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Toshiba Strata DK manual Digital Business Telephone Systems, Electronic Telephone User Guide

Models: Strata DK

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Digital Business Telephone Systems

Telecommunication Systems Division

Digital Business Telephone Systems

Electronic Telephone

User Guide

(includes LCD and Direct Station Selection Console)

May 2000

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Toshiba Strata DK manual Digital Business Telephone Systems, includes LCD and Direct Station Selection Console

Contents

includes LCD and Direct Station Selection Console Digital Business Telephone SystemsElectronic Telephone User Guide Publication Information Chapter 2 - Features ContentsIntroduction Chapter 1 - The Grand TourOn-Hook Dialing Do Not Disturb DND ContentsChapter 3 - LCD Operation Appendix A - Access CodesChapter 4 - DSS Console Chapter 3 - LCD OperationAppendix C - Button Labels Appendix B - Centrex ApplicationContents Paging Access CodesChapter 4 - Button Labels ContentsStrata DK Electronic Telephone 5/00 Introduction Conventions Organizationviii Elaborates specific items or references other informationRepresents any Directory Number button, also known as See FigureAction/Response Related Documents and MediaThe Grand Tour The Grand Tour Electronic Telephone DiagramStrata DK Electronic Telephone 5/00 Fixed Buttons ButtonsTable 1 Fixed Button Instructions ButtonFixed Button Instructions continued The Grand TourButton InstructionsLine Buttons Flexible ButtonsDirectory Number DN Buttons a common phone number for an entire department, such as a Sales The Grand Tourmessage waiting button and mailbox for each up to four PhDNs on Feature Buttons LCD Buttons The Grand Tour Mode DefinitionsMODE DefinitionThe Grand Tour LED IndicatorsOn-hook/Off-hook Volume Controls63.5 The Grand Tour Electronic Telephone DiagramStrata DK Electronic Telephone 5/00 Before You Begin FeaturesTo make a call when you have Automatic Line Selection SignalingTo make a call when you do not have Automatic Line Selection To answer a call if you have Voice First SignalingMaking an Internal Call Quick ReferenceMaking an Outside Call See Table 11 on PageOn-Hook Dialing Making an Outside Call to an ISDN TrunkIncoming Call Notification Answering CallsCalling a Forwarded DN Receiving a Forwarded CallForced Account Codes Verified/Non-Verified Account Code CallsVoluntary Account Codes Verified/Non-Verified hear two short tones If the code is invalid, youNO ENTER ACCT CODE NO CODE VERIFIEDAlert Signaling Alarm ResetTo reset the alarm To send an Alert SignalTo call a specific console Automatic Busy Redial ABRTo call all consoles for an emergency All Call Voice Page To cancel ABRAutomatic Callback ACB To switch between held calls To cancel ACB to a busy or DND stationAutomatic Hold Background Music BGMCall Forwarding Access CodesLCD Telephones Call Forward-All Calls To cancel a Call Forward-All CallsCall Forward-Busy To cancel a Call Forward-Busy Call Forward-No AnswerCall Forward-Busy/No Answer To cancel a Call Forward-No AnswerNO. 201 FORWARD TO 203*16 CF-BN 201-203 JAN 01 TUE 12 NO CALL FORWARD TO NO. 201 LL FORWARD TO NO. 201 LL FORWARD TOSee “Speed Dial-Advanced Features” on Page 63 for details To cancel a Call Forward-Busy/No AnswerCall Forward-Fixed Call Forward-ExternalCall Forward Remote Destination Change To cancel a Call Forward-ExternalCall Park Orbits Call Park OrbitsTo park a call To retrieve a parked call Call Park and PageThe LED flashes consultation-holdTo use call pickup Call PickupTo pick up a ringing CO Line in a tenant system Group PickupTo pickup calls ringing within your group To pickup calls ringing to other groupsCall Transfer with Camp-on when the called stationThe CO LED is a steady red answers the transferred callTo answer a waiting call by placing the current call on hold Call WaitingConference Calls Date/Time/Day AdjustmentTo make an internal DISA Call Direct Inward System Access DISATo make an external DISA Call To connect directly to another station PDN Direct Station Selection DSSDo Not Disturb DND Door Phones Door LockTo pick up a door phone call ringing at another telephone To answer a door phone callYou hear dial tone DTMF Tone Dialing with and # buttons. See “Speed Dial-Advanced Features”To call/monitor a door phone on PageGroup Listening Emergency Ringdown/Hotline ServiceTo deactivate group listening Handsfree Monitoring Handsfree AnswerbackHandsfree Answerback Making an Outgoing Call with a Subaddress to an ISDN Trunk ISDN Outgoing CallingTo make an outgoing call to an ISDN trunk If you have an LCD telephone, up to four message waiting Message Waitingdisplays may be stored on the LCD per each DN. The LCD can show up to three stations that have left messages for yourTo cancel the Message Waiting on your PDN To retrieve a Message Waiting