Possible problems
Transmission problems
Problem
Your fax machine reports an operating error or | help yourself. This checklist will help |
fails to perform the required function. Before | you recognise and eliminate errors. |
you make an unnecessary call on your service |
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technician, take your time and see if you can |
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possible causes ... | ... and solutions |
Your document is not automatically pulled Your machine displays an error. into the feeder.
The display is blank.
If the display gives an error message, clear the fault and delete the display with STOP.
Check there is power on the machine. The machine must be switched on (see page 4).
| Document size or thickness of paper are not | Use acceptable documents only (see |
| acceptable. | page 22). |
| The operator control panel is not firmly locked. | Close the cover. It should be firmly locked |
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| in place on both sides. |
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The line LED does not flash when you | You replaced the receiver before pressing | Try again. Replace the receiver only when |
press the START button | START. | you have pressed START. |
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The document is damaged during sending | Document format or paper thickness not as | Use acceptable documents only (see |
or copying. | specified. | page 22). |
| The document guides are not properly adjusted | Adjust the document guides accordingly. |
| to the paper size. |
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Your fax machine performed transmission | The other machine is out of paper. | Ask the receiver to put paper in his |
correctly but the message was not |
| machine. |
received by the receiver. |
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The receiver received a blank sheet | You loaded your document in the machine with | Send your document again: the image |
instead of the document sent. | the image | must be |
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| feeder. |
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The receiver reports: The document | Your machine’s document reader is dirty or | Make a copy of your document on your |
transmitted is difficult to read. | damaged. | fax machine (see Ppage 20). If your copy |
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| is also difficult to read, clean the |
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| document reader. |
RESOLUTION and CONTRAST are not set correctly.
Make a copy on your fax machine (see page 20) and adjust the settings to your document. You can also improve document quality: By making the print on the photocopy darker, enlarging or reducing. (see page 30/31). Then send again.
| The telephone connection is poor. | Redial. You may get a better connection. |
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Abbreviated or | Abbreviated or | Check and correct stored numbers (see |
work. | correctly stored. | page 38). |
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No dial tone is heard when handset is off- | The telephone is not correctly connected. | Check that your telephone is connected |
hook. |
| correctly to the socket (see page 4). |
| The fax machine is not correctly connected. | Plug the connecting cable of your fax |
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| machine into the socket (see page 4). |
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Your call does not arrive although you | Your fax machine has been set to the wrong | Switch to the correct dialling procedure: |
have dialled the correct number. | dialling mode. | DTMF or |
| If you are connected to a PABX: You have set | Set the line types to EXTENSION (see |
| the wrong line type. | page 12). |
| Your fax machine is not connected to the PSTN. | Plug the connecting cable of your fax |
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| machine into the socket (see page 4). |
TF 461 TOSHIBA | Possible problems 57 GB |