Possible problems

Transmission problems

Problem

Your fax machine reports an operating error or

help yourself. This checklist will help

fails to perform the required function. Before

you recognise and eliminate errors.

you make an unnecessary call on your service

 

technician, take your time and see if you can

 

possible causes ...

... and solutions

Your document is not automatically pulled Your machine displays an error. into the feeder.

The display is blank.

If the display gives an error message, clear the fault and delete the display with STOP.

Check there is power on the machine. The machine must be switched on (see page 4).

 

Document size or thickness of paper are not

Use acceptable documents only (see

 

acceptable.

page 22).

 

The operator control panel is not firmly locked.

Close the cover. It should be firmly locked

 

 

in place on both sides.

 

 

 

The line LED does not flash when you

You replaced the receiver before pressing

Try again. Replace the receiver only when

press the START button

START.

you have pressed START.

 

 

 

The document is damaged during sending

Document format or paper thickness not as

Use acceptable documents only (see

or copying.

specified.

page 22).

 

The document guides are not properly adjusted

Adjust the document guides accordingly.

 

to the paper size.

 

 

 

 

Your fax machine performed transmission

The other machine is out of paper.

Ask the receiver to put paper in his

correctly but the message was not

 

machine.

received by the receiver.

 

 

 

 

 

The receiver received a blank sheet

You loaded your document in the machine with

Send your document again: the image

instead of the document sent.

the image face-up.

must be face-down on your document

 

 

feeder.

 

 

 

The receiver reports: The document

Your machine’s document reader is dirty or

Make a copy of your document on your

transmitted is difficult to read.

damaged.

fax machine (see Ppage 20). If your copy

 

 

is also difficult to read, clean the

 

 

document reader.

RESOLUTION and CONTRAST are not set correctly.

Make a copy on your fax machine (see page 20) and adjust the settings to your document. You can also improve document quality: By making the print on the photocopy darker, enlarging or reducing. (see page 30/31). Then send again.

 

The telephone connection is poor.

Redial. You may get a better connection.

 

 

 

Abbreviated or one-touch dialling do not

Abbreviated or one-touch dialling number is not

Check and correct stored numbers (see

work.

correctly stored.

page 38).

 

 

 

No dial tone is heard when handset is off-

The telephone is not correctly connected.

Check that your telephone is connected

hook.

 

correctly to the socket (see page 4).

 

The fax machine is not correctly connected.

Plug the connecting cable of your fax

 

 

machine into the socket (see page 4).

 

 

 

Your call does not arrive although you

Your fax machine has been set to the wrong

Switch to the correct dialling procedure:

have dialled the correct number.

dialling mode.

DTMF or pulse-dialling (see page 11).

 

If you are connected to a PABX: You have set

Set the line types to EXTENSION (see

 

the wrong line type.

page 12).

 

Your fax machine is not connected to the PSTN.

Plug the connecting cable of your fax

 

 

machine into the socket (see page 4).

TF 461 TOSHIBA

Possible problems 57 GB

Page 57
Image 57
Toshiba TF 461 manual Problem, Possible causes Solutions, Possible problems 57 GB, Start