DSUII Attendant User’s Guide
4. ADVANCED CALL HANDLING
4.1 Waiting for a Line (Queuing)
If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line in the line group.
• To queue for a line group,
1.PRESS INTERCOM.
2.DIAL line group access code (9, 81, 82, 83).
3.HEAR busy tone.
4.DIAL *8 and hang up.
5.When line group is free, your telephone sounds several short ring bursts.
6.LIFT the handset, LISTEN for dial tone AND MAKE call.
• To cancel line group queuing,
• To queue for a line that appears on your telephone,
1.PRESS HOLD.
2.PRESS line button of busy line.
3.HEAR short tone.
4.When the line is free, your telephone sounds five short ring bursts tell- ing you that you can use your line.
5.LIFT handset to answer. If you no longer need the line, ignore the ring burst.
August, 03 | Comdial | 39 |
