, and if your desktop phone is busy it will divert the call to your colleague’s desktop videophone.
Alternatively, you could have a single FindMe name for your team, and set it up so that all the team member’s desktop videophones will ring when anyone calls the FindMe name.
FindMe User Accounts
Each FindMe name has an associated user account. Your FindMe user account is set up by your system administrator. Once this has been done, you can log in to your account via a web interface and configure it with details of the device(s) on which you want to be contacted:
•when a call is first placed to your FindMe name
•if any or all of your first choice of devices are busy
•if all of your first choice of devices are unanswered
You can update these details as often as you wish.
Individual versus Group FindMe
There are two types of FindMe names: individual and group.
The only difference between the two is what happens if one of the devices in the initial list is busy.
For individuals, it is assumed that you will only be able to take calls on one device at a time, therefore if any devices in your Primary list are busy, the call will immediately divert to the device(s) in your Busy list.
For groups, it is assumed that more than one person is available to take calls, so the call will only divert to the device(s) in the Busy list if all devices in the Primary list are engaged.
Accessing the FindMe Configuration Page
To configure your FindMe user account, log in via a web browser as described below:
Go to the FindMe link provided to you by your
system administrator.
This will take you to the Login page.
Select User Login.
Enter the Username and Password provided
to you by your System Administrator.
Select Login.
You will be taken to the FindMe page. From
here you can configure your FindMe options as either an individual or a group.
Introduction | Getting Started |
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