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TANDBERG D14049.04 manual 276, Contact Information

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TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE

EUROPEAN HEADQUARTERS

Philip Pedersens vei 20, 1366 Lysaker, Norway

Telephone: +47 67 125 125

Fax: +47 67 125 234

Video: +47 67 126 126

E-mail: tandberg@tandberg.com

U.S. HEADQUARTERS

1212 Avenue of the Americas 24th Floor, New York, NY 10036

Telephone: +1 212 692 6500

Fax: +1 212 692 6501

Video: +1 212 692 6535

E-mail: tandberg@tandberg.com

Introduction

Getting Started

Overview and

System

VCS

Zones and

Call

Bandwidth

Firewall

Applications

Maintenance

Appendices

Status

Configuration

Neighbors

Processing

Control

Traversal

D14049.04

276

JULY 2008

Page 276

Image 276

TANDBERG D14049.04 manual 276, Contact Information

Contents

Guide What’s in this Manual? PreambleIntroduction Getting StartedOverview and Status DNSVCS Configuration NTPZones and Neighbors Call ProcessingBandwidth Control 151 Maintenance ApplicationsAppendices Legal Notices Copyright 2008, TandbergSafety Instructions and Approvals Safety InstructionsApprovals Environmental Issues TANDBERG’s Environmental PolicyWaste Handling Digital User Guides Environmental Issues Overview VCS and the Tandberg Total Solution Tandberg VCSVCS Base Applications VCS ControlVCS Expressway Standard Features Optional Features Dual Network InterfacesUser Policy FindMe What’s New in this Version? Administrator Guide Using this Administrator GuideCommand Line Interface Typographical conventionsGetting Started Installation Installation Site PreparationsGeneral Installation Precautions Connecting the CablesInitial Configuration Powering on the VCS Initial Configuration via Serial CableInitial Configuration via Front Panel UP keyDown key System Administrator Access OverviewUsing the Web Interface Select Administrator LoginWeb Interface Supported BrowsersGeneral page features Command Line Interface Supported Characters Using the Command Line Interface CLITypes of Commands How Command are Shown in this GuideOverview and Status Overview Viewing the Overview Understanding the OverviewSystem Information Ethernet Status System Ethernet MAC addressSpeed IP Status Viewing the IP Status Understanding the IP StatusResource Usage Viewing the Resource Usage Understanding the Resource UsageStatus System Resource Usage Traversal calls Registrations Viewing the Registrations Understanding the RegistrationsRegistration History ReasonDuration End TimePresence Viewing the Presence Status PagesPublishers Presentities Subscribers Calls Viewing the Calls Understanding the CallsCall History Viewing the Call History Understanding the Call HistoryStatus Call History Filter Search History Viewing the Search History Understanding the Search HistoryAbout Searches Status Search HistoryLocal Zone Viewing the Local Zone Understanding the Local ZoneZones Viewing the Zones Understanding the ZonesStatus Zones Links Viewing the Links Understanding the LinksStatus Links Pipes Viewing the PipesUnderstanding the Pipes Status PipesStun Relays Viewing the Stun Relays Understanding the Stun RelaysApplications Viewing the Applications Understanding the ApplicationsStatus Applications Viewing the Warnings Understanding the Warnings Status WarningsEvent Log Viewing the Event Log Understanding the Event LogEvent Log Color Coding Event Log LevelsInterpreting the Event Log Event Log FormatMessage Details Field EventEvents and Levels Message Received Message RejectedMessage Sent Registration AcceptedSystem Backup error System Restore errorTLS Negotiation Error User session Login failureConfiguration Log Viewing the Configuration LogUnderstanding the Configuration Log Types of Configuration EventsSystem Configuration System Administration Overview ConfigurationAbout Administrator Access settings About the System NameSystem Configuration Ethernet XConfiguration EthernetAbout Ethernet Speed Ethernet speedOverview IP Configuration XConfiguration IP XConfiguration IPProtocolXConfiguration IP Route XCommand RouteAdd About IPv4 to IPv6 GatewayingOverview LAN Configuration About LAN ConfigurationAbout Dual Network Interfaces IPv4 subnet maskXConfiguration IP DNS About DNS ServersAbout the DNS Domain Name System Configuration NTP XConfiguration NTP Address XConfiguration TimeZone NameAbout the NTP Server About the Time ZoneXConfiguration Snmp About SnmpXConfiguration