Manuals / Tandberg Data / Computer Equipment / Network Card

Tandberg Data 600 manual POST Troubleshooting

Models: 600

1 126

Download 126 pages 57.12 Kb

Page 86

5.6Troubleshooting

Troubleshooting	SDLT 600 Product Manual

5.6Troubleshooting

The following subsections provide troubleshooting information that might be helpful should the system fail its Power-On Self-Test (POST).

Refer to the data cartridge appendices in this manual (Appendix A, “Super DLTtape I and

Super DLTtape II Data Cartridges” and Appendix B, “DLTtape VS1 Data Cartridge”) for complete visual inspection instructions for Super DLTtape I & II, and DLTtape VS1 data cartridges.

The web site http://www.dlttape.com also includes valuable information about SDLT systems.

5.6.1POST Troubleshooting

Table 5-4provides troubleshooting tips that you will find useful in the event that your SDLT 600 tape drive system fails its POST.

If, after attempting the recommended actions listed in the table, the problem still exists or recurs, a hardware failure may be the cause. Contact your service representative.

Table 5-4.Troubleshooting Chart

	If…	Then…	You should…

	System does not recognize	System may not be configured	Configure system to recognize the
	the SDLT 600 tape drive	to recognize the interface ID.	SDLT 600 tape drive system’s ID.
	system.
	system.	Interface ID may not be unique.	Change the interface ID and reconfigure the
		Interface ID may not be unique.	Change the interface ID and reconfigure the
			system. The new ID becomes effective at
			the next power on or interface bus reset.

		Interface adapter parameters	Check interface adapter documentation.
		may not be correct.

		Interface signal cable may be	Ensure interface cable is fully seated at each
		loose.	connector end.

		Interface terminator may be	Ensure correct, secure termination of bus.
		loose or not present on the bus.

