DSUII Attendant User’s Guide
APPENDIX D GLOSSARY
A
Account Code A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes.
Assist Button A button that you can program that will let you send a message requesting assistance to the LCD of another telephone.
Attendant Also known as the operator; typically, the first person to answer incoming calls and responsible for directing calls to the proper person or department.
Automatic Callback System will ring a calling telephone when a busy called telephone becomes idle.
Automatic Dialing (or Autodialing) Using programmable buttons to store numbers for one- or
Automatic Redialing Turning on a program that automatically redials the last number dialed once a minute for 10 minutes.
Automatic Station Relocation Process by which the system auto- matically recognizes particular stations if they are relocated to a dif- ferent station port; the same class of service and station features are provided the station at the new port.
B
Block Programming To eliminate the need to program each station individually, programmers can assign features or functions to groups of stations.
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