Possible problems
Receiving problems | Your fax machine reports an operating error or | |
fails to perform the required function. Before | ||
| ||
| you make an unnecessary call on your service | |
Problem | possible causes ... |
technician, take your time and see if you can help yourself. This checklist will help you recognise and eliminate errors.
... and solutions
You press START to receive an document. But you receive nothing.
Your have an error displayed.
The fax machine is not correctly connected.
The display is blank.
There is still a document in the feeder.
Your fax machine is set in manual receiving mode and you replaced the handset before pressing START.
The operator control panel is not closed.
If the display shows an error message, eliminate the fault and delete the display with STOP.
Check the wiring. See page 4.
Check there is power to the machine. The machine must be switched on (see page 4).
Press STOP and remove the document.
When receiving the next fax, be sure to replace the handset only after you have pressed START.
Close the cover. Both sides of the cover must be firmly locked in place.
Your recording paper is not fed out.
The recording paper in your machine is jammed.
Remove the jammed paper (see page 59).
The dcoument received is difficult to read. | Document quality is poor. | Ask the sender to reset the resolution and |
|
| contrast or improve the quality of the |
document e.g. by making the print on the photocopy darker, enlarging or reducing. Then have it send again.
The telephone connection is poor.
Ask the sender to transmitt the document again (see page 6).
You receive a completely blank document. | The sender made a mistake when loading the |
| document. |
Check whether the sender loaded in the correct manner.
The document received is partially printed. | The operator control panel of your fax machine |
| is not closed properly on both sides. |
Close the cover. Both sides of the cover must be firmly locked in place.
You can send fax messages without any | Receiving protection is activated. | Switch off receiving protection (see |
problem, although you cannot receive any. |
| page 17). |
GB 58 Possible problems | TOSHIBA TF 461 |