ExternalManager External ManagerAbout the External Manager AddressLogging About LoggingAbout Remote Logging Remote LoggingSetting the Event Log Level XConfiguration Log LevelLog Levels About Event Log LevelsVCS Configuration 323 Overview Endpoint RegistrationConfiguring H.323 XConfiguration H323Using the VCS as a SIP Registrar SIP OverviewAbout SIP on the VCS SIP Registration ExpiryUsing the VCS as a SIP Proxy Server Using the VCS as a SIP Presence ServerSIP protocols and ports Configuring SIP Registrations, Protocols and Ports XConfiguration SIPConfiguring SIP Domains VCS Configuration Protocols SIP DomainsCancel View/EditConfiguring Interworking XConfiguration Interworking ModeSave SIP interworking mode InterworkingMCU, Gateway and Content Server Registration Registration ControlRegistration Overview Endpoint RegistrationFinding a VCS with which to Register 323Preventing automatic registrations H323 Gatekeeper AutoDiscoveryAuthentication Authentication ModeConfiguring Authentication Authentication for Local RegistrationsConfiguring External Registration Credentials About External Registration CredentialsAuthentication Databases Alias Origin SettingAuthentication using an Ldap Server Configuring Ldap Server settings XConfiguration Ldap XConfiguration Authentication LdapAuthentication using a Local Database Configuring the Local DatabaseAttempts to Register using an Existing Alias Registering AliasesAbout Alias Registration Alias RegistrationAllow and Deny Lists About Allow and Deny ListsActivating use of Allow or Deny Lists Removing existing registrationsXCommand AllowListAdd XConfigurationAllowList Registration Managing Entries in the Allow ListVCS Configuration Registration Deny List XCommand DenyListAdd XConfigurationDenyList RegistrationManaging Entries in the Deny List Add Deny List PatternZones and Neighbors Example Network Diagram IntroductionAbout your Video Communications Network Overview Configuring the Local Zone and its Subzones Local Zone and SubzonesBandwidth Management Local Zone MatchesConfiguring the Traversal Subzone Ports VCS Configuration Local Zone Traversal SubzoneTraversal Subzone What are traversal calls?About Zones Traversal Client Zone Traversal Server Zone Neighbor ZoneEnum Zone DNS Zone Default Zone XCommand DefaultLinksAddAdding Zones Configuring Zones VCS Configuration ZonesXCommand ZoneAdd XConfiguration Zones ZoneConfiguring Zones All Types Hop countMatch1 Match5 Configuring Neighbor Zones Configuring Traversal Client Zones Authentication usernameRetry interval Configuring Traversal Server Zones Configuring Enum Zones DNS suffixConfiguring DNS Zones Clustering, Peers and Alternates About ClusteringCluster Subzone Administration Accounts IP configuration DNS ConfigurationPrerequisites System NameBackup and Restore RegistrationsSIP Registrations Upgrading toConfiguration Clustering and FindMe Viewing PeersClustering and Presence Enabling the Replication of FindMe Information100 Neighboring the Local VCS to a ClusterPeer 1...Peer 6 address 101 Dial Plans102 Call ProcessingCall Processing Diagram 103Search Process 104 Dialing by Address TypesDialing by IP Address Dialing by H.323 or SIP URI Dialing by EnumAbout Hop Counts Configuring Hop Counts XConfiguration Zones Zone 1..200 HopCount105 Hop Counts106 Searches and TransformsOverview of Searches and Transforms Pre-Search TransformsConfiguring Pre-Search Transforms XConfiguration Transform107 108 Zone Searching and TransformingConfiguring Zone Searches and Transforms Default Settings109 Local Zone110 ExamplesCombining Match Types and Priorities Never Query a Zone111 Filter Queries to a Zone Without Transforming112 Query a Zone for Original and Transformed Alias113 Query a Zone for Two or More Transformed AliasesAbout Call Policy Administrator Policy and Authentication Authentication Mode OnAuthentication Mode Off 114Administrator Policy Enabling the use of Administrator PolicyVCS Configuration Call Policy Administrator Policy ModeConfiguring Administrator Policy via the Web Interface 116117 Uploading a CPL ScriptAbout CPL XSD files 118 URI DialingH323 Configuring Matches for DNS Zones 119URI Dialing for Outgoing Calls ProcessAdding and Configuring DNS Zones XCommand ZoneAdd XConfiguration Zones Zone120 AdvancedConfiguring DNS Servers XConfiguration IP DNS Server121 122 URI Dialing for Incoming CallsExample DNS Record Configuration Recommended Configuration123 URI Dialing and Firewall Traversal124 Enum