Xerox 701P40211 manual Restore password

Troubleshooting System Guide

•With the printer’s error pages turned on, does the printer produce a PostScript error page?

•Has the file been redistilled again using a newer PostScript?

•Are all of the document fonts downloaded and included within the job?

•What was used to create the PDF? PDF Writer or Adobe’s PDF Distiller?

Restore password

To restore the default password if a Trusted User or System Administrator forgets the system password, perform the following:

1.Open a terminal window.

2.Logon as the root user by typing su and select <Enter>. Enter the password and select <Enter>.

3.At the prompt (#), enter the following: cd /opt/XRXnps/ XRXui61XX/data and select <Enter>.

4.Type: ls -laand select <enter>.

5.Delete the files “.npw” and “.sum” by typing rm .npw .sum and selecting <enter>.

6.Open the System menu and select [Logon]. Select the desired user type and enter the password. Select <OK>.

7.An error message will display, “A problem was detected in the password file.” Select <OK> and retype the default password again and select <OK>.

8.A message will display in the main window which reads, “Missing password file recreated.”

9.Select on the “missing password file” recreated message. A pop-up window will display the service code C03-501. Another message will be displayed which reads, “The missing password file has been recreated. All current passwords are now valid. Contact the System Administrator to install Trusted user and System Administrator passwords.” Select [Reset].

9-10 Common Controller