on your PhDN To cancel the Message Waiting on your PhDNMicrophone Cut-Off To cancel a Message Waiting light set on another stationTo set the Message Waiting LED on another telephone Off-hook Call Announce OCA Voice First SignalingTo make an OCA call SP-OCA Tone SignalingTo answer an SP-OCA call To disconnect an SP-OCA call to your stationOverride Calls Do Not Disturb Override Busy Station OverrideExecutive Override NO. 203 210 BUSY OVRPrivacy Override Page AnnouncementsToll Restriction Override Privacy Release Privacy On-LineAll Call Page Press 5/6$16 or &217516 and dial a “transfer Release and Answerto” destination. Then press 5/6$16 Speakerphone Saved Number RedialTo change from speakerphone to handset To make a call on-hook dialingSpeed Dial To answer an incoming call using speakerphoneTo store/replace a telephone number on a Station Speed Dial button To make a call using a SD button or access codeTo clear a telephone number on a Station SD button To program one-touch telephone number dialingTo store a feature with a specific 6 button Speed Dial-Advanced FeaturesTo store a feature with a specific access code Feature Access Codes FeaturesFeatures Feature Access Code Sequence1. These codes can be used during a CO Line call FeaturesSpeed Dial Number Linking Speed Dial PauseHookflash Regular PauseSpeed Dial Linking Example To link station/system speed dial numbersTo use the new link Chain Dialing Speed Dial NumbersTo chain dial Speed Dial numbers Timed Reminders Timed RemindersTone/Pulse Dialing To cancel a Timed ReminderTwo Tandem CO Line Connection access code and then To connect two outside lines using a DN button217516 To connect two outside lines using a &2 button4. Press &217516 after the party answers 5. Press &217516 and hang up To supervise a tandem call and release itStratagy Voice Processing User Guide Toshiba VP User Guide Voice Mail IntegrationTo assign a voice mail message mailbox number To assign the message retrieval sequence To cancel the mailbox numberTo retrieve messages with MW/FL button Press DN +To retrieve multiple messages LCD Telephones To cancel automatic retrievalTo forward calls to voice mail 1$ , &1$ , or5/ or + To cancel Call ForwardVoice Mail Integration FeaturesStrata DK Electronic Telephone 5/00 Control Buttons LCD OperationLCD Operation To exit from any modeButton Definitions continued ButtonBusy Lamp Field BLF Display To activate the Caller ID/ANI or DNIS display mode Caller ID/ANI/DNIS Information ModeTo deactivate the Caller ID/ANI or DNIS display mode DNISLCD Operation Retrieve and Auto Dial Lost Calls Call Park Orbit List DisplayTo view lost calls To Auto Dial the lost call To delete lost callTo enter LCD characters MessagesSee Table 10 on Page 87 for dial pad key equivalents System Messages 65~99 System Messages 60~64To enter/store a station message Station MessagesSee “To enter LCD characters” on PageTo set an advisory station message for a remote station To cancel an advisory message that has been set at your stationMODE 95 DEST EKT MODENotification Station Messaging Message NotificationTo receive a notification station message To cancel the message from the telephone that has the message setGroup Notification Station Messaging To receive a notification message Silent Messaging Busy StationTo cancel the message from the telephone that has the message set MSG NO.? MODE NO.? SENT 207Mmessage number You are prompted for theSpeed Dial Memos MemosTo program Speed Dial names and numbers See Table 14 on Page 110 for speed dial codesDial Code To dial a SD numberTo check a SD number 714 583 3700 is the numberTimed Reminders Name/Number DisplaySee “Timed Reminders” on Page To enter name/number informationTo erase name/number display To clear name/number displayNO USER NAME RESET NO DATE DAY TIME NO TOSHIBA EXTName/Number Display LCD OperationStrata DK Electronic Telephone 5/00 DSS Console DSS Buttons Calling a Station FeaturesTransferring a Call To transfer a call to an idle stationTo transfer call with camp-on to a busy station Answering a CO LinePaging Speed DialCall Forward Override Night TransferDSS Console FeaturesStrata DK Electronic Telephone 5/00 CO Line Access Codes Access CodesTo access a line Paging Access Codes Feature Access CodesSee Table 12 on Page Press PDN + Access Code To enter a paging group access codeAccess Codes Speed Dial Access Codes Speed Dial Access CodesCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing Repeat Delayed RingingCentrex Application Flexible Buttons Button Labels$&&17 Flexible Button Labels continued Button LabelsButton Label DefinitionsFlexible Button Labels continued Button LabelsButton Label DefinitionsFlexible Button Labels continued Button LabelsButton Label DefinitionsFlexible Button Labels continued Button LabelsButton Label DefinitionsFlexible Button Labels continued Button LabelsButton Label Definitionsviii Indexviii Page