Assistance, Electrical Safety Advisory | Tut Systems SMS2000

Appendix

Assistance

For assistance, contact your nearest representative.

FCC Radio Frequency Interference

Statement

This equipment has been tested and found to comply with the limits for a computing device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•The equipment and the receiver should be connected to outlets on separate circuits.

•Consult the dealer or an experienced radio/television technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Electrical Safety Advisory

We recommend the installation of an AC surge arrestor in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

Tut Systems, Inc., Customer Service Department

Tut Systems, Inc.

5200 Franklin Drive Suite 100

Pleasanton, CA 94588

United States and Canada:

Toll Free: (800) 998-4888. Press option 2.

International Customers:

Toll based: (925) 460-3900, press 2.

The information contained in this publication is the latest available. However, Tut Systems reserves the right to change specifications of hardware and software without

TUT Systems, Inc

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Tut Systems SMS2000 manual Assistance, FCC Radio Frequency Interference Statement, Electrical Safety Advisory

Contents

TUT Systems SMS2000 User Guide SMS2000 User’s Guide SMSUser’s Guide Contents Connectivity and Testing Configuring SmtpConfiguring NTP Configuring Snmp Polling Authorization Authentication Configuring the Command ServerAuthentication Authentication with Radius SMS2000 Rules Using Rule PrioritiesConfiguring Radius Groups SMS2000 Status Attributes and Statistics Using Both Radius and OCS AuthenticationWeb Proxy Settings SMS2000 Troubleshooting Procedures List of Tables Radius Attributes in Access-Accept PacketsList of Figures Related Documentation PrefaceAudience Documentation available for this Release Introduction Subscriber Management Features Introduction Subscriber Management Components Subscriber Management Components OCS SMS2000 Introduction User Interface Getting Started Style Conventions Accessing Help for CommandsFor example restore config web original-confi g Ifconfig portnumber ipaddress /masklen Cursor Motion Keystrokes Cursor Movement Establishing a Connection Via a Serial Interface Initial ConfigurationClick Configure Establishing a Connection with the SMS2000 Establishing a Connection Via Telnet Initial Configuration Changing Your Password Initial ConfigurationSetting the Quick Configuration Disabling Authentication Setting the HostnameSaving the Configuration Verifying the Configuration Rebooting the SystemReboot Set config-mailrecipient@SMTPserver SMTPserver System AdministrationConfiguration E-Mail Settings Setting the Default Configuration E-mail Committing Configuration Changes Configuration and System File ToolsMailing the Current Configuration Deleting the Configuration E-mail Commit noauto Automatically Committing Configuration ChangesDisabling Automatic Configuration Changes Commit auto Loading a Configuration File Saving a ConfigurationRestoring a Previous Configuration Deleting the Smtp Server Configuring SmtpRestoring the Default Configuration Setting the Smtp Server Set smtpid on off Configuring NTPSetting the Smtp ID Setting the Timezone Enabling Snmp Polling Configuring Snmp PollingConfiguring the NTP server Setting the Time Disabling Snmp Polling Testing to See if Snmp Polling will WorkSnmp-pollmacaddress System Tools Connectivity and TestingTesting Connectivity Setting Specialized System Options Port-definition mixed tut vlan Setting and Deleting Static PortsDefining Ports Leftrighthelp ? Displaying Log Messages Disconnecting a Session on a PortSetting the Syslog Server Event Tracking Displaying Version Information System Administration ToolsExiting the Management Session Keys Changing a PasswordDisplaying Control Keys Passwd Snmp System Location Snmp ManagementSnmp Agent Snmp System Contact Snmp Trap Recipient Snmp Community Show snmp trap-recipient Troubleshooting ToolsSystem Information Tools SMS2000% snmp delete trap-recipient Setting the ARP Polling Period Subscriber Connectivity CommandsUpgrades Setting the ARP Failure Limit Archiving SMS2000 Firmware and distributing it from a Server Upgrading from Tut Systems’ Website Returning to an Older Firmware Version Verifying a Successful UpgradeLoading Another Image System Administration Authentication Authentication Adding the OCS as the Authentication Server Configuring the Command ServerSetting the Command Server for OCS Interaction Deleting the Command Server Auth on Deleting an Authentication ServerTesting Authentication Auth add web url secret secret cmd-serv Auth interval minutes off Setting the Authentication IntervalBypassing Authentication Auth off forcedweb authokurl blockall Deleting the Http Request Throttle Setting the Http Request ThrottleHttp Request Throttle Allow-Nets Set allow-netipaddress netmask dns-name Setting an Allow-Net Set authok url Setting the Automatic Redirection URLAutomatic Redirection URLs Deleting an Allow-Net Delete authok Authentication with RadiusDeleting the authok Adding a Radius Server Syntax Description Command Default retrans-primary-only is DefaultUsage Guidelines Example Set nas-port-type integer Set NAS port type parameterSet nas-port-type Show status radius Example Testing Authentication on the Radius ServerConfiguring a Radius SSL Back Channel Show status radius Server Functionality AuthorizationAuthorization Authorization Accounting AccountingSending Accounting Messages to a Syslog Server Deleting a Radius Accounting Server Radius Accounting ConfigurationConfiguring Accounting Parameters Sending Accounting Messages to a Radius Server Provisioning Provisioning Billing Billing Group add groupname noinherit inherit groupname Service Creation Using Groups and RulesGroups Adding a Group Deleting a Group Setting the Active Group ContextSubscribers that Cannot Support Authentication Setting Maximum Users Per Port Set rule rulename groupname priority rulestring SMS2000 RulesAdding a Rule Deleting a Rule Ip=ipaddress ,netmask Rule Expression ComponentsIP Address MAC Address Vlan=vlanida-vlanidb Not OperatorTut=ipaddress-linenum*-portnum Expression and expression OperatorOr Operator Parenthesis Using Rule Priorities IP Addressing IP AddressingPlug and Play With NAT Dhcp Pools Static Routable Addresses IP Multicasting Static Non-Routable Addresses Iptype default NAT static Dhcp 1to1 1to1Unique Configuring IP TypesUnderstanding 1to1 and 1to1 Unique IP Types Set source-netstartaddress endaddress subnet-mask Setting a Source-NetDeleting a Configured Source-Net Source-Nets Dhcp-server release macaddress Setting the DNS Server AddressCreating Dhcp Pools Removing a Dhcp Assignment Set dns add ipaddress Static RoutesDeleting the DNS Server Address Adding Routes Printing Setting up the LPR HostSet lpr hostname off queuename maxpages maxbytes Configuring Radius Using SMS2000 with a Radius ServerObtaining the Radius Server Software Adding the SMS2000 as a Client on the Radius Server Configuring Service ParametersAdding Users to the Radius Server Radius Ports Using Real IP Addresses SMS2000 NAS File SMS2000 Status Attributes and StatisticsRadius Attributes Sent in Accounting Messages Radius Attributes Sent In Access Request Packets Using Both Radius and OCS AuthenticationRadius Attributes Received in Access- Accept Packets Shape xbps/rbps delete Setting Traffic ShapingDeleting Traffic Shaping Shape xbps/rbps SMS2000 and Property Management Systems PMS Setting the PMS Server TTY ACK-NAK ENQ-ACK-NAK Protocol Modes ENQ-ACK-NAK Mode Loading Web Pages or Files Customizing SMS2000 Web Authentication with RadiusLoading and Deleting Customized Web Pages Files For Groups Path Components Load web url defaultsImage Links Preserving the Web Form Customizing Web PagesUpgrading Deleting Web Pages or Files Web Page Redirection Size For Web Pages and External Links Viewing Customizations Active Page ComponentsReference Setting the Wpad Timeout Configuring Web Proxy SettingsWeb Proxy Settings Setting the Wpad Curl Web Proxy Server Delete proxy-ports port Set proxy-ports portShow proxy-ports SMS2000 Troubleshooting Procedures SMS2000 Troubleshooting Unable to do credit card Snmp PollingMultiple frames opened Browser Line Verify OCS screens off Radius Attributes in Access-Accept Packets Appendix a Radius Access-Accept Dictionary File Appendix Appendix TUT Systems, Inc 100 Equipment Return and Repair Appendix B Technical Assistance and Customer SupportTechnical Support Internet Telephone Exclusive Remedies Appendix C SMS2000 Limited WarrantyHardware Limited Warranty Limitations of Warranty FCC Radio Frequency Interference Statement Electrical Safety AdvisoryTut Systems, Inc., Customer Service Department Assistance TUT Systems, Inc 104