Verify OCS screens off, Line | Tut Systems SMS2000 instruction

SMS2000 Troubleshooting

Problem Area	Commands	What to Look for
Verify OCS screens off-	Open browser with URL:	Verify that the screens
line	http:<ocsipaddress>/pp/welcome.php3?	are good.
It is possible to reproduce the	host=<smshostname>&port=<portid>&
subscriber experience from	seq=1234&sig=1234
any Web browser. This
allows the custom screens
from the OCS to be tested
prior to deploying at a hotel

TUT Systems, Inc

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Page 96

Image 96

Tut Systems SMS2000 manual Verify OCS screens off, Line

Contents

TUT Systems SMS2000 User Guide SMS2000 User’s Guide SMSUser’s Guide Contents Configuring Smtp Configuring NTPConfiguring Snmp Polling Connectivity and Testing Authentication Configuring the Command Server AuthenticationAuthentication with Radius Authorization Using Rule Priorities Configuring RadiusGroups SMS2000 Rules Using Both Radius and OCS Authentication Web Proxy SettingsSMS2000 Troubleshooting Procedures SMS2000 Status Attributes and Statistics Radius Attributes in Access-Accept Packets List of TablesList of Figures Preface AudienceDocumentation available for this Release Related Documentation Subscriber Management Features Introduction Introduction Subscriber Management Components Subscriber Management Components SMS2000 OCS Introduction Getting Started User Interface Accessing Help for Commands For example restore config web original-confi gIfconfig portnumber ipaddress /masklen Style Conventions Cursor Movement Cursor Motion Keystrokes Initial Configuration Click ConfigureEstablishing a Connection with the SMS2000 Establishing a Connection Via a Serial Interface Establishing a Connection Via Telnet Initial Configuration Initial Configuration Changing Your PasswordSetting the Quick Configuration Setting the Hostname Disabling AuthenticationSaving the Configuration Rebooting the System Verifying the ConfigurationReboot System Administration Configuration E-Mail SettingsSetting the Default Configuration E-mail Set config-mailrecipient@SMTPserver SMTPserver Configuration and System File Tools Mailing the Current ConfigurationDeleting the Configuration E-mail Committing Configuration Changes Automatically Committing Configuration Changes Disabling Automatic Configuration ChangesCommit auto Commit noauto Saving a Configuration Loading a Configuration FileRestoring a Previous Configuration Configuring Smtp Restoring the Default ConfigurationSetting the Smtp Server Deleting the Smtp Server Configuring NTP Setting the Smtp IDSetting the Timezone Set smtpid on off Configuring Snmp Polling Configuring the NTP serverSetting the Time Enabling Snmp Polling Testing to See if Snmp Polling will Work Disabling Snmp PollingSnmp-pollmacaddress Connectivity and Testing Testing ConnectivitySetting Specialized System Options System Tools Setting and Deleting Static Ports Defining PortsLeftrighthelp ? Port-definition mixed tut vlan Disconnecting a Session on a Port Setting the Syslog ServerEvent Tracking Displaying Log Messages System Administration Tools Displaying Version InformationExiting the Management Session Changing a Password Displaying Control KeysPasswd Keys Snmp Management Snmp AgentSnmp System Contact Snmp System Location Snmp Community Snmp Trap Recipient Troubleshooting Tools System Information ToolsSMS2000% snmp delete trap-recipient Show snmp trap-recipient Subscriber Connectivity Commands UpgradesSetting the ARP Failure Limit Setting the ARP Polling Period Upgrading from Tut Systems’ Website Archiving SMS2000 Firmware and distributing it from a Server Verifying a Successful Upgrade Returning to an Older Firmware VersionLoading Another Image System Administration Authentication Authentication Configuring the Command Server Setting the Command Server for OCS InteractionDeleting the Command Server Adding the OCS as the Authentication Server Deleting an Authentication Server Testing AuthenticationAuth add web url secret secret cmd-serv Auth on Setting the Authentication Interval Bypassing AuthenticationAuth off forcedweb authokurl