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Xerox 7775, 7765, 7755 manual Troubleshooting Server Fax, Notes

Models: 7755 7775 7765

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Fax

5.On the Defaults page, you can change other settings such as:

•Server Fax has the following setting that can be adjusted; 2-Sided Scanning, Content Type, How Original was Produced and Resolution.

•Image Quality has the following setting that can be adjusted; Lighten/Darken and Suppression.

•Layout Adjustment has the following setting that can be adjusted; Original Orientation and Original Size.

•Filing Options has the following setting that can be adjusted; Delay Start.

To change any feature settings, within each setting area click the Edit button, select the feature to be changed and click the Save button to return to the Server Fax: Defaults screen.

Troubleshooting Server Fax

Notes:

•Configure your printer on the network or resolve any networking issues before attempting to use the Server Fax feature.

•Server Fax and Embedded Fax cannot be running at the same time. If one is enabled, the other will not function.

If you are experiencing problems sending a fax from the control panel, check the following:

1.Verify the printer is installed and functioning on the network. See The Installation Wizard on page 15.

2.Verify TCP/IP is enabled. See Enabling TCP/IP on page 22.

3.Ensure Fax settings are configured. See Configure Server Fax Default Settings on page 133.

4.Ensure the Server Fax File Repository is setup correctly. See Configure a Server Fax Filing Repository on page 131.

5.Verify the user account and password created for the Server Fax feature are correct and have the appropriate permissions to create directories and write files to the filing location.

See also: For more help, see the Online Support Assistant at

www.xerox.com/office/WC7755_WC7765_WC7775support.

