System Guide | Troubleshooting |
The attribute information found in this file is as follows (the sequence and attributes displayed vary with the job):
Logging Module /t# Sender Name /t# Data Size / t# Document Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t# Message /t# Time / t# Network Protocol /t# Assigned Physical Printer /t# Plex /t# Plex Requested /t# Disposition
ep_exception_log and ep_primary_log
These logs contain a list of faults. The ep_exception_log contains a listing of all logged faults. The ep_primary_log contains exceptions that are the primary cause of the problem.
The format of these files is as follows:
Logging Module /t# Absolute Time /t#
Microseconds /t# Instance ID:Module TD /t#
Exception ID /t# Service Code
Printing the system logs
You print the system logs to help you gather information and recover from various system problems.
To print the logs:
1.Open a Terminal window and log in as “root”.
2.Change directory to the log directory by entering the following command:
cd /opt/XRXnps/log
3. Enter the following command:
print -p <que_name> <log_name>
Ensure that you know and substitute the name of the queue that you are printing to and the log name you are printing to.
4. Press <Enter>.
Common Controller |