DialingOverview Process Enabling Enum Dialing 125 Enum Dialing for Outgoing CallsExample 7.6.5.4.3.2.1.4.4Configuring Matches for Enum Zones Configuring Transforms for Enum ZonesMode of PatternMatch Pattern string Pattern type of Prefix 126Configuring Enum Zones 127Click Create Zone 128 Configuring DNS Naptr Records 129Enum Dialing for Incoming Calls About DNS Domains for EnumRecommended Configuration for Firewall Traversal XConfiguration Call Services130 Unregistered EndpointsOverview Configuration Example Usage XConfiguration Call Services Fallback Alias131 Fallback Alias132 Call IDs, Serial Numbers and TagsIdentifying a Particular Call Disconnecting Calls Disconnecting a Call via the Web InterfaceIssues when Disconnecting SIP Calls 133134 Bandwidth Control135 Bandwidth Control OverviewBandwidth Control on the VCS Example Network Deployment About the Default Subzone 136Subzones Specifying the Subzone IP Addresses Subzone LinksXCommand SubZoneAdd 137Creating a Subzone Configuring a Subzone XConfiguration Zones LocalZone SubZone138 139 Applying Bandwidth Limitations to SubzonesTypes of Limitations How Different Bandwidth Limitations are ManagedDefault Links XCommand LinkAdd140 About Links Creating LinksXConfiguration Bandwidth Link 141Editing Links Default Links About Default LinksPre-Configured Links 142XCommand PipeAdd 143About Pipes Creating Pipes XConfiguration Bandwidth Pipe 144Editing Pipes Editing an Existing Pipe145 Applying Pipes to LinksOne Pipe, One Link One Pipe, Two or More LinksDefault Bandwidth and Downspeeding About the Default Call BandwidthConfiguring Default Call Bandwidth and Downspeeding 146147 Bandwidth Control ExamplesExample Without a Firewall VCS Expressway Subzone Configuration VCS Control Subzone Configuration148 Example With a Firewall149 Firewall Traversal150 Firewall Traversal OverviewAbout Expressway VCS as a Firewall Traversal Client How does it work?Quick Guide to VCS Traversal Client Server Configuration 151VCS Expressway Server 152 Firewall Traversal Protocols and PortsOverview Expressway Process Firewall Traversal Protocols SIP Firewall Traversal ProtocolsCall signaling 153Media SIP PortsFirewall Traversal and Authentication Authentication and NTPConfiguration Zones Edit Zone, in the Configuration section 154Other Issues 155Configuring the VCS as a Traversal Client 156Adding a New Traversal Client Zone TraversalClient Create ZoneConfiguring a Traversal Client Zone 157Configuring the VCS as a Traversal Server 158Adding a New Traversal Server Zone TraversalServer Create ZoneConfiguring a Traversal Server Zone Client authentication usernameDemux mode 159Configuring Traversal for Endpoints XConfiguration Zones LocalZone Traversal H323160 Configuring Traversal Server Ports 161Stun Services 162Configuring Stun Services 163164 165 FindMe User PolicyConfiguring User Policy Manager XConfiguration Policy UserPolicy166 Enabling FindMe on the VCS167 Managing FindMe User AccountsAbout User Accounts Creating a New User Account Changing a User Password Viewing Existing User Account Settings168 169 Deleting a User AccountAre you sure...? Using TANDBERG’s FindMe Accessing the FindMe Configuration170 About your FindMe User AccountConfiguring your FindMe User Account 171172 Overview Presence Server173 Presence User Agent PUAAggregation of Presence Information Registration refresh periodEnabling and Disabling Presence Services EnabledDisabled 174175 Viewing Presence StatusPublishers PresentitiesMaintenance 176Overview Upgrading Using SCP/PSCP Installing and Restarting177 Upgrading Software178 Upgrading via the Web InterfaceSoftware upgrade in progress Software successfully upgraded179 Restart systemDowngrade Procedure Impact on features introduced 180Downgrading Software XConfiguration Option 1..64 Key 181Option Keys Overview Adding Options via the CLIMaintenance Option Keys 182Adding Options via the Web Interface Add option key183 SecurityOverview Enabling Security Administration Accounts Adding an Administration Account184 Editing an Administration Account Account Disabled This account can not be used185 Backup and Restore Overview Creating a Backup of your VCS Configuration186 LimitationsRestoring a Previous Backup 187Error Reports 188System Snapshot Overview Creating a System SnapshotMaintenance Restart XCommand Boot189 RestartingMaintenance Shutdown 190Shutting Down Overview Shutting DownRestoring Default Configuration Overview DefaultValuesSet LevelXCommand