5-12

March 2004

81-81184-02 REV A01

Image 86

Tandberg Data 600 manual POST Troubleshooting

Contents

SDLT 600 Product Manual Legal Disclaimers CopyrightTrademarks Contact InformationRevision History AchtungPage This Class B digital apparatus complies with Canadian ICES-003 SDLT 600 Product Manual 2 SDLT 600 Tape Drive Product Information Table of Contents1 Introduction 3 SDLT 600 Tape Drive Specifications Confirming the Installation 4 Installing Your Tape Drive5 Using Your Tape Drive Glossary G-1 6 Regulatory ComplianceASuper DLTtape I and Super DLTtape II Data Cartridges . . . . . . A-1 1 Introduction List of Tables3 SDLT 600 Tape Drive Specifications Table 1-1. Typographical Conventions6 Regulatory Compliance 4 Installing Your Tape Drive5 Using Your Tape Drive ASuper DLTtape I and Super DLTtape II Data Cartridges . . . . . . A-14 Installing Your Tape Drive List of Figures3 SDLT 600 Tape Drive Specifications 5 Using Your Tape DriveFigure A-1. Super DLTtape Data Cartridges Read by SDLT 600 Tape Drive . . . . . . . . . . . . . . . . . A-2 Figure A-2. Bottom View of Super DLTtape II Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Figure A-3. Super DLTtape II Data Cartridge Reel Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 Figure A-4. Opening the Super DLTtape II Data Cartridge Door . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 Figure A-5. Problems to Look for Inside the Data Cartridge Door. . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Figure A-6. Write-Protect Switch on Super DLTtape II Data Cartridge . . . . . . . . . . . . . . . . . . . . . . A-7 Figure A-7. Loading a Super DLTtape II Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9 ASuper DLTtape I and Super DLTtape II Data Cartridges . . . . . . A-1CHAPTER Introduction1.1 Purpose and Scope 1.4 Structure of this Manual 1.2 Referenced Documents1.3 Related Documents Element 1.5 Conventions1.6 For More Information ConventionMarch 1.7 Reader CommentsReader Comments SDLT 600 Product ManualCHAPTER SDLT 600 Tape Drive Product Information2.1 Overview 2.2 Product Features 2.3.2 Pivoting Optical Servo 2.3 Tape Drive Technology2.3.1 Laser Guided Magnetic Recording 2.3.5 Advanced Metal Powder Media 2.3.3 Magneto Resistive Cluster Heads2.3.4 Advanced Partial Response Maximum Likelihood 2.3.6 Positive Engagement Tape Leader Buckling Mechanism2.4 Modular Design TCM PCBA 2.4.1 Data Control Module2.4.2 Tape Control Module Data Cartridge Receiver 2.4.3 Front Panel ModuleBase Plate Positive Engagement Tape Leader Buckling Mechanism2.4.4 Electronic Interface Module 2.4.5 Super DLTtape II Data Cartridge2.5 Quantum Diagnostics Tools 2.6 TapeAlert2.7 Medium Auxiliary Memory 3.1.1 Host Interface SDLT 600 Tape Drive Specifications3.1 Product Specifications CHAPTERUltra 160 SCSI Interface 3.1.2 Physical Interface Fibre Channel InterfaceTable 3-3. SDLT 600 Tape Drive Physical Dimensions 3.1.3 Physical Dimensions and Weights3.1.4 Compression Table 3-4 shows the weights of the SDLT 600 tape drive3.1.5 Storage Capacity 3.1.6 Data Integrity3.1.7 Maximum Data Transfer Rate 3.1.8 Head Life and MTBF3.1.11 Positive Engagement Tape Leader Buckling Mechanism 3.1.9 Media Durability3.1.10 Data Cartridge Life Expectancy 3.2 Functional Specifications 3.2.1 Performance DataTable 3-12. Non-Operating Shock Specifications Packaged, Drop 3.2.2 Shock and Vibration SpecificationsTable 3-11. Non-Operating Shock Specifications Unpackaged Table 3-13. Non-Operating Vibration Specifications UnpackagedTable 3-14. Non-Operating Vibration Specifications Packaged Table 3-15. Operating Shock and Vibration Specifications3.2.3 Current and Power Requirements Table 3-16. Current and Power Requirements SCSI Interface Table 3-17. Current and Power Requirements Fibre Channel Interface Mode3.3.1 Air Flow Requirements 3.3 Environmental Specifications3.2.4 SDLT 600 Tape Drive System Recording Method 3.3.2 Temperature and Humidity 3.3.3 Storage and Shipment3.4.1 Media Structure 3.4 Recording Media Specifications3.3.4 Altitude High Coercivity Magnetic Layer Under Layer Enhanced Base Film Layer 3.4.2 Physical Data CartridgeChapter 3 SDLT 600 Tape Drive Specifications Back Coat Layer with Servo Guides3.4.3 Media Shipping, Operating, and Storage Specifications 3.4.4 Backward-Read Compatibility Transfer Rates SDLT 600 Product Manual Recording Media SpecificationsMarch 3-20CHAPTER Installing Your Tape