134WorkCentre 7755/7765/7775 Multifunction Printer System Administrator Guide

Image 134

Xerox 7775, 7765, 7755 manual Troubleshooting Server Fax, Notes

Contents

Xerox WorkCentre 7755 / 7765 / Español Guía del administrador del sistemaPortuguês Guia de Administração do Sistema Multifunction PrinterSGI IRIX is a trademark of Silicon Graphics, Inc Document version 1.0: September1 Introduction 2 Initial Setup3 Network Configuration Contents4 Security Contents5 Printing 6 Managing Copy Functions7 Scanning 8 Fax10 Administrator Tools 9 AccountingIndex 11 Customization and ExpansionA Audit Log Event Identification Numbers •More Information on page Introduction1This chapter includes •Overview on page Configuration Steps OverviewSource More InformationInformation Software and Documentation DiscIntroduction •Initial Setup in CentreWare IS on page Initial Setup•Initial Setup at the Control Panel on page This chapter includesPhysical Connection Quick Setup Home Initial Setup at the Control PanelThe Installation Wizard Configuration ReportAssigning a Network Address 3.Touch Ethernet Physical MediaChanging the System Administrator Password Initial Setup in CentreWare ISAccessing CentreWare IS Locking or Unlocking the PrinterEnabling Services Accessing the Configuration ReportUsing the Configuration Overview Page Assigning a Name and Location to the Printer2.Touch Installed Options Initial Setup •Proxy Server on page Network Configuration•Raw TCP/IP Printing on page •AppleTalk on pageEnabling TCP/IP Configuring TCP/IP Settings at the Control PanelTCP/IP NotesConfiguring DNS/DDNS Settings Configuring TCP/IP Settings in CentreWare ISConfiguring Dynamic Address Settings Configuring Settings for IPv4Configuring IP Settings for IPv6 NotesNotes Default DHCP SettingsNotes DNS Configuration for IPv6 Manual Address OptionsPage Page Editing SNMP v1/v2c Properties Configuring SNMP SettingsSNMP Adding IP Trap Destination Addresses Editing SNMP v3 SettingsSNMP Advanced Settings NotesAdding IPX Trap Destination Addresses SSDP Notes LPR/LPDEnabling LPR/LPD Raw TCP/IP Printing Basic SettingsAdvanced Settings Notes3.Backchannel Data Network ConfigurationSystem Administrator Guide 4.Banner Page PrintingConfiguring SMTP Server Settings SMTP8.Click Apply Configuring LDAP/LDAPS Server Settings LDAPConfiguring Contexts for LDAP Defining User Mappings•Device Access Setup on page Configuring Authorization Access by Groups•User Roles Access Setup on page •Service Access Setup on pageFeature Access Setup Configuring Filters for LDAPService Access Setup Notes 8.Click ApplyPOP3 Enabling HTTP Configuring HTTP SettingsHTTP Proxy Server Page AppleTalk Enabling AppleTalk on the printerConfiguring NetWare Settings NetWareNetWare Directory Services NDS Microsoft Networking Configuring Microsoft NetworkingConfiguring WINS Notes Enabling WSDNotes Network Configuration 4.Click Apply•Controlling Access to Tools and Features on page Security4•Setting up Access Rights on page •Digital Certificates on pageSetting up Access Rights OverviewUser Information Local AuthenticationSpecifying Password Requirements Setting up Network Authentication Network AuthenticationSetting Up Local Authentication 6.A backup address is optional Authentication Using a Card Reader System Manually Configuring Control Panel Authentication 5.Type the details in the Path field Controlling Access to Tools and Features Controlling Access for All UsersInstalling a Digital Certificate Digital CertificatesManaging Trusted Certificate Authorities Creating a RequestDownloading the Generic Xerox CA 3.Select Save Target AsNotes Secure HTTP SSLEnabling Secure HTTP SSL Managing Actions IPsecEnabling IPsec NotesManual Keying Settings Internet Key Exchange SettingsEditing or Deleting an Action NotesCreating a New Protocol Group Managing Protocol GroupsManaging Host Groups Editing or Deleting a Protocol GroupDefining a Security Policy Managing Security PoliciesEditing or Deleting a Host Group Prioritizing a Security PolicyAt the Control Panel Enabling and Configuring802.1X In CentreWare IS•EAP-MD5 •PEAPv0/EAP-MS-CHAPv2 •EAP-MS-CHAPv2 2.Under Protocol, select Enable6.Enable Save to save new password Stored Data Encryption Scheduling Routine Deletion of Image Data Overwriting Image DataManually Deleting Image Data System Administrator Guide •Jobs stored by the Scan to Mailbox service•Fax Dial Directories •Fax Mailbox contents 6.Click ApplyEditing or Deleting IP Filter Rules IP FilteringCreating an IP Filter Rule Arranging the Execution Order of IP Filter Rules Saving an Audit Log Audit LogEnabling Audit Log Interpreting the Audit LogSecurity System Administrator Guide•Completion Status Security •Managing Banner Sheet Printing Options on page Printing5•Saving and Reprinting Jobs on page •UNIX, Linux, and AS/400 Printing on pageSaving and Printing Jobs Enabling the Reprint Saved Jobs FeatureSaving and Reprinting Jobs Managing Folders Creating and Managing FoldersCreating a New Folder 8.Type a Password and Retype Password Backing up Saved JobsRestoring Saved Jobs 9.Enable Select to Save New Password8.Type a Password and Retype Password 9.Enable Select to Save New PasswordSetting Banner Sheet Identification Options Managing Banner Sheet Printing OptionsUser ID: UNIX, Linux, and AS/400 Printing Xerox Services for UNIX Systems XSUSInstalling XSUS Supported Printing ModelsLaunch XSUS Perform the Installation ProcedureDownload the Files Printing from a Linux Workstation Installing the Xerox PPD on the WorkstationNotes AS/400Installing the WSCO and Setting up Print Queues Printing •Specifying Default Copy Settings on page Managing CopyFunctions •Creating Copy Feature Presets on page4.Touch Feature Defaults Specifying Default Copy Settings3.Touch Copy Service Settings 6.Touch Save Defaults3.Touch Copy Service Settings Changing the Reading Order2.Touch Service Settings NotesImage Shift Presets Creating Copy Feature PresetsEdge Erase Presets Reduce/Enlarge Presets 1.Touch Reduce/Enlarge PresetsManaging Copy Functions •Scanning to an Email Address on page Scanning7•Scanning to a Folder on the Printer on page •Workflow Scanning on pageEnabling or Disabling Scan to Mailbox Setting Scan PoliciesScanning to a Folder on the Printer NotesDeleting Scanned Files Managing Folders and Scanned FilesCreating and Editing a Folder Managing Folder Passwords Delete Scan FoldersMonitoring Capacity NotesScanning to an Email Address Editing Default Scan SettingsTroubleshooting Scan to Email Managing the Email Address BookSee also: See the Online Support Assistant at Workflow Scanning Configuring Workflow ScanningConfiguring File Repository Settings NotesNetWare NCP Page HTTP/HTTPS CGI Scripts Adding a Fax Destination Configuring the Default TemplateAdding a File Destination Adding Document Management FieldsConfiguring Workflow Scanning General Settings 1.Under Document Management Fields, click AddSetting Scanned Image File Naming Conventions Configuring Template Pool Repository Settings2.Touch the Advanced Settings tab Template Display Settings on the Control PanelConfiguring a Validation Server 3.Touch Update TemplatesTroubleshooting Workflow Scanning Configuring Scan to Home Scanning to a User’s Home FolderScanning System Administrator Guide10.Click Apply Notes Scanning•Embedded Fax on page •Server Fax on page Fax8This chapter includes •Internet Fax on page•Fax Install Wizard on page Fax Install WizardEmbedded Fax •Configuring Embedded Fax Settings on pageSetting Incoming Fax Defaults Configuring Embedded Fax SettingsSetting Fax Defaults NotesEnabling or Disabling Junk Fax Prevention Enabling Ring VolumeEnabling or Disabling the Secure Fax Feature 4.Touch Secure ReceiveSetting Default Output Options Setting Transmission DefaultsSelecting Default Paper Settings 4.Touch Transmission DefaultsFax Mailboxes Editing a Fax MailboxStoring a Fax in a Mailbox 4.Touch Mailbox SetupDeleting a Fax Mailbox Local MailboxPrinting or Deleting Stored Faxes Fax ReportsSetting Up Fax Reports Deleting Sent Fax Jobs from Memory Fax PollingPrinting a Fax Report Storing a Fax for Remote PollingPolling a Remote Fax Remote PollingPrinting and Deleting Stored Faxes 2.Touch Fax Options, then touch Remote PollingDefining Mailbox and Polling Policies Troubleshooting Embedded FaxTesting the Fax Connection Page Configure a Server Fax Filing Repository Server FaxConfigure a Fax Repository using SMB Configure a Fax Repository using HTTP/HTTPSConfigure a Fax Repository using Netware Configure Server Fax Default SettingsConfigure a Fax Repository using SMTP Troubleshooting Server Fax NotesConfiguring Default Internet Fax Settings Internet FaxFiling Options Configuring Internet Fax Receive SettingsInternet Fax Image Settings Troubleshooting Internet Fax Internet Fax AddressesAdding a Fax Recipient LAN FaxSending a LAN Fax Adding a Recipient from a Personal Phonebook9.Select Options from the Cover Sheet Image menu Setting up a Cover SheetSetting LAN Fax Options Editing the Phonebook Setting up Phonebook PreferencesSystem Administrator Guide Page •Network Accounting on page Accounting9•Xerox Standard Accounting on page •Enabling Accounting in Print Drivers on pageCreating a Group Account Xerox Standard AccountingEnabling Xerox Standard Accounting Creating a General Account NotesPrinting a Report Resetting Usage LimitsMaximum Usage Limits AccountsAccounting System Administrator Guide2.Click Generate Report Enabling and Configuring Network Accounting Network AccountingTroubleshooting Network Accounting Enabling Accounting in Print Drivers Enabling Accounting in a Windows Print Driver•Setting the Date and Time on page Administrator Tools•Energy Saving Settings on page •SMart eSolutions and Billing Information on pageMonitoring Alerts and Status AlertsNotes Local UI AlertsLow Supply Warning Energy Saving Settings Sleep ModeSetting the Date and Time at the Control Panel Setting the Date and TimeSetting the Date and Time in CentreWare IS Restarting the Printer from the Control Panel Taking the Printer OfflineRestarting the Printer in CentreWare IS Administrator Tools 7.Touch Reset. Notes System Administrator GuideNotes SMart eSolutions and Billing InformationSMart eSolutions Meter Assistant View Usage and Billing InformationMaintenance Assistant Supplies Assistant2.Click Refresh to update the page Billing InformationCloning Creating a Clone File2.Click I Have A Cloning File Installing a Clone FileNotes Address Books Internet Fax and Email Address Book2.Under Public Address Book, click View All Names Editing the Public Address Book as a .csv FileEditing a Name Deleting All NamesNotes Fax Address BookLAN Fax Address Book Font Management Utility Network Logs NotesCustomizing Printer Contact Information Updating the Printer Software ManualAuto Upgrade •Xerox Extensible Interface Platform EIP on page Customization andExpansion •Auxiliary Interface Kit on pageEnabling Extensible Services Xerox Extensible Interface Platform EIPAuxiliary Interface Kit 3.Touch Auxiliary AccessCustomization and Expansion Audit Log Event Identification NumbersEvent Identification Number Audit Log Event Identification NumbersDescription Audit Log Event Identification Numbers DescriptionEvent Identification Number Audit Log Event Identification Numbers Index NumericsPage Page Page Page