DefaultValuesSet Level 3 must be 191Password Encryption Overview Maximum length of PasswordsCommand Line Interface 192193 AppendicesAddress-switch 194CPL Reference Overview of CPL on the VCS195 Field196 SubfieldOtherwise Not-present Rule-switch 197Location RejectCall Screening of Authenticated Users 198CPL Examples Call Screening Based on Alias199 Call Screening Based on DomainChange of Domain Name Dont accept calls from this sourceBlock Calls from Default Zone and Default Subzone Address Address is=DefaultSubZone200 Allow Calls from Locally Registered Endpoints OnlyRestricting Access to a Local Gateway Using the address-switch nodeUsing the rule-switch node 201202 Regular Expression ReferenceOverview Common Regular Expressions Matches 0 or more repetitions of the previous match203 Pattern Variable ReferenceVCS Configuration Protocols H.323 204VCS Port Reference VCS PortsXConfiguration Traversal Server Stun Relay Port XConfiguration SIP TCP PortXConfiguration SIP TLS Port XConfiguration H323 Gatekeeper CallSignaling PortRange EndXConfiguration SIP TCP Outbound Port Start XConfiguration SIP TCP Outbound Port EndXConfiguration Traversal Media Port Start 206DNS Configuration 207Overview Microsoft DNS Server Verifying the SRV RecordLdap Configuration Downloading the Ldap schemas208 About the Ldap Databases209 Adding H.350 ObjectsSecuring with TLS Create the Organizational HierarchyInclude /etc/openldap/schemas/sipidentity.ldif 210OpenLDAP 211 # MeetingRoom1 endpointSlapadd -l ldif file Command Reference xConfiguration 212213 Example Configuration Applications Presence Server Mode On 214215 Example xConfiguration Bandwidth Downspeed PerCall Mode On Example xConfiguration Bandwidth Downspeed Total Mode OnExample xConfiguration Bandwidth Link 1 Node1 Name HQ 216Example xConfiguration Bandwidth Pipe 1 Name 512Kb Asdl Example xConfiguration Error Reports Mode Off217 Example xConfiguration Ethernet 1 IP V4 Address Example xConfiguration Ethernet 1 IP V4 SubnetMaskExample xConfiguration Ethernet 1 Speed Auto Example xConfiguration ExternalManager AddressExample xConfiguration H323 Gatekeeper CallTimeToLive Example xConfiguration H323 Gatekeeper TimeToLive219 220 221 222 Example xConfiguration Policy UserPolicy Mode Local 223Example xConfiguration Registration RestrictionPolicy None Example Configuration SIP Loop Detect Mode On224 225 226 Example xConfiguration SystemUnit Name Oslo HQ VCS Example xConfiguration SystemUnit Password password123Example xConfiguration TimeZone Name GMT Example xConfiguration Transform 1 Pattern Behavior Replace228 Example xConfiguration Traversal Server Stun Discovery Port Example xConfiguration Traversal Server Stun Relay Mode On229 Example Traversal Server Stun Relay Port230 Example xConfiguration Zones LocalZone Match 1..5 Priority 231232 233 234 Example xConfiguration Zones Zone 1 H323 Mode On 235Example xConfiguration Zones Zone 1 HopCount 236Example xConfiguration Zones Zone 1 Match 1 Priority Example xConfiguration Zones Zone 1 Name UK Sales OfficeExample xConfiguration Zones Zone 1 Neighbor H323 Port 237Example xConfiguration Zones Zone 1 Neighbor Peer 1 Address Example xConfiguration Zones Zone 1 Neighbor SIP Port238 Example xConfiguration Zones Zone 1 SIP Mode On 239Example xConfiguration Zones Zone 3 TraversalServer SIP Port 240Example xConfiguration Zones Zone 1 Type Neighbor 241Command Reference xCommand 242Example xCommand AdminAccountDelete AdminAccountId Example xCommand AllowListDelete AllowListIdExample xCommand boot 243244 Example xCommand CredentialDelete CredentialId Example xCommand DefaultLinksAddExample xCommand DefaultValuesSet Level Example xCommand DenyListDelete DenyListIdExample xCommand DomainAdd DomainName example.com Example xCommand DomainDelete DomainIdExample xCommand FeedbackDeregister ID 246247 Example xCommand LinkDelete LinkId 248Example xCommand OptionKeyAdd Key 1X4757T5-1-60BAD5CD Example xCommand OptionKeyDelete OptionKeyId249 Example xCommand PipeDelete PipeId Example xCommand RouteDelete RouteId250 Example xCommand SubZoneDelete SubZoneId2 251Example xCommand TransformDelete TransformId Example xCommand ZoneDelete ZoneId252 Example xCommand ZoneList Alias john.smith@example.com 253Command Reference xStatus 254255 SystemUnit256 Ethernet257 NTP258 Calls259 260 Registrations261 Zones262 263 264 Links265 Alternates266 SIP267 Stun268 269 270 Bibliography271 Glossary272 Fqdn273 Term Definition Local VCS274 RTP275 VCS276 Contact Information