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Toshiba Strata DK manual LCD Operation

Models: Strata DK

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LCD Operation

Caller ID/ANI/DNIS Information Mode

Table 9	DNIS/ANI Samples

	Function		ANI/Caller ID Number1						DNIS/Caller ID Name

Incoming Call			CN: 7145556782						TOSHIBA TSD
			LINE	3 RINGING					LINE 3 CALLING


Incoming ACD Call									TOSHIBA TSD
									LINE 3 RINGING

Answered incoming or transferred call.
Answered incoming or transferred call.			CN: 7145556782						TOSHIBA TSD
Display changes to call duration.			CN: 7145556782						TOSHIBA TSD
Display changes to call duration.			ANSWERED LINE 3						ANSWERED LINE 3


Call placed on-hold.			HOLD		LINE 3
			SEP	9	TUES	18:30


Held call recalls your station.			CN: 7145556782						TOSHIBA TSD
			LINE 3		RECALL				LINE 3 RECALL

Station 201 is transferring a call to you
Station 201 is transferring a call to you					NO. 200
(station 200).					NO. 200
(station 200).			201	CALLING



Transferred station (201) hangs up.			CN: 7145556782			201			TOSHIBA TSD
			LN 3	TRANS		201			LINE 3 TRANS 201


Transferred call recalls your station (201).			CN: 7145556782			201			TOSHIBA TSD	201
			L 3	RECALL		201			L 3 RECALL	201


Call forwarded to your phone.									TOSHIBA TSD	201
									LINE 3 CALL	201

1.Caller ID numbers do not display CN: before the number, whereas ANI does.

Strata DK Electronic Telephone 5/00

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Toshiba Strata DK manual LCD Operation

Contents

Electronic Telephone User Guide Digital Business Telephone Systemsincludes LCD and Direct Station Selection Console Publication Information Chapter 1 - The Grand Tour ContentsChapter 2 - Features IntroductionOn-Hook Dialing Do Not Disturb DND ContentsChapter 3 - LCD Operation Appendix A - Access CodesChapter 3 - LCD Operation Chapter 4 - DSS ConsolePaging Access Codes Appendix B - Centrex ApplicationAppendix C - Button Labels ContentsStrata DK Electronic Telephone 5/00 ContentsChapter 4 - Button Labels Introduction Elaborates specific items or references other information OrganizationConventions viiiRepresents any Directory Number button, also known as See FigureAction/Response Related Documents and MediaThe Grand Tour Strata DK Electronic Telephone 5/00 Electronic Telephone DiagramThe Grand Tour Button ButtonsFixed Buttons Table 1 Fixed Button InstructionsInstructions The Grand TourFixed Button Instructions continued ButtonDirectory Number DN Buttons Flexible ButtonsLine Buttons message waiting button and mailbox for each up to four PhDNs on The Grand Toura common phone number for an entire department, such as a Sales Feature Buttons LCD Buttons Definition Mode DefinitionsThe Grand Tour MODEThe Grand Tour LED Indicators63.5 Volume ControlsOn-hook/Off-hook Strata DK Electronic Telephone 5/00 Electronic Telephone DiagramThe Grand Tour Before You Begin FeaturesTo answer a call if you have Voice First Signaling SignalingTo make a call when you have Automatic Line Selection To make a call when you do not have Automatic Line SelectionSee Table 11 on Page Quick ReferenceMaking an Internal Call Making an Outside CallOn-Hook Dialing Making an Outside Call to an ISDN TrunkReceiving a Forwarded Call Answering CallsIncoming Call Notification Calling a Forwarded DNVoluntary Account Codes Verified/Non-Verified Account Code CallsForced Account Codes Verified/Non-Verified NO CODE VERIFIED If the code is invalid, youhear two short tones NO ENTER ACCT CODETo send an Alert Signal Alarm ResetAlert Signaling To reset the alarmTo call all consoles for an emergency Automatic Busy Redial ABRTo call a specific console All Call Voice Page To cancel ABRAutomatic Callback ACB Background Music BGM To cancel ACB to a busy or DND stationTo switch between held calls Automatic HoldLCD Telephones Access CodesCall Forwarding Call Forward-Busy To cancel a Call Forward-All CallsCall Forward-All Calls To cancel a Call Forward-Busy Call Forward-No AnswerCall Forward-Busy/No Answer To cancel a Call Forward-No AnswerNO. 201 FORWARD TO 203*16 CF-BN 201-203 JAN 01 TUE 12 NO CALL FORWARD TO NO. 201 LL FORWARD TO NO. 201 LL FORWARD TOCall Forward-External To cancel a Call Forward-Busy/No AnswerSee “Speed Dial-Advanced Features” on Page 63 for details Call Forward-FixedCall Forward Remote Destination Change To cancel a Call Forward-ExternalCall Park Orbits Call Park OrbitsTo park a call consultation-hold Call Park and PageTo retrieve a parked call The LED flashesTo use call pickup Call PickupTo pickup calls ringing to other groups Group PickupTo pick up a ringing CO Line in a tenant system To pickup calls ringing within your groupanswers the transferred call when the called stationCall Transfer with Camp-on The CO LED is a steady redTo answer a waiting call by placing the current call on hold Call WaitingConference Calls Date/Time/Day AdjustmentTo make an external DISA Call Direct Inward System Access DISATo make an internal DISA Call To connect directly to another station PDN Direct Station Selection DSSDo Not Disturb DND Door Phones Door LockYou hear dial tone To answer a door phone callTo pick up a door phone call ringing at another telephone on Page buttons. See “Speed Dial-Advanced Features”DTMF Tone Dialing with and # To call/monitor a door phoneTo deactivate group listening Emergency Ringdown/Hotline ServiceGroup Listening Handsfree Answerback Handsfree AnswerbackHandsfree Monitoring To make an outgoing call to an ISDN trunk ISDN Outgoing CallingMaking an Outgoing Call with a Subaddress to an ISDN Trunk can show up to three stations that have left messages for your Message WaitingIf you have an LCD telephone, up to four message waiting displays may be stored on the LCD per each DN. The LCDTo cancel the Message Waiting on your PDN To retrieve a Message Waiting on your PhDN To cancel the Message Waiting on your PhDNTo set the Message Waiting LED on another telephone To cancel a Message Waiting light set on another stationMicrophone Cut-Off To make an OCA call Voice First SignalingOff-hook Call Announce OCA To disconnect an SP-OCA call to your station Tone SignalingSP-OCA To answer an SP-OCA callOverride Calls NO. 203 210 BUSY OVR Busy Station OverrideDo Not Disturb Override Executive OverrideToll Restriction Override Page AnnouncementsPrivacy Override All Call Page Privacy On-LinePrivacy Release to” destination. Then press 5/6$16 Release and AnswerPress 5/6$16 or &217516 and dial a “transfer To make a call on-hook dialing Saved Number RedialSpeakerphone To change from speakerphone to handsetSpeed Dial To answer an incoming call using speakerphoneTo program one-touch telephone number dialing To make a call using a SD button or access codeTo store/replace a telephone number on a Station Speed Dial button To clear a telephone number on a Station SD buttonTo store a feature with a specific access code Speed Dial-Advanced FeaturesTo store a feature with a specific 6 button Feature Access Code Sequence FeaturesFeature Access Codes Features1. These codes can be used during a CO Line call FeaturesRegular Pause Speed Dial PauseSpeed Dial Number Linking HookflashSpeed Dial Linking Example To link station/system speed dial numbersTo chain dial Speed Dial numbers Chain Dialing Speed Dial NumbersTo use the new link Timed Reminders Timed RemindersTwo Tandem CO Line Connection To cancel a Timed ReminderTone/Pulse Dialing access code and then To connect two outside lines using a DN button4. Press &217516 after the party answers To connect two outside lines using a &2 button217516 5. Press &217516 and hang up To supervise a tandem call and release itTo assign a voice mail message mailbox number Voice Mail IntegrationStratagy Voice Processing User Guide Toshiba VP User Guide Press DN + To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with MW/FL button1$ , &1$ , or To cancel automatic retrievalTo retrieve multiple messages LCD Telephones To forward calls to voice mail5/ or + To cancel Call ForwardStrata DK Electronic Telephone 5/00 FeaturesVoice Mail Integration Control Buttons LCD OperationButton To exit from any modeLCD Operation Button Definitions continuedBusy Lamp Field BLF Display DNIS Caller ID/ANI/DNIS Information ModeTo activate the Caller ID/ANI or DNIS display mode To deactivate the Caller ID/ANI or DNIS display modeLCD Operation To view lost calls Call Park Orbit List DisplayRetrieve and Auto Dial Lost Calls To Auto Dial the lost call To delete lost callTo enter LCD characters MessagesSee Table 10 on Page 87 for dial pad key equivalents System Messages 65~99 System Messages 60~64characters” on Page Station MessagesTo enter/store a station message See “To enter LCDMODE To cancel an advisory message that has been set at your stationTo set an advisory station message for a remote station MODE 95 DEST EKTNotification Station Messaging Message NotificationTo receive a notification station message To cancel the message from the telephone that has the message setGroup Notification Station Messaging MSG NO.? MODE NO.? SENT 207M Silent Messaging Busy StationTo receive a notification message To cancel the message from the telephone that has the message setmessage number You are prompted for theSee Table 14 on Page 110 for speed dial codes MemosSpeed Dial Memos To program Speed Dial names and numbers714 583 3700 is the number To dial a SD numberDial Code To check a SD numberTo enter name/number information Name/Number DisplayTimed Reminders See “Timed Reminders” on PageNO TOSHIBA EXT To clear name/number displayTo erase name/number display NO USER NAME RESET NO DATE DAY TIMEStrata DK Electronic Telephone 5/00 LCD OperationName/Number Display DSS Console DSS Buttons To transfer a call to an idle station FeaturesCalling a Station Transferring a CallTo transfer call with camp-on to a busy station Answering a CO LineNight Transfer Speed DialPaging Call Forward OverrideStrata DK Electronic Telephone 5/00 FeaturesDSS Console To access a line Access CodesCO Line Access Codes See Table 12 on Page Feature Access CodesPaging Access Codes Access Codes To enter a paging group access codePress PDN + Access Code Speed Dial Access Codes Speed Dial Access CodesFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Centrex Application Delayed RingingRinging Repeat $&&17 Button LabelsFlexible Buttons Definitions Button LabelsFlexible Button Labels continued Button LabelDefinitions Button LabelsFlexible Button Labels continued Button LabelDefinitions Button LabelsFlexible Button Labels continued Button LabelDefinitions Button LabelsFlexible Button Labels continued Button LabelDefinitions Button LabelsFlexible Button Labels continued Button Labelviii Indexviii Page