Drive4.1 Warranty Note 4.2 Safety, Handling, and ESD Protection 4.2.1 Safety Precautions4.2.2 Handling 4.2.3 Electrostatic Discharge Protection4.3 Pre-Installation Guidelines Model Number TR 4.4.1 Setting the Internal Tape Drive SCSI ID Table 4-1. SCSI ID Address Selections Graphical Format March Configuring and Installing an Internal Tape Drive with SCSI Interface0 = NO JUMPER INSTALLED, 1 = JUMPER INSTALLED SDLT 600 Product Manual4.4.2 Configuring the Internal Tape Drive for TERMPWR 4.4.3 Installing the Internal Tape DriveSecuring the Internal Tape Drive Connecting the Internal Tape Drive Cables SCSI and Power Connectors Optional Loader ConnectorDiagnostic use only Figure 4-6. Connectors on the Back Panel of SDLT 600 Tape DriveTable 4-3. MSE and SE Mode SCSI Connector Pin Assignments Loader ConnectorSignal Name Table 4-3. MSE and SE Mode SCSI Connector Pin Assignments ContinuedSignal Name Pin NumberSignal Name Table 4-4. MSE LVD Mode SCSI Connector Pin AssignmentsSignal Name Pin NumberTable 4-6. 8-Pin Loader Connector Pin Assignments Table 4-4. MSE LVD Mode SCSI Connector Pin Assignments ContinuedTable 4-5. 4-Pin Power Connector Pin Assignments 4.5.1 Fibre Channel Introduction 4.5.2 Secure the Tape Drive 4.5.3 Connect the Power 4.5.4 Optional Loader Connector4.6 Configuring and Installing a Tabletop Tape Drive 4.5.5 Connect the Fibre Channel Cable4.6.1 Configuring the Tape Drive SCSI IDSCSI Cables 4.6.2 Installing the Tabletop Tape DriveTERMPWR 5. Snap the wire cable clamps into place to secure the cables AC Power Cable 4.7 Confirming the Installation SDLT 600 Product Manual Confirming the InstallationMarch 4-26CHAPTER Using Your Tape Drive5.1 Power-On Self-Test Figure 5-1. SDLT 600 Tape Drive Front Panel LEDs 5.2 Performing a Trial Back-up 5.3 Updating the Firmware5.3.1 Update the Firmware Using the SCSI Bus 5.3.2 Create a CUP/FUP Data Cartridge5.3.3 Using a CUP/FUP Data Cartridge 5.4 Cleaning the Tape Mechanism 5.3.4 Firmware Code Update Troubleshooting5.4.3 Life Expectancy of the Cleaning Tape 5.4.1 Occasional Cleaning of Tape Head5.4.2 When to Use the Cleaning Tape 5.4.4 Compatibility of the Cleaning Tape5.4.5 Loading the Cleaning Tape Into a Tabletop Tape Drive 5.5 Front Panel Controls and LEDs Possible Data Cartridge Scenario LED Color/StateLED/Button Table 5-3. How to Interpret the Front Panel LEDs and Other ControlsColor/Symbol Action5.6 Troubleshooting 5.6.1 POST TroubleshootingYou should… Table 5-4. Troubleshooting Chart ContinuedThen… 5.6.2 Over Temperature Condition Regulatory Compliance 6.1 Safety Regulations6.1.1 Safety Certifications CHAPTER6.2.2 Electromagnetic Interference Susceptibility 6.2 Electromagnetic Field Specifications6.2.1 Electromagnetic Emissions 6.2.3 Immunity and ESD Limits Table 6-2. Electromagnetic Interference EMI Test Summary6.3 Acoustic Noise Emissions Data Cartridge Inspection Procedure Super DLTtape I and Super DLTtape II Data CartridgesA.1 Recognizing Quantum Super DLTtape I and II Data Cartridges Data Cartridge Write-protect Switch Loading a Data CartridgeSuper DLTtape A.2 Data Cartridge Handling GuidelinesSuper DLTtape Maintain clean and smoke-free operating and storage environments A.3 Data Cartridge Inspection Procedure Figure A-3. Super DLTtape II Data Cartridge Reel Locks Bent or towed-in appearance on one or both clips A.4 Data Cartridge Write-protect Switch Indicator Table A-1. Write-Protect Switch PositionsSwitch Position Write-protectA.5 Loading a Data Cartridge A.6 Unloading a Data Cartridge Data Cartridge Inspection Procedure DLTtape VS1 Data CartridgeB.1 Data Cartridge Handling Guidelines Data Cartridge Write-Protect Switch Loading a Data CartridgeMaintain clean operating, working, and storage environments B.2 Data Cartridge Inspection Procedure Appendix B DLTtape VS1 Data CartridgeFigure B-2. DLTtape VS1 Data Cartridge Reel Locks Figure B-4. Opening the DLTtape VS1 Data Cartridge Door A broken tape leader loop A swallowed tape leader loop B.3 Data Cartridge Write-Protect Switch B.4 Loading a Data Cartridge 81-81184-02 REV A01 B.5 Unloading a Data CartridgeSDLT 600 Product Manual MarchMarch Unloading a Data CartridgeB-10 SDLT 600 Product ManualGlossary Page Page Page Page Page Page Page Page Page G-11 SDLT 600 Product Manual G-12March 81-81184-02 REV A01Page Tandberg Publication Number 81-81184-02 A01March Quantum Publication Number 81-81184-02 A01 81-81184-02 REV A01