blockall Auth interval minutes off Setting the Http Request Throttle Http Request ThrottleAllow-Nets Deleting the Http Request Throttle Setting an Allow-Net Set allow-netipaddress netmask dns-name Setting the Automatic Redirection URL Automatic Redirection URLsDeleting an Allow-Net Set authok url Authentication with Radius Deleting the authokAdding a Radius Server Delete authok Command Syntax Description Default Default retrans-primary-only isUsage Guidelines Example Set NAS port type parameter Set nas-port-type integerSet nas-port-type Testing Authentication on the Radius Server Configuring a Radius SSL Back ChannelShow status radius Show status radius Example Authorization AuthorizationAuthorization Server Functionality Accounting AccountingSending Accounting Messages to a Syslog Server Radius Accounting Configuration Configuring Accounting ParametersSending Accounting Messages to a Radius Server Deleting a Radius Accounting Server Provisioning Provisioning Billing Billing Service Creation Using Groups and Rules GroupsAdding a Group Group add groupname noinherit inherit groupname Setting the Active Group Context Subscribers that Cannot Support AuthenticationSetting Maximum Users Per Port Deleting a Group SMS2000 Rules Adding a RuleDeleting a Rule Set rule rulename groupname priority rulestring Rule Expression Components IP AddressMAC Address Ip=ipaddress ,netmask Not Operator Vlan=vlanida-vlanidbTut=ipaddress-linenum*-portnum Operator Or OperatorParenthesis Expression and expression Using Rule Priorities IP Addressing IP AddressingPlug and Play With NAT Static Routable Addresses Dhcp Pools Static Non-Routable Addresses IP Multicasting Configuring IP Types Iptype default NAT static Dhcp 1to1 1to1UniqueUnderstanding 1to1 and 1to1 Unique IP Types Setting a Source-Net Deleting a Configured Source-NetSource-Nets Set source-netstartaddress endaddress subnet-mask Setting the DNS Server Address Creating Dhcp PoolsRemoving a Dhcp Assignment Dhcp-server release macaddress Static Routes Deleting the DNS Server AddressAdding Routes Set dns add ipaddress Setting up the LPR Host PrintingSet lpr hostname off queuename maxpages maxbytes Using SMS2000 with a Radius Server Configuring RadiusObtaining the Radius Server Software Configuring Service Parameters Adding the SMS2000 as a Client on the Radius ServerAdding Users to the Radius Server Using Real IP Addresses Radius Ports SMS2000 Status Attributes and Statistics SMS2000 NAS FileRadius Attributes Sent in Accounting Messages Using Both Radius and OCS Authentication Radius Attributes Sent In Access Request PacketsRadius Attributes Received in Access- Accept Packets Setting Traffic Shaping Deleting Traffic ShapingShape xbps/rbps Shape xbps/rbps delete Setting the PMS Server SMS2000 and Property Management Systems PMS Protocol Modes TTY ACK-NAK ENQ-ACK-NAK ENQ-ACK-NAK Mode Customizing SMS2000 Web Authentication with Radius Loading and Deleting Customized Web PagesFiles For Groups Loading Web Pages or Files Load web url defaults Path ComponentsImage Links Customizing Web Pages UpgradingDeleting Web Pages or Files Preserving the Web Form Size For Web Pages and External Links Web Page Redirection Active Page Components Viewing CustomizationsReference Configuring Web Proxy Settings Web Proxy SettingsSetting the Wpad Curl Setting the Wpad Timeout Web Proxy Server Set proxy-ports port Delete proxy-ports portShow proxy-ports SMS2000 Troubleshooting SMS2000 Troubleshooting Procedures Snmp Polling Multiple frames openedBrowser Unable to do credit card Verify OCS screens off Line Appendix a Radius Access-Accept Dictionary File Radius Attributes in Access-Accept Packets Appendix Appendix TUT Systems, Inc 100 Appendix B Technical Assistance and Customer Support Technical SupportInternet Telephone Equipment Return and Repair Appendix C SMS2000 Limited Warranty Hardware Limited WarrantyLimitations of Warranty Exclusive Remedies Electrical Safety Advisory Tut Systems, Inc., Customer Service DepartmentAssistance FCC Radio Frequency Interference Statement TUT Systems, Inc 104

Problem Area

Verify OCS